Premier Automotive Service
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #138Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.8★ from 667 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Premier Automotive Service for 8 kinds of job.
Premier Automotive Service for auto engine diagnostic
Clear ✕All 36 Google reviews tagged “Auto engine diagnostic” · showing 20
Exceptional customer service. I will not take my vehicles anywhere else *****
Chad the owner of Premier Auto Service worked very well with me and my insurance company for claim on my engibe after i drove into a flooded street ruining the engine. Thankyou Chad
Excellent communication of potentially bad news. Honest assessment of the issue and paths forward.
Over price quote for fuel pump assembly!!! Did not except service. I ended up having my car towed again to my residence! I was referred to by AAA. They said that you were reasonably and I would get a 75.00 discount .Only to find out they tried to over charge me! Very disappointed and frustrated!! Never again will I allow AAA to refer me to someone else!
I wish they would have checked & aired the tires while it was in for an INSPECTION??? Guess I expected too much
Incredibly nice people. My family and I have been going to friends and family recommended mechanics for as long as I remember. Told my whole life to not trust a mechanic you don't know. Well, I had an issue on my car and I needed it handled quickly. So I saw this small locally owned family business. Asked if they…
The staff is always friendly, knowledgeable and never pushy. They genuinely care about my vehicle and what is the best choice for me given my individual situation.
Honest as they come, knowledgeable mechanics, always do a solid job.
I service all my vehicles at Premier. From the moment I notice an issue to the completed repair is usually 24 hours. Always white-glove, thorough, transparent treatment. An excellent experience in Urbandale you won’t find at a dealership. 👏🏼👏🏼
Needed my alternator replaced... They gave me an quick accurate quote. And fixed it the same day. Great service..
Premier Auto is our family’s auto shop and we recommend it to all our friends. We have tried various repair shops in the area, but ether the service was lacking or non-existent. Premier has always ensured our cars are in top shape and any interaction was easy and clear!
After having my vehicle stall on the interstate, I was able to have it towed to Premier and they got the work done very quickly. Thank you for the quick and thorough service!
Car running irregularly Replaced crankshaft position sensor I am very pleased with the service and responsiveness They also reviewed my auto and recommended work needed They also provided a loaner car so I could pick up my grandson from school I am very pleased diagnostic and determined the cause
Fixed leak and replaced tires.
I won't take my vehicle anywhere else. The friendly, knowledgeable team cares for my vehicle like it was their own. Consistently high level of service, no pressure and honest discussion of my vehicle's needs. This team rocks!!
Good and friendly.
Super fast and professional
The best in the city!!
Very thoughtful and thorough with car inspection and follow-up questions!
I go to Premier for all of my auto needs. They are efficient, thorough and reliable. Theybhave a warranty on all their work and even let you use a loaner car if needed.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 129 | — |
| General repairs & maintenance | 106 | — |
| Tires | 39 | — |
| Auto engine diagnostic | 35 | — |
| Vehicle Inspection | 32 | — |
| Auto maintenance | 30 | — |
| Engine repair | 30 | — |
| Electrical repair | 28 | — |