Experts Reviews · Company report
Premier Hardwood Flooring logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%79+5.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Premier Hardwood Flooring

Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 15 garage floor coating · 4.9★ from 195 Google reviews

Report card

Percentile vs other garage floor coating (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premier Hardwood Flooring is better than 97% of garage floor coating.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premier Hardwood Flooring is better than 94% of garage floor coating.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premier Hardwood Flooring is better than 100% of garage floor coating.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premier Hardwood Flooring is better than 100% of garage floor coating.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premier Hardwood Flooring is better than 100% of garage floor coating.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Premier Hardwood Flooring is better than 79% of garage floor coating.B
79

Reviews for your job

Customers hired Premier Hardwood Flooring for 8 kinds of job.

Premier Hardwood Flooring for floor refinishing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Floor refinishing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3

All 16 Google reviews tagged “Floor refinishing”

Colleen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I cannot express how happy I am with my hardwood floors. I hired Brian to refinish my kitchen hardwood floor and it went from looking like a worn down bar room floor to a beautiful kitchen floor. Not only does my kitchen now look incredible but Brian was so quick to respond, provided me with an estimate in a timely…

Floor refinishing+ Responsiveness+ Punctuality+ Quality
Lora6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Premier Hardwood!! Bryan Vergilia and his team are amazing!! I chose them because they are so meticulous, professional, and use low toxic, quick drying products that are not used by other companies. Bryan did our kitchen and dining room and it was wonderful that we didn't have to move out of…

Floor refinishing+ Responsiveness+ Punctuality+ Quality
Laura9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Bryan was so professional from day 1! It was so incredibly easy to work with him and truly a seamless process as the homeowner from start to finish. The workmanship was impeccable. Our floors look like new. Cannot recommend Premier Hardwood Flooring enough!

Floor refinishingRepair flooringRestoration+ Responsiveness+ Punctuality+ Quality
RichardLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bryan and Jeff are phenomenal. They were on time, performed services as promised and they were very professional. Our kitchen floor was a mess and very badly needed to be refinished. Now it looks like a new hardwood floor. In fact, it looks so good my wife wants to have our dining room and family room floors…

Floor refinishing+ Responsiveness+ Punctuality+ Quality
Wyatt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys were excellent. Had them come in to do flooring repair (floor over old heating system vents) and then refinish 2 rooms. The repair work was fantastic and blended into the floor almost flawlessly. The refinish was great and the floors now look amazing. They were always on time in the morning and great…

Floor refinishingRepair flooring+ Responsiveness+ Punctuality+ Quality
Bryon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were very pleased with the work on our floors. We had 3 large rooms with a hallway and several closets done. It was an old floor and several areas needed the boards replaced. They did a terrific job in blending the new with the old. Bryan and his partner started on time and finished on time. They were…

Floor refinishingSandingWood floor repairs+ Responsiveness+ Punctuality+ Quality
Anne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

this was a great company to work with, pleasant, responsive, dependable, and our floors look beautiful!

Floor refinishingWood floor sanding+ Responsiveness+ Punctuality+ Quality
Laurie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Premier removed the carpeting in my living room and hallway, then refinished the hardwood floors in the living room, hallway, and the dining room and bedroom. They look fantastic!! What a difference, I wish I'd done it years ago! Bryan and Jeff were wonderful to work with, they showed up on time each day,…

Floor refinishingOak woodSanding+ Responsiveness+ Punctuality+ Quality
Cheri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I just had the hardwoods throughout my house refinished by Premier Hardwood, and I couldn't be happier. Bryan really knows floors, and he and Jeff worked hard to not only do an amazing job on the floors themselves, but also installed some hardwood on a section of floor, and cut and installed new risers for the…

Floor refinishingWood floor installationWood floor sanding
Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did an excellent job!!! On time, proficient, clean and professional in every way. Thank you for delivering excellent service in refinishing our hardwood floors. Thrilled with the job done!!!

Floor refinishing
Jackie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We just had 2 bedroom floors refinished. They look awesome and brand new again! We are planning on hiring Premier Hardwood Flooring again for a total tear out of our dining room floor and installing a new wood floor! It was a pleasure working with them.

Floor refinishing+ Responsiveness+ Punctuality+ Quality
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It was my pleasure to have worked with Brian (the owner). His work was excellent and was beyond my expectation. These floors had not been refinished in the 10 years that I've owned this house. I wasn't sure how they would come out. On the first day of work I was astonished at how wonderful they looked even after…

Baseboard installationCherry woodEpoxy floor coating+ Responsiveness+ Punctuality+ Quality
Shane8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Premier Hardwood did an amazing job restoring the hard wood floors in our home. Bryan did a quality job, I would highly recommend his services.

Epoxy floor coatingFloor refinishingFlooring repair+ Responsiveness+ Punctuality+ Quality
Sheri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Bryan and Jeff are absolutely amazing! They are complete professionals and were able to bring our old floors back to a beautiful finish as well as install a beautiful new floor that blends with the old. They started when they said they would and actually finished a little early. Just really a great experience all…

Floor refinishingInstall flooring+ Responsiveness+ Punctuality+ Quality
lori1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

What great experience! They were on time, on schedule and were able to refinish the entire house in a timeframe that exceeded my expectations. They were professional, responsive and personable from the office, to the owner, to the helper. The work was beautiful, and they were able to make our old damaged 1948…

Floor refinishing+ Responsiveness+ Punctuality+ Quality
Valerie4 years ago★★★★★

Rating only, no written review.

Floor refinishingGeneral repairs & maintenanceRepair flooring+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

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