Premier Automotive Service
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #138Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.8★ from 667 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Premier Automotive Service for 8 kinds of job.
Premier Automotive Service for oil change
Clear ✕All 130 Google reviews tagged “Oil change” · showing 40
Very friendly and professional from making the appt to picking up my vehicle.
Exceptional customer service. I will not take my vehicles anywhere else *****
I trust Premier for repairs and honest advice on auto problems.
Prompt, professional service!
Just easy.
Perfect service from start to finish. Crystal clear on the communication front as well. These guys are top notch.
Excellent communication of potentially bad news. Honest assessment of the issue and paths forward.
I really enjoyed the customer service also the honesty and fast quick service.
Always trustworthy, friendly and fair.
They are the best! Fair prices and honest! They are funny too!
Friendly customer service, informative, disclosed price upfront, and stayed true to commitment. Offered to do the oil change while I was there because they noticed my car was due for that. That was helpful.
Excelente work.. Had a list of work needed done and they worked with me to most important first, then subsequent oil changes do more.. this spreads my money further!! Great people!!
Consistently good service. I scheduled drop off service but decided to wait and they didn’t leave me waiting long.
Excellent service as usual. Currently access to business is a mess with Hickman construction .
I had a big job that needed to be done, they gave me a great quote, explained in detail what needed to be done. Very professional, great work at a decent price.
The team at Premiere Auto did a great job servicing our car. We went in for an oil change and left with confidence that all the maintenance checks were in good working order.
Does more than change the oil, does a thorough check up on your call and let's you know of there are issues.
I have been taking my vehicles there for years. Highly recommended!
I only had an oil change but I would go back again. The waiting room is clean, the staff were nice, the inspection was helpful and they weren't pushy about anything. Recommended!
Great shop and friendly service! They know what they're doing, they're honest, and they're unbelievably fast. I will come back, for anything I can't do myself.
These guys are the best! Constantly amazed and appreciative that they automatically do what is necessary to fix the problem and Not what makes them the most money! And automatically check for their warranty coverage!
Premier Automotive Services is great. Very punctual, good at communicating. They called during a routine oil change and pointed out a few items to keep an eye on vs others they should be done sooner. Not pushy at all, just informative. In the end I opted to have a couple things done same day, and they were able to…
I have been going to this place for years with multiple vehicles and I always recommend them to friends/family. Reasonable pricing, loaner cars available, and they are always great at communicating what is needed to be done whenever I bring my vehicle in.
I’ve gone to Premier over 18 years now, ever since I got my first car. Everyone there is very respectful, accommodating and trustworthy. I would not trust anyone else with our cars.
Premier Automotive staff are conscientious and truly care for my cars! They make sure everything is safe and road ready!
We have had our autos serviced at Premier for 15 years, and keep going back. Recently my wife’s car was hit from behind in a construction area just a mile from Premier. Aside from damage to the rear hatch and bumper, the car seemed to ok to drive except the rear muffler and exhaust tips were hanging very low, just…
I wish they would have checked & aired the tires while it was in for an INSPECTION??? Guess I expected too much
Always appreciate the transparency of what needs to be priority and what can hold. Very timely service.
Finally found a shop I would recommend to others. Very pleasant employees, clean shop, and affordable service.
Love premier!!!! They fixed my car, and told me I needed new tires! Plus I had a few questions for them, and got great answers! This is my new car repair place! Check it out!
I highly recommend Premier Automotive Service. I’ve been using them for several years now, and they’ve worked on both my ’98 Jeep and my MDX. They’re always great to work with and communicate clearly about what’s going on with your vehicle and what your options are. Last year I had them redo my brakes, and about a…
Thanks for checking out my car! I appreciate how thorough Premier always is.
Cody and team always do an amazing job with our vehicles from standard maintenance to extensive repairs. We trust them to be honest, fair, and never over-sell us on anything!
Took my vehicle in a second time because I was having the same issues, and they fixed it again free of charge. Super quick, friendly, and efficient.
Honest as they come, knowledgeable mechanics, always do a solid job.
I took my 2016 CRV in for service to replace a valve gasket cover and an oil change. Premier got me scheduled quickly, the work was done promptly and everyone I dealt with was extremely polite, professional and understanding. I HIGHLY RECOMMEND Premier Automotive!
I service all my vehicles at Premier. From the moment I notice an issue to the completed repair is usually 24 hours. Always white-glove, thorough, transparent treatment. An excellent experience in Urbandale you won’t find at a dealership. 👏🏼👏🏼
I’m content! They did a good job again with work on getting a new power window regulator. Got me in within a day of my call and out the door later that afternoon.
Took car in for tire repair; but tech's inspection revealed excessive tread wear on all tires due to their advanced age. Staff recommended new tires and were able to install later that day. Thank you for looking after my safety as a traveler as the ride is so much smoother than it was before. Also, Premier…
Thank you so much for a great experience. I had taken my cars to Premier for years but this car had warranties so I took it back to dealer. I brought it back and it has been working better than it had for the last 6-8 months! Thank you!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 129 | — |
| General repairs & maintenance | 106 | — |
| Tires | 39 | — |
| Auto engine diagnostic | 35 | — |
| Vehicle Inspection | 32 | — |
| Auto maintenance | 30 | — |
| Engine repair | 30 | — |
| Electrical repair | 28 | — |