How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPremier Automotive Service
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #138Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.8★ from 667 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Premier Automotive Service for 8 kinds of job.
Premier Automotive Service for engine repair
Clear ✕All 31 Google reviews tagged “Engine repair”
Exceptional customer service. I will not take my vehicles anywhere else *****
Excellent communication of potentially bad news. Honest assessment of the issue and paths forward.
I wish they would have checked & aired the tires while it was in for an INSPECTION??? Guess I expected too much
Honest as they come, knowledgeable mechanics, always do a solid job.
I took my 2016 CRV in for service to replace a valve gasket cover and an oil change. Premier got me scheduled quickly, the work was done promptly and everyone I dealt with was extremely polite, professional and understanding. I HIGHLY RECOMMEND Premier Automotive!
These guys are always professional and flexible. I have not had to return to have a repair fixed, unlike my last shop. Definitely a return customer.
Our 2014 Subaru had a head gasket fail. We had it estimated at three different shops, all with similar (and expensive) estimates. We chose Premier Automotive because they were detailed in their verbal explanations and were honest about pros AND cons of the repair on an older vehicle. We chose to proceed (fix the car…
Always awesome service.
My experiences with Premier Automotive Service have always been outstanding. I know that whenever I leave my car with Premier Automotive Service, it has been quite comforting for me as a single woman whose knows nothing about cars except to drive them. I love the communication that they have with their customers before they actually do the work.
Great customer service, friendly, helpful and informative of services being performed and parts being replaced. Will go back here again for future repairs.
I’ve used premiere for years, also turned my entire family on to premiere. Always a pleasant and extremely helpful experience. The service is above all. Highly recommend premier to everyone. This place has helped tremendously for not only myself, family, but also my business.
Super fast and professional
The bottom line is I trust these guys as mechanics. You get a detailed report about your entire vehicle with their estimate you don’t feel the pressure of an upsell and you don’t feel as though they’re trying to take it vantage of your situation. They’re honest about what needs to be fixed on your car or truck. If…
I go to Premier for all of my auto needs. They are efficient, thorough and reliable. Theybhave a warranty on all their work and even let you use a loaner car if needed.
Easy to talk to staff. They discussed the issue with my car, talked about a variety of options. I didn't feel like I was being swindled like some other places. After my service, they showed me what the issue was and what it is they were talking about. Comprehensive vehicle inspection, as well. Give them a shot!
We have been blessed by Chad,Tim, and Team since their days at the corner of 73rd and Hickman. Always friendly and professional, combined with high quality from top notch knowledge and ability, built on a firm foundation of trust and honesty. Whether a scheduled appointment or a dramatic emergency while on the road,…
They were very good at communicating throughout the entire repair process. I felt very confident in their recommendations. They will be my go to from now on.
Finding a true automotive repair shop that is honest, on time and very knowledgeable is very difficult to find however, once experiencing premier automotive and their services at great prices and the most honest auto shop I’ve ever dealt with!! do yourself a favor and look no further than Premier auto I highly recommend!!!
Premier was able to get me in quickly and figured out what needed to be repaired. Bonus that they were able to get the work done that day! The employees I had contact with were knowledgeable, friendly and extremely helpful. They even saved me from making a costly repair recommend by the dealership that was…
Great place and very professional. Will always give you real opinion and recommendations with repairs. Been taking my cars here for over 20 years and would send anyone who needs any type of repair to them.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 129 | — |
| General repairs & maintenance | 106 | — |
| Tires | 39 | — |
| Auto engine diagnostic | 35 | — |
| Vehicle Inspection | 32 | — |
| Auto maintenance | 30 | — |
| Engine repair | 30 | — |
| Electrical repair | 28 | — |
