How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPremier Automotive Service
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #138Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.8★ from 667 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Premier Automotive Service for 8 kinds of job.
Premier Automotive Service for vehicle inspection
Clear ✕All 32 Google reviews tagged “Vehicle Inspection”
They are the best! Fair prices and honest! They are funny too!
Needed to get my A/C charged and also get my vehicle inspected for a long trip. The Premier team did an amazing job & I feel safe for a long trip. Dropped my car off first thing in the morning and had a report within 60 minutes. Great job & I was very satisfied.
I’ve gone to Premier over 18 years now, ever since I got my first car. Everyone there is very respectful, accommodating and trustworthy. I would not trust anyone else with our cars.
I wish they would have checked & aired the tires while it was in for an INSPECTION??? Guess I expected too much
Cody and team always do an amazing job with our vehicles from standard maintenance to extensive repairs. We trust them to be honest, fair, and never over-sell us on anything!
They were very honest with telling us the problems with our car. A very nice place, really nice people.
I service all my vehicles at Premier. From the moment I notice an issue to the completed repair is usually 24 hours. Always white-glove, thorough, transparent treatment. An excellent experience in Urbandale you won’t find at a dealership. 👏🏼👏🏼
Our 2014 Subaru had a head gasket fail. We had it estimated at three different shops, all with similar (and expensive) estimates. We chose Premier Automotive because they were detailed in their verbal explanations and were honest about pros AND cons of the repair on an older vehicle. We chose to proceed (fix the car…
After having my vehicle stall on the interstate, I was able to have it towed to Premier and they got the work done very quickly. Thank you for the quick and thorough service!
Car running irregularly Replaced crankshaft position sensor I am very pleased with the service and responsiveness They also reviewed my auto and recommended work needed They also provided a loaner car so I could pick up my grandson from school I am very pleased diagnostic and determined the cause
I won't take my vehicle anywhere else. The friendly, knowledgeable team cares for my vehicle like it was their own. Consistently high level of service, no pressure and honest discussion of my vehicle's needs. This team rocks!!
Great service! Professional and courteous, as always!
3rd visit and I Still highly recommend Premier! My second visit to Premier Auto Repair was as great as the first. I knew of some issues needing repaired to keep my Tahoe on the road. I'm extremely glad to have found this shop and will recommend them to anyone!!! First visit: I Had to change car repair shops.…
Great customer service, friendly, helpful and informative of services being performed and parts being replaced. Will go back here again for future repairs.
They are very competitive price wise and they are very honest,and courteous
I’ve used premiere for years, also turned my entire family on to premiere. Always a pleasant and extremely helpful experience. The service is above all. Highly recommend premier to everyone. This place has helped tremendously for not only myself, family, but also my business.
Have never had a bad experience here. The staff and managment are super frinedly, considerate and hard working! Would completely recommend them for all your service needs!
The bottom line is I trust these guys as mechanics. You get a detailed report about your entire vehicle with their estimate you don’t feel the pressure of an upsell and you don’t feel as though they’re trying to take it vantage of your situation. They’re honest about what needs to be fixed on your car or truck. If…
Prompt, informative, honest
Great people ✔️ good communication. ✔️ great results.✔️ as always.
Tim is wonderful, offer's the best customer service and is always very informative. Prices are always fair and I've never walked away feeling anything but satisfied!
Very thoughtful and thorough with car inspection and follow-up questions!
Premier does a fantastic job with my VW Eos! They are professional and reliable. I appreciate their service and trust them to do what's right for me and my car.
They are personal and do not do things that are not needed. They tell you what needs to be done in the future, time frame & if you ask they will give you approximately what it would cost.
I go to Premier for all of my auto needs. They are efficient, thorough and reliable. Theybhave a warranty on all their work and even let you use a loaner car if needed.
Easy to talk to staff. They discussed the issue with my car, talked about a variety of options. I didn't feel like I was being swindled like some other places. After my service, they showed me what the issue was and what it is they were talking about. Comprehensive vehicle inspection, as well. Give them a shot!
We have used this shop forever. They are incredibly transparent in their billing and diagnostics. They are walking my 17-year old daughter through scheduling maintenance and taking preventative care of her car. Best in town for sure. Added 5/27/20: Went in for an oil change on Thursday but they found lots to…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 129 | — |
| General repairs & maintenance | 106 | — |
| Tires | 39 | — |
| Auto engine diagnostic | 35 | — |
| Vehicle Inspection | 32 | — |
| Auto maintenance | 30 | — |
| Engine repair | 30 | — |
| Electrical repair | 28 | — |
