Experts Reviews · Company report
Premier Chem-Dry logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%69+4.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Premier Chem-Dry

Tamarac, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #141Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 558 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premier Chem-Dry is better than 95% of carpet cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premier Chem-Dry is better than 94% of carpet cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premier Chem-Dry is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premier Chem-Dry is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premier Chem-Dry is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Premier Chem-Dry is better than 69% of carpet cleaning.B
69

Reviews for your job

Customers hired Premier Chem-Dry for 5 kinds of job.

Premier Chem-Dry for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$366
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#55 / 167
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 28 Google reviews tagged “Pet stain & odor removal”

EduardoLocal Guide · 146 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

One of my properties had horrible cat urine smell. I was very much concerned about being able to get it out because it was deep in the grout. I called several companies but Premier Chem-dry was the only company that took the time to listen & truly understand what I was trying to achieve. Heck, the owner himself gave…

Customer photo from Eduardo's review
Paid $400–450Reasonable pricePet stain & odor removalService not listed
Robert9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have two twenty plus year old Love Seats that had over the years survived two kids and two dogs. Quite frankly we thought they were beyond ever looking presentable again. But much to our surprise Trey from Chem Dry made them look like NEW again in just over an hour! Trey was personable, knowledgeable and very…

Paid $150–200Great priceUpholstery cleaningPet stain & odor removal
TaylorLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

10/10 would recommend ChemDry. They were responsive, quick, kind and eager to help with the services I needed. Josh was great at communicating when he was on his way and had arrived. They are one of the best priced companies in the area. I will 100% be reaching out to them in the future for service.

Great priceCarpet steam cleaningPet stain & odor removal
LindaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Their process is the only thing that works for pet-stains. And Josh was simply amazing - handled parking in a difficult area, was efficient and handled my space and furniture with care. Highly recommend both the company and Josh

Paid $250–300Great priceUpholstery cleaningPet stain & odor removal
Alissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Josh was excellent! He arrived on time, did an excellent job and was friendly! Would definitely recommend!

Paid $250–300Great priceUpholstery cleaningPet stain & odor removal
RLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I cannot recommend Premiere Chem-Dry enough! I had a specific window of time I needed to hit, and Kevin was incredibly helpful and flexible with the scheduling. He went above and beyond to accommodate the exact day and time I requested, which made the entire process stress-free from the start. Josh arrived right on…

Paid $350–400Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
AbigailLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My carpet looks brand new! Thank you for your excellent and efficient service!

Great priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
Peter13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Josh…was great. He was on time, and completed the job without any complications. He provided some helpful tips to keep the carpets clean, and was on his way. The next time I need my carpets, or area rugs cleaned I would call Premier Chem Dry without hesitation. Thank you.

Paid $150–200Reasonable pricePet stain & odor removalArea rug cleaning
Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I needed a professional to clean my couch and remove car urine asap. I’m very happy with the results! Trey was extremely professional and did the job quick.

Paid $200–250Reasonable pricePet stain & odor removal
CharlesLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Top tier service! They executed on the cleaning that was promised! We will be using them again. Ask for Tray! Phenomenal! Thank me later lol

Great priceCarpet steam cleaningPet stain & odor removal
LauraLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Josh was great and very professional. I can say he did a deep cleaning on my mattress that by accident got peed by my dogs! I really recommend it. He was very punctual and their availability was almost immediate

Paid $150–200Reasonable pricePet stain & odor removal
Kristen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I worked with Travion, and he was amazing. He had a great sense of humor, was professional, thorough, honest, and willing to work with me. I am very loyal to my services when they show interest in me as a customer, my product and my wishes. Travion, as a representative of Premier, did exactly that. My furniture is…

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
MariaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

WAY BETTER THAN STANLEY STEEMER! I got a puppy recently so my carpets were a mess. I called and I spoke to Jason he was very professional and explained how their service works and their pricing. He was very transparent and I was blow away at how great their prices are and their availability for service! My house no…

Carpet steam cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
NicoleLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician did an amazing job! The company sent me someone as soon as possible and my sofa looked good as new! My sofa had pee stains, odor, and marker stains. It ALL came off, i am super happy with the results.

Pet stain & odor removal+ Responsiveness+ Punctuality+ Quality
GayleLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had two great experiences with Premier Chem Dry! The first experience was a stain removal of a gape juice stain on my brand new dining room rug (courtesy of my young nephew). We called Premier Chem Dry having read their positive reviews,, and they were extremely responsive. They sent Kyle on the same day we…

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
MariaLocal Guide · 146 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had my tile and grout deep cleaned to help my with the household allergy issues. Trey came and was so helpful! I really saw a difference in the tiles grout color! The floors were so shiny and clean! I even noticed a great difference in the smells. The work was great, he took his time and was very detailed. Since…

Pet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kyle just left my home. He arrived early, was delightful and did a spectacular job. My dog left alot for him to take care of and I couldn’t be happier. Thank you!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kyle was exceptional in explaining process and dissecting the best solution. Kyle was professional and thorough. Would highly recommend Premiere Chem-Dry for your cleaning needs. Kyle showed up on time too. Kyle also had a spirit of excellence he performing his work.

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kathrine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My technician Anthony was on time and very professional. He took his time to clean my upholstery and area rug. I will definitely be using this company in the future.

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Sherry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A++++++ service. Nick cleaned my carpet yesterday and he was great. My carpet is very old and had some old stains that I NEVER thought would come out. Nick worked very hard and IMO went above and beyond to clean my carpet. I highly reccommend this company and Nick to anyone who needs their carpets cleaned. Their prices are great too!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Professionalism was shown from the first phone call through the follow up. I highly recommend Jason and his Chem Dry company. The carpet was cleaned and refreshed with only a few hours drying time. You won’t be disappointed in the quality of their service as well as the price.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Al1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very satisfied. Technician arrived early and finished job within an hour. Will use again.

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Dawn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Awesome service, even showed up early. Technician was professional, courteous, wanted us to check each room before he left to make sure we were happy with the outcome.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Louise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

These guys are great. They’re prompt, very pleasant to have in your home, the work is done quickly and efficiently, and the results are fantastic. This is the third time I’ve had them here and will never use anyone else. Once, my cat peed on my leather couch, they came immediately and totally got rid of the…

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
bianca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Carpet steam cleaningPet stain & odor removal
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Theresa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Carol6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Upholstery cleaningPet stain & odor removal+ Professionalism

Price

$209-25% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 42%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning53$170–$371
Upholstery cleaning46$189–$377
General carpet cleaning33$170–$340
Area rug cleaning32$176–$453
Pet stain & odor removal28$153–$366

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