Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
Premier Design-Build-Remodel logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty35−6.5Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Premier Design-Build-Remodel

Mesa, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 15 home decorators · 4.7★ from 76 Google reviews

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Report card

Percentile vs other home decorators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premier Design-Build-Remodel is better than 79% of home decorators.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premier Design-Build-Remodel is better than 85% of home decorators.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premier Design-Build-Remodel is better than 35% of home decorators.D
35
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premier Design-Build-Remodel is better than 100% of home decorators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premier Design-Build-Remodel is better than 100% of home decorators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Premier Design-Build-Remodel is better than 100% of home decorators.A
100

Reviews for your job

Customers hired Premier Design-Build-Remodel for 8 kinds of job.

Premier Design-Build-Remodel for bathroom remodeling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Bathroom remodeling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Bathroom remodeling”

adrian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

I first used Premiere over 8 yrs ago to remodel my husbands bathroom and they did such an amazing job and enjoyed working with them that I had the master bath done. On time and on budget. They are both timeless. When it came time to renovate my late mom’s house I reached out to Premiere and they came through. Such…

Great priceTile work installationBathroom remodeling
Miriam14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Regret not using Premier Design Build Remodel for our previous remodel project - Wasn't going to make the same mistake again So happy that I chose them. My project wasn't huge but they listened to what I wanted, and made sure that everything was doable. Chris was outstanding!!!! A delight to work with. Arrived…

Reasonable priceInstall flooringBathroom remodelingPaint indoors
NickLocal Guide · 106 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

If I could give Premier Kitchen & Bath 10 stars, I would. We made the massive mistake of hiring a different contractor for our upstairs bathroom remodel. It turned into an absolute nightmare - failed waterproofing, an active leak into our downstairs ceiling, and an abandoned job site. We called Kent and the team at…

Customer photo from Nick's reviewCustomer photo from Nick's reviewCustomer photo from Nick's review
Great priceTile work installationInstall flooringBathroom remodeling
JoeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our designer Tara was excellent. She was knowledgeable, flexible and helpful. Circumstances changed in the end and we did not proceed with the bathroom remodel. When we told Tara she couldn’t have been kinder. During the design process we knew we were in expert hands.

Bathroom remodeling
RhondaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you use this company, make sure to ask that Casey Darland for tile work (such perfection) and Jesse for the stucco wall work (there is not one flaw on our walls- from texture to smooth!!!). These 2 made it all worthwhile. We committed to this project in November 2021. The bathroom (gut out) project started in…

Bathroom remodeling+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling11—
Tile work installation6—
Bathroom remodeling5—
Install flooring5—
Drywall installation4—
Paint indoors3—
Plumbing fixture installation3—
Kitchen remodeling3—

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