Experts Reviews · Company report
Premier Chem-Dry logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%69+4.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Premier Chem-Dry

Tamarac, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #141Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 558 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premier Chem-Dry is better than 95% of carpet cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premier Chem-Dry is better than 94% of carpet cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premier Chem-Dry is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premier Chem-Dry is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premier Chem-Dry is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Premier Chem-Dry is better than 69% of carpet cleaning.B
69

Reviews for your job

Customers hired Premier Chem-Dry for 5 kinds of job.

Premier Chem-Dry for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$453
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 157
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 32 Google reviews tagged “Area rug cleaning” · showing 20

StevenLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I am a repeat client of Premier Carpet cleaner. The quality of their work and especially the technicians is what keeps me coming back. My most recent experience was with Tech Josh. Not only was he early for the appointment he presents himself in the most professional way. More like having a guest in my home. My…

Paid $150–200Great priceCarpet steam cleaningArea rug cleaning
Ryan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kevin the manager of Premier ChemDry set us up for success, going out of his way to set up insurance and logistics as required by the condo association. Trey arrived at 9:00 AM sharp. He was attentive, informative, resourceful, a good family man that went above and beyond to get the job done right. He took note of…

Customer photo from Ryan's review
Paid $200–250Great priceCarpet steam cleaningArea rug cleaning
Sasha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great company you can trust! Booking was easy, the technician was professional and arrived right on time. They did an amazing job — our white cloud sofa and carpet both look brand new. Highly recommend! 10/10.

Carpet steam cleaningUpholstery cleaningArea rug cleaning
Jordan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Josh was great. Services were great. Highly recommend.

Paid $150–200Great priceUpholstery cleaningArea rug cleaning
Karl10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Kevin made scheduling easy and was very helpful. Josh was on time, professional and did a great job.

Paid $200–250Great priceUpholstery cleaningArea rug cleaning
Ruth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Professional

Paid $150–200Reasonable priceArea rug cleaning
AndreaLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We hired Premier Chem-Dray to clean our couches and area rugs in the family and formal living rooms. Tray was excellent! He did a great job! He was pleasant, professional, and highly efficient. We will be scheduling a second visit to clean our tile, stone, and grout areas in the house.

Paid $300–350Great priceUpholstery cleaningArea rug cleaning
GennaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent service and communication. My area rugs look brand new. Tray was extremely professional, polite, and friendly. Highly recommend!

Paid $250–300Reasonable priceArea rug cleaning
AbigailLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My carpet looks brand new! Thank you for your excellent and efficient service!

Great priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
Peter13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Josh…was great. He was on time, and completed the job without any complications. He provided some helpful tips to keep the carpets clean, and was on his way. The next time I need my carpets, or area rugs cleaned I would call Premier Chem Dry without hesitation. Thank you.

Paid $150–200Reasonable pricePet stain & odor removalArea rug cleaning
Amy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

ChemDry responded quickly to my inquiry and scheduled on a timely basis. Tray was professional and did a great job on our sofas, bed frame/headboard chair & ottoman plus an area rug.

Paid $500+Reasonable priceUpholstery cleaningArea rug cleaning
KelliLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Josh was actually early and very professional. I was able to schedule a cleaning quickly. All of my rugs and furniture look so much better. Our home is ready for the holidays. I highly recommend Premier Chemistry Dry!

Upholstery cleaningArea rug cleaning
Phyllis10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our tile floors were removed and replaced with luxury vinyl flooring. We were told our furniture and cabinets would be covered, but that was not done. Two large Oriental rugs were rolled up. Flooring came out well, but our home was a complete dust bowl. Chem-Dry was recommended by a friend. I saw good reviews…

Paid $500+Great priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
Ronda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Josh, our service technician, was very professional . He arrived on time and was very courteous.

Paid $250–300Not sureArea rug cleaning
Kristen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I worked with Travion, and he was amazing. He had a great sense of humor, was professional, thorough, honest, and willing to work with me. I am very loyal to my services when they show interest in me as a customer, my product and my wishes. Travion, as a representative of Premier, did exactly that. My furniture is…

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work done EXACTLY as we requested.

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
GayleLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had two great experiences with Premier Chem Dry! The first experience was a stain removal of a gape juice stain on my brand new dining room rug (courtesy of my young nephew). We called Premier Chem Dry having read their positive reviews,, and they were extremely responsive. They sent Kyle on the same day we…

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Azra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very pleased with the services Premier Chem Dry provided. The technician, Kevin, was punctual, knowledgeable and on time to do the job. He was meticulous and patient, explaining as necessary. I would definitely recommend this company!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Professionalism
DerekLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Prompt, professional service! The tech provided an exceptional customer service experience. He was detailed thorough and our sectional looks like it came off the showroom floor. Highly recommended.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Shannel15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tray came out to clean my area rugs and in all my years he the most respectable and punctual young man I ever met. When you talk about brand equity or an organization, 'that is Tray'. I just want to thank you and Chem-Dry for the wonderful customer experience.

Area rug cleaning+ Responsiveness+ Punctuality+ Quality

Show more area rug cleaning reviews (12 more) →

Price

$209-25% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 42%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning53$170–$371
Upholstery cleaning46$189–$377
General carpet cleaning33$170–$340
Area rug cleaning32$176–$453
Pet stain & odor removal28$153–$366

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