Experts Reviews · Company report
Premier Chem-Dry logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%69+4.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Premier Chem-Dry

Tamarac, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #141Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 558 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premier Chem-Dry is better than 95% of carpet cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premier Chem-Dry is better than 94% of carpet cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premier Chem-Dry is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premier Chem-Dry is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premier Chem-Dry is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Premier Chem-Dry is better than 69% of carpet cleaning.B
69

Reviews for your job

Customers hired Premier Chem-Dry for 5 kinds of job.

Premier Chem-Dry for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$189–$377
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 164
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 46 Google reviews tagged “Upholstery cleaning” · showing 20

Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 hours ago★★★★★

Great experience from start to finish! Communication with Kevin was excellent. He was friendly, accommodating, and very knowledgeable. Our sofa has delicate fabric, and his honest, realistic recommendations made me feel confident moving forward. They also provided the COI required by our building, making the whole…

Paid $100–150Great priceUpholstery cleaning
Robert9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have two twenty plus year old Love Seats that had over the years survived two kids and two dogs. Quite frankly we thought they were beyond ever looking presentable again. But much to our surprise Trey from Chem Dry made them look like NEW again in just over an hour! Trey was personable, knowledgeable and very…

Paid $150–200Great priceUpholstery cleaningPet stain & odor removal
Sasha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great company you can trust! Booking was easy, the technician was professional and arrived right on time. They did an amazing job — our white cloud sofa and carpet both look brand new. Highly recommend! 10/10.

Carpet steam cleaningUpholstery cleaningArea rug cleaning
Jordan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Josh was great. Services were great. Highly recommend.

Paid $150–200Great priceUpholstery cleaningArea rug cleaning
Karl10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Kevin made scheduling easy and was very helpful. Josh was on time, professional and did a great job.

Paid $200–250Great priceUpholstery cleaningArea rug cleaning
Kalyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I can’t say enough good things about my experience with Kevin and his team. They were responsive, courteous and helpful from my initial phone call to them to his tech leaving after having done a great job. I had a white boucle couch and a white overstuffed chair cleaned. Both pieces look sooo much better than they…

Customer photo from Kalyn's reviewCustomer photo from Kalyn's reviewCustomer photo from Kalyn's review
Paid $200–250Reasonable priceUpholstery cleaning
LindaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Their process is the only thing that works for pet-stains. And Josh was simply amazing - handled parking in a difficult area, was efficient and handled my space and furniture with care. Highly recommend both the company and Josh

Paid $250–300Great priceUpholstery cleaningPet stain & odor removal
Alissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Josh was excellent! He arrived on time, did an excellent job and was friendly! Would definitely recommend!

Paid $250–300Great priceUpholstery cleaningPet stain & odor removal
AndreaLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We hired Premier Chem-Dray to clean our couches and area rugs in the family and formal living rooms. Tray was excellent! He did a great job! He was pleasant, professional, and highly efficient. We will be scheduling a second visit to clean our tile, stone, and grout areas in the house.

Paid $300–350Great priceUpholstery cleaningArea rug cleaning
Lissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We were very happy with our services from Chem-Dry. Communication and scheduling with Kevin was easy and flexible. Tray, who came to clean our white boucle couch, was polite, pleasant, helpful with any questions, knowledgeable and did a great job cleaning the couch. Highly recommend!

Paid $200–250Reasonable priceUpholstery cleaning
RLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I cannot recommend Premiere Chem-Dry enough! I had a specific window of time I needed to hit, and Kevin was incredibly helpful and flexible with the scheduling. He went above and beyond to accommodate the exact day and time I requested, which made the entire process stress-free from the start. Josh arrived right on…

Paid $350–400Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Michele5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great experience, Josh was super friendly and knowledgeable. He did a great job

Paid $450–500Reasonable priceUpholstery cleaning
Mrs.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Chem dry did a great job and Josh was very knowledgeable and helpful. Great customer service and pleasant to have do work in my home.

Paid $450–500Reasonable priceUpholstery cleaning
Dawn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Josh was the tech that cleaned our coach. He showed up on time. He is very friendly and very professional. He did a great job. Kevin scheduled our appointment and he was very efficient. I would highly recommend this company!

Paid $250–300Reasonable priceUpholstery cleaning
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Josh was great! Got here early and was very professional…he was quick and explained what he was doing. I will definitely recommend your whole team!

Paid $200–250Great priceUpholstery cleaning
Amy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

ChemDry responded quickly to my inquiry and scheduled on a timely basis. Tray was professional and did a great job on our sofas, bed frame/headboard chair & ottoman plus an area rug.

Paid $500+Reasonable priceUpholstery cleaningArea rug cleaning
RoccoLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very pleased with the service. Kevin (owner)was great to work with. Josh (service technician) was very professional and great to work with as well.I would recommend Premier Chem Dry for your household service.

Paid $400–450Reasonable priceCarpet steam cleaningUpholstery cleaning
KelliLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Josh was actually early and very professional. I was able to schedule a cleaning quickly. All of my rugs and furniture look so much better. Our home is ready for the holidays. I highly recommend Premier Chemistry Dry!

Upholstery cleaningArea rug cleaning
Phyllis10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our tile floors were removed and replaced with luxury vinyl flooring. We were told our furniture and cabinets would be covered, but that was not done. Two large Oriental rugs were rolled up. Flooring came out well, but our home was a complete dust bowl. Chem-Dry was recommended by a friend. I saw good reviews…

Paid $500+Great priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
raquel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My arm rest on my couch was literally black. Josh brought them back to life. Looks brand new. Highly recommend

Customer photo from raquel's review
Paid $100–150Reasonable priceUpholstery cleaning

Show more upholstery cleaning reviews (26 more) →

Price

$209-25% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 42%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning53$170–$371
Upholstery cleaning46$189–$377
General carpet cleaning33$170–$340
Area rug cleaning32$176–$453
Pet stain & odor removal28$153–$366

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