How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREPremier Heating, Air Conditioning, and Duct Cleaning
Fort Smith, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 90 post construction cleaning · 4.8★ from 259 Google reviews
Report card
Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Premier Heating, Air Conditioning, and Duct Cleaning for 8 kinds of job.
Premier Heating, Air Conditioning, and Duct Cleaning for a/c system repair
Clear ✕All 18 Google reviews tagged “A/C system repair”
Thanks again to Kraig for his quick response and outstanding service!!!
Absolute top notch service. No sales pressure for a service contract and honest about what needs attention now and what may be a problem later. VETERAN owned local family business. Can't go wrong giving them a call.
Great Service!! Love the online portal and prompt responses and repair!!
What an amazing company! Kraig is an extremely honest owner. His employees follow in his foot steps. Not only are they knowledgeable but educational as well. The techs explain all aspects from installation to performance of the units. If you are considering replacing or just having a service call, I would highly recommend Premier.
Premier Heating and Air did a great job replacing the failed compressor on my package unit. Kraig quickly diagnosed the issue and provided me with a fair price for the repair. We also discussed my concerns regarding whether I should replace the compressor vs the entire package unit. He took tine to listen to my…
Zacariah did a fantastic job repairing our air conditioner! He diagnosed the problem quickly and got right to work. Very polite and professional. Premier provided emergency service and came out the same day I called. I'll probably "let go" of my previous contract with another company because they let me down when I…
Highly recommend Premier! They are responsive, kind, professional, thorough, and quick. The technician that was dispatched clearly explained the issue he was there to address, our options, and provided recommendations for the future. They will always be my first call for our HVAC needs.
Craig did outstanding diagnostics and very patient and understanding. Would recommend this to be the solution for your HVAC needs! I Guarantee this would be true if your lucky to meet this gentlemen.
The team at Premier is always great to work with and is always prompt. They took great care of our AC units.
Kraig is awesome, he came and took care of my AC after hours and hes attitude was like he was having the best time of his life. One thing he didn't know is that we needed the AC running because of my daughter's health issues, him and his team have been a blessing the past 5 years that they have taken care of me and my family.
Craig was very helpful and explained in detail what he was doing and why. Craig answered every question I had. Would highly recommend them for any HVAC work.
Listen - it was 100 degrees out, and 77 and humid in my house. I was gross and sweaty and the house smelled weird (that’s a problem for another day). The owner (Craig?? I’m terrible with names) came out and had me up and running in no time. He put up with me following him around and asking questions (I want to know…
Kraig Koren and his team of professionals are TOP NOTCH!!!! I highly recommend them. They have went above and beyond for me. I will not use anyone else! I can’t thank them enough or say enough good about this company!!!
Great organization! Friendly, fast service and very professional!
Friendly fast service at a great price for peak season. Will use them again. A+
Kraig and his crew were responsive, empathetic and professional. The rates were very fair. We will gladly recommend Premier to anyone.
Very quick and professional and was willing to actually diagnose the problem and fix it rather than try to up sell me a whole new unit like another HVAC company did. I have every intention of using Priemer from no on
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 38 | — |
| A/C system maintenance | 35 | — |
| A/C system repair | 18 | — |
| Heating system repair | 9 | — |
| Install AC | 7 | — |
| Heating system installation | 6 | — |
| Repair HVAC | 6 | — |
| HVAC system repair | 5 | — |
