How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPremier Automotive Service
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #138Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.8★ from 667 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Premier Automotive Service for 8 kinds of job.
Premier Automotive Service for auto maintenance
Clear ✕All 30 Google reviews tagged “Auto maintenance”
Exceptional customer service. I will not take my vehicles anywhere else *****
They are the best! Fair prices and honest! They are funny too!
I have been taking my vehicles there for years. Highly recommended!
Premier Automotive Services is great. Very punctual, good at communicating. They called during a routine oil change and pointed out a few items to keep an eye on vs others they should be done sooner. Not pushy at all, just informative. In the end I opted to have a couple things done same day, and they were able to…
I’ve gone to Premier over 18 years now, ever since I got my first car. Everyone there is very respectful, accommodating and trustworthy. I would not trust anyone else with our cars.
Premier Automotive staff are conscientious and truly care for my cars! They make sure everything is safe and road ready!
We have had our autos serviced at Premier for 15 years, and keep going back. Recently my wife’s car was hit from behind in a construction area just a mile from Premier. Aside from damage to the rear hatch and bumper, the car seemed to ok to drive except the rear muffler and exhaust tips were hanging very low, just…
Very accommodating and quick repair Provided ride as needed.
Took my vehicle in a second time because I was having the same issues, and they fixed it again free of charge. Super quick, friendly, and efficient.
Premier Auto is our family’s auto shop and we recommend it to all our friends. We have tried various repair shops in the area, but ether the service was lacking or non-existent. Premier has always ensured our cars are in top shape and any interaction was easy and clear!
Always fantastic service. Highly recommend.
I won't take my vehicle anywhere else. The friendly, knowledgeable team cares for my vehicle like it was their own. Consistently high level of service, no pressure and honest discussion of my vehicle's needs. This team rocks!!
Good and friendly.
I’ve used premiere for years, also turned my entire family on to premiere. Always a pleasant and extremely helpful experience. The service is above all. Highly recommend premier to everyone. This place has helped tremendously for not only myself, family, but also my business.
Always get prompt courteous service. I also trust the people at premier not to try and fix something I wasn’t in there for
Great as usual
The bottom line is I trust these guys as mechanics. You get a detailed report about your entire vehicle with their estimate you don’t feel the pressure of an upsell and you don’t feel as though they’re trying to take it vantage of your situation. They’re honest about what needs to be fixed on your car or truck. If…
Excellent and efficient service. They did a good job of informing me about what sort of maintenance issues I should expect for my car over the next twelve months.
Great costumer service, nice, pleasant, friendly. Tim and then team provide great services and excellent costumer service. Gordana wilhite. Thank you for your service
Great place!! Tim and his crew take exceptual care with my wife's car needs! I trust them to keep us safe!! We have been with Tim and Premier for 17 years now! We feel that Tim and his team are like family!
Fixed as expected
they were very welcoming and knowledgeable about everything I asked them. I will be back again!
Thankful for the staff here and their customer service is world class!
This was my first time at the place and I really appreciated the service. Tim was very friendly and open throughout the whole process. He updated me every time there was a cost change or maintenance update. The pricing seemed reasonable, they even gave me a discount when it was higher than what they originally…
I go to Premier for all of my auto needs. They are efficient, thorough and reliable. Theybhave a warranty on all their work and even let you use a loaner car if needed.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 129 | — |
| General repairs & maintenance | 106 | — |
| Tires | 39 | — |
| Auto engine diagnostic | 35 | — |
| Vehicle Inspection | 32 | — |
| Auto maintenance | 30 | — |
| Engine repair | 30 | — |
| Electrical repair | 28 | — |
