How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPremier Automotive Service
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #138Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.8★ from 667 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Premier Automotive Service for 8 kinds of job.
Premier Automotive Service for oil change
Clear ✕All 130 Google reviews tagged “Oil change” · showing 20
Very friendly and professional from making the appt to picking up my vehicle.
Exceptional customer service. I will not take my vehicles anywhere else *****
I trust Premier for repairs and honest advice on auto problems.
Prompt, professional service!
Just easy.
Perfect service from start to finish. Crystal clear on the communication front as well. These guys are top notch.
Excellent communication of potentially bad news. Honest assessment of the issue and paths forward.
I really enjoyed the customer service also the honesty and fast quick service.
Always trustworthy, friendly and fair.
They are the best! Fair prices and honest! They are funny too!
Friendly customer service, informative, disclosed price upfront, and stayed true to commitment. Offered to do the oil change while I was there because they noticed my car was due for that. That was helpful.
Excelente work.. Had a list of work needed done and they worked with me to most important first, then subsequent oil changes do more.. this spreads my money further!! Great people!!
Consistently good service. I scheduled drop off service but decided to wait and they didn’t leave me waiting long.
Excellent service as usual. Currently access to business is a mess with Hickman construction .
I had a big job that needed to be done, they gave me a great quote, explained in detail what needed to be done. Very professional, great work at a decent price.
The team at Premiere Auto did a great job servicing our car. We went in for an oil change and left with confidence that all the maintenance checks were in good working order.
Does more than change the oil, does a thorough check up on your call and let's you know of there are issues.
I have been taking my vehicles there for years. Highly recommended!
I only had an oil change but I would go back again. The waiting room is clean, the staff were nice, the inspection was helpful and they weren't pushy about anything. Recommended!
Great shop and friendly service! They know what they're doing, they're honest, and they're unbelievably fast. I will come back, for anything I can't do myself.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 129 | — |
| General repairs & maintenance | 106 | — |
| Tires | 39 | — |
| Auto engine diagnostic | 35 | — |
| Vehicle Inspection | 32 | — |
| Auto maintenance | 30 | — |
| Engine repair | 30 | — |
| Electrical repair | 28 | — |
