Experts Reviews · Company report
Premier Chem-Dry logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%69+4.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Premier Chem-Dry

Tamarac, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #141Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 558 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premier Chem-Dry is better than 95% of carpet cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premier Chem-Dry is better than 94% of carpet cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premier Chem-Dry is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premier Chem-Dry is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premier Chem-Dry is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Premier Chem-Dry is better than 69% of carpet cleaning.B
69

Reviews for your job

Customers hired Premier Chem-Dry for 5 kinds of job.

Premier Chem-Dry for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#91 / 180

All 33 Google reviews tagged “General carpet cleaning”

Melanie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Josh did the best job ever on my rug. He is also very nice and personable. Been using Chem-Dry for a decade now.

General carpet cleaning
Laura16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin did an amazing job cleaning the carpets in the living room and bedrooms. The living room was significantly soiled but Kevin kept at it with 2 different spot removers and special tool. Everything looks so much better. Thanks. Kevin!!

General carpet cleaning+ Responsiveness+ Quality+ Professionalism
Azra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very pleased with the services Premier Chem Dry provided. The technician, Kevin, was punctual, knowledgeable and on time to do the job. He was meticulous and patient, explaining as necessary. I would definitely recommend this company!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Professionalism
Jennifer11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing!! I couldn’t be happier with his service! He was on time and did a fantastic job! Highly recommend A++++!!!! Thank you so much you made my weekend!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kyle just left my home. He arrived early, was delightful and did a spectacular job. My dog left alot for him to take care of and I couldn’t be happier. Thank you!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
RickLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Worked better than expected highly recommended! Excellent professional service by technician Tray!

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Kathrine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My technician Anthony was on time and very professional. He took his time to clean my upholstery and area rug. I will definitely be using this company in the future.

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
J.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This was my first time using ChemDry. I was pleasantly surprised by the excellent work that was done by the technician. He was extremely kind and thorough as well. My carpet is 40 years old and it looks fantastic without a residue smell. ! I would highly recommend.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Coralia14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had my carpet cleaned yesterday. I am please with the service received. Tech Travion "Tray" was very professioanl and detailed with his work and explanation of service. Thank you!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
J.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This was my first time using Chem-Dry for cleaning my carpets. They hadn’t been cleaned since 2014 with a regular rug cleaning system and solution. I chose to have Chem-Dry’s “hot carbonating extraction” process and am HIGHLY Impressed with the depth of clean and how new looking my carpets are. I had to call…

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Sherry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A++++++ service. Nick cleaned my carpet yesterday and he was great. My carpet is very old and had some old stains that I NEVER thought would come out. Nick worked very hard and IMO went above and beyond to clean my carpet. I highly reccommend this company and Nick to anyone who needs their carpets cleaned. Their prices are great too!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Lula1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was pleased with the tech he did an outstanding job

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Professionalism was shown from the first phone call through the follow up. I highly recommend Jason and his Chem Dry company. The carpet was cleaned and refreshed with only a few hours drying time. You won’t be disappointed in the quality of their service as well as the price.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sheila7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

First time user, and i was impressed with the excellent customer service i received. Been here for 6 years and finally a company i can trust. Nick was outstanding. Thanks

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Dwin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The young man was so professional and concerned about my area rug which was dirty. He did a amazing job and now my rug look like brand new again. I have to say he was neat and clean and fast, he also spoke about his concerns as to and if he would be able to remove a couple of coffee stains .... WELL HE DID and I am…

Area rug cleaningGeneral carpet cleaning+ Professionalism
Lloyd2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The technician did an excellent job.

General carpet cleaning+ Punctuality+ Quality+ Professionalism
Rich4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great job as usual

General carpet cleaning+ Punctuality+ Quality+ Professionalism
Dawn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Awesome service, even showed up early. Technician was professional, courteous, wanted us to check each room before he left to make sure we were happy with the outcome.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Barbara14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Have used for years. Always professional and I’m happy with the results.

General carpet cleaning+ Punctuality+ Quality+ Professionalism
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service excellent results

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Britta7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Alejandro was prompt, professional and very thorough. Thanks

Area rug cleaningGeneral carpet cleaning
Debbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Alejandro did a great job! V nice and friendly

General carpet cleaningUpholstery cleaning+ Quality+ Professionalism
Mitch6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Removed stains we thought would never come up!

General carpet cleaning+ Quality
DianaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

ChemDry is a reliable company, great pricing and fast service. They know what they’re doing, they know about various different carpet fibers and how to best clean them. We were very impressed.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Ceil10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Fantastic Nick Professional, organized, and an all-around nice guy

General carpet cleaning
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
A.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Erica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaning+ Punctuality+ Quality+ Professionalism
Aleta4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaning+ Punctuality+ Quality+ Professionalism
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaning
Esperanza5 years ago★★★★★

Rating only, no written review.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Gayla7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaning+ Punctuality+ Quality
Theresa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism

Price

$209-25% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 42%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning53$170–$371
Upholstery cleaning46$189–$377
General carpet cleaning33$170–$340
Area rug cleaning32$176–$453
Pet stain & odor removal28$153–$366

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