How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREPremier Heating, Air Conditioning, and Duct Cleaning
Fort Smith, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 90 post construction cleaning · 4.8★ from 259 Google reviews
Report card
Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Premier Heating, Air Conditioning, and Duct Cleaning for 8 kinds of job.
Premier Heating, Air Conditioning, and Duct Cleaning for a/c system maintenance
Clear ✕All 35 Google reviews tagged “A/C system maintenance”
Excellent company! We always recommend. :)
Great service as always! Would highly recommend!
Prompt service, excellent repair man
Kraig went above and beyond getting our Ac units back to top notch running order! Kept us informed the whole time. I can’t recommend this team enough!
Thanks again to Kraig for his quick response and outstanding service!!!
on time, efficient polite. all good
What an amazing company! Kraig is an extremely honest owner. His employees follow in his foot steps. Not only are they knowledgeable but educational as well. The techs explain all aspects from installation to performance of the units. If you are considering replacing or just having a service call, I would highly recommend Premier.
Great service, on time, responded quickly
Excellent service! Kraig was professional and kind and answered all my questions. Premier will be my go to for my maintenance going forward. I didn't get an AI chat bot or India call center and they gave me an idea over the phone on some of my pricing questions. Rare to come by these days and greatly appreciated!
Excellent service, communication and price. Highly recommend!
Craig did outstanding diagnostics and very patient and understanding. Would recommend this to be the solution for your HVAC needs! I Guarantee this would be true if your lucky to meet this gentlemen.
I am so so so grateful for Craig and the Premier team. I reached out for help in a local Facebook group and he reached out to me. We had my problem solved in less than 10 minutes over the phone. Amazing customer service and knowledge. Thank you again!
Craig knows this stuff. I'm so happy that he came out and worked on my system Others tried, but Craig finally fixed it!
Friendly, knowledgeable, conscientious service. Took care of our three units with just what needed to be done.
The team at Premier is always great to work with and is always prompt. They took great care of our AC units.
The best! Super quick to get the work done and affordable. Great experience with every person I spoke to.
The most trustworthy and reliable HVAC service in town. They care about customers and make sure it’s the best price available.
When Craig (the owner) arrived, he immediately knew where to go based on the problem I described to him and was also immediately able to recommend a course of action. We scheduled it for two days later and he didn’t charge me for the consultation. He was very friendly and professional, and was even able to help my…
I had my AC go out and called Premier Heating, Air Conditioning and Electrical. They responded quickly, diagnosed the problem immediately, and had me up and running in no time. The service was professional, efficient, and hassle-free, and the price was great too. I really appreciate their prompt response and…
Amazing customer service. Quality work with great attitude. Everything about the service was excellent. To the message with eta of when they will be there to billing. Premier has earned my business.
I will never use any other HVAC service!!! This team is the absolute best in the city. They are honest, fair, informative, and so kind. They helped me address my issues promptly and didn’t try to sell me anything that was unnecessary. I’ve been suffering from horrific allergies likely related to HVAC issues and…
My AC went out on Saturday morning, called an they got me scheduled for a tech to come out on Sunday! Addison best an AWESOME and quick job, Premier is Top Tier an I recommend them to everyone... J
Addison was great! Premier Heating and Air Conditioning took care of our unit on a Saturday (called and made the appointment on Friday). Addison was prompt and professional! I highly recommend Premier Heating and Air Conditioning!!
Craig was very helpful and explained in detail what he was doing and why. Craig answered every question I had. Would highly recommend them for any HVAC work.
Fast and friendly service. Naturally my AC waited until August on a Sunday afternoon to go out. I called and with the emergency service they responded quickly and fixed the problem. Garrett was very polite and kept me informed of the work as he worked to fix it.
Listen - it was 100 degrees out, and 77 and humid in my house. I was gross and sweaty and the house smelled weird (that’s a problem for another day). The owner (Craig?? I’m terrible with names) came out and had me up and running in no time. He put up with me following him around and asking questions (I want to know…
Premier Heating and Air is top-notch! They were on time, very polite and professional, and they got us taken care of in no time. I highly recommend!
Premier was recommended to me by a coworker and I am so thankful for this recommendation! I had a technician at my house within 1 hr of calling. Craig was incredibly friendly and knowledgeable! He genuinely cares and wants to do what's best for you!
Great organization! Friendly, fast service and very professional!
Super friendly and knowledgeable! Just had a cleaning of the unit and assessment of the ducts. Definitely recommend them!
Very quick and professional and was willing to actually diagnose the problem and fix it rather than try to up sell me a whole new unit like another HVAC company did. I have every intention of using Priemer from no on
Rating only, no written review.
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 38 | — |
| A/C system maintenance | 35 | — |
| A/C system repair | 18 | — |
| Heating system repair | 9 | — |
| Install AC | 7 | — |
| Heating system installation | 6 | — |
| Repair HVAC | 6 | — |
| HVAC system repair | 5 | — |
