Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
Premier Design-Build-Remodel logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty35−6.5Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Premier Design-Build-Remodel

Mesa, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 15 home decorators · 4.7★ from 76 Google reviews

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Report card

Percentile vs other home decorators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premier Design-Build-Remodel is better than 79% of home decorators.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premier Design-Build-Remodel is better than 85% of home decorators.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premier Design-Build-Remodel is better than 35% of home decorators.D
35
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premier Design-Build-Remodel is better than 100% of home decorators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premier Design-Build-Remodel is better than 100% of home decorators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Premier Design-Build-Remodel is better than 100% of home decorators.A
100

Reviews for your job

Customers hired Premier Design-Build-Remodel for 8 kinds of job.

Premier Design-Build-Remodel for tile work installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Tile work installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Tile work installation”

adrian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

I first used Premiere over 8 yrs ago to remodel my husbands bathroom and they did such an amazing job and enjoyed working with them that I had the master bath done. On time and on budget. They are both timeless. When it came time to renovate my late mom’s house I reached out to Premiere and they came through. Such…

Great priceTile work installationBathroom remodeling
NickLocal Guide · 106 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

If I could give Premier Kitchen & Bath 10 stars, I would. We made the massive mistake of hiring a different contractor for our upstairs bathroom remodel. It turned into an absolute nightmare - failed waterproofing, an active leak into our downstairs ceiling, and an abandoned job site. We called Kent and the team at…

Customer photo from Nick's reviewCustomer photo from Nick's reviewCustomer photo from Nick's review
Great priceTile work installationInstall flooringBathroom remodeling
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

I had my kitchen remodeled with Premier and the entire experience was a treat. They were kind, prompt and were an absolute joy to work with. They had already done 2 bathrooms before the kitchen and they will be doing the rest of the house soon enough. Thanks Kent, Jim, and Stephanie for your hard work and input.

Customer photo from Kevin's review
Reasonable priceTile work installationInstall flooringPaint indoors
TaraLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Love my kitchen remodel! Thanks guys!!

Tile work installationKitchen remodeling
ErikaLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Premier was referred to me by a family member. The entire process was fantastic from design to install. My master bath is a large and the counter/cabinets is fairly odd shaped. They were able to offer design choices I would have never thought of and made the space much more functional and beautiful. The installers…

RemodelingDrywall installationFan installation+ Responsiveness+ Punctuality+ Quality
Eric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We engaged Premier to remodel our kitchen and living room. Our designer, Bruce, had great ideas and was very helpful bringing our vision (or “visions” as the two of us had slightly different desires!) to life. Kent, our project manager, did a great job in keeping the various crews (all of which were Premier…

RemodelingDrywall installationInstall flooring+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling11—
Tile work installation6—
Bathroom remodeling5—
Install flooring5—
Drywall installation4—
Paint indoors3—
Plumbing fixture installation3—
Kitchen remodeling3—

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