Premier Landscape & Tree Services, LLC logo

Premier Landscape & Tree Services, LLC

Tree service · Mesa, AZ · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty94−0.6Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#31 of 88 tree servicesPosition by Experts Score among all companies we track in this category. · better than 66%
5.0 ★★★★★ 314 Google reviews · 24 photos
99%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
5%reviews answered by the owner
Oct 2026latest review

Premier Landscape & Tree Services, LLC at a glance

Google reviewers rate Premier Landscape & Tree Services five stars based on 314 reviews, frequently citing punctuality, efficient tree removal, and thorough site cleanup. Customers often highlight the crew's knowledge, communication, and reasonable pricing for services like trimming and stump grinding. One criticism involves a lack of communication and safety concerns regarding a worker without a harness, while another notes improper trimming techniques and incomplete work on specific trees.

  • Google rating: 5.0 out of 5 from 314 reviews (99% five-star).
  • Reviews on this page: 314 Google reviews (300 with written comments, 53 with photos).
  • Owner responses: the business replied to 5% of reviews.
  • Most recent review: October 9, 2026.
  • Service: Tree Service serving Mesa, Arizona.

Data from Google, last updated October 29, 2026.

Score profile vs other tree services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction97Reliability95Craft & service94Value100Momentum100Replies to reviews–Satisfaction: 97 (median 93)Reliability: 95 (median 91)Craft & service: 94 (median 98)Value: 100 (median 100)Momentum: 100 (median 100)
This companyTree Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premier Landscape & Tree Services, LLC: 97/100 on this factor. Category median: 93.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premier Landscape & Tree Services, LLC: 95/100 on this factor. Category median: 91.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premier Landscape & Tree Services, LLC: 94/100 on this factor. Category median: 98.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premier Landscape & Tree Services, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premier Landscape & Tree Services, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 80.–
–

Bar = this company · dark tick = category median.

Star ratings

314 Google reviews we collected

  • 5 stars31299%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 300 written reviews

  • Praise78199%
  • Complaints111%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1048%
  • Reasonable1048%
  • Overpriced15%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results17422%
  • Speed & response16220%
  • Staff & attitude14618%
  • Would recommend13217%
  • Price & value10613%
  • Communication537%
  • Honesty & trust192%

What customers talk about

We read 300 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Jarrod and his team are TOP NOTCH (you get what you pay for).”
    “Fast forward a month later the sprinkler was still leaking.”
  • “Premier showed up on time, knocked the work out in a timely manner and went above and beyond just cutting down the tree.”
  • “Okay, first, Jarrod is extremely knowledgeable, professional, and friendly.”
  • “I would absolutely recommend them to anyone needing tree removal or landscaping work!”
    “I genuinely cannot recommend them enough, would hire them again in a heart beat!”
  • “I sent a photo and he gave me a quote via online that I felt was quite fair.”
  • “Of all the quotes we had, he was the only one to take the time to explain the process, answer our questions, and provide a plan for after the removal.”
  • “When Jarrod came out, he immediately called out what we already knew and gave us honest information and advice.”

People customers mention

  • Jarrod 53 reviews
  • Landscaping 7 reviews
  • Verde 6 reviews
  • Mesquite 4 reviews
  • Jared 3 reviews
  • Jerrod 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Premier Landscape & Tree Services, LLC for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

RodneyLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jarrod and his team made light work of the terrible sissoo ruining our curb appeal (and before it could cause major damage to our home and our neighbors!). Of all the quotes we had, he was the only one to take the time to explain the process, answer our questions, and provide a plan for after the removal. We highly recommend!

Aaron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Premier showed up on time, knocked the work out in a timely manner and went above and beyond just cutting down the tree. They also ground down a root that was growing in my grass. They did a great job.

Great price
JordanLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Okay, first, Jarrod is extremely knowledgeable, professional, and friendly. We did not want to hire some basic landscapers to take care of our trees. I guess we are now tree snobs! Jarrod and his team are TOP NOTCH (you get what you pay for). Not only does our tree look great, but the yard looks spotless after the…

Reasonable price
Meredith2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had such a great experience with Premier Landscape & Tree Services! They were incredibly communicative from start to finish, showed up when they said they would, and did an amazing job. Jarrod and his entire crew were professional, friendly, and great to work with, and they left everything looking clean when they…

Debra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

They sent a crew and we were not able to communicate. They had one guy up in a tree with no safety harness. The guys were nice a very courtious.

Overpriced
Charlie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jarrod and his team of experts arrived early, worked quickly and were very clearly knowledgeable in their craft. They took the time to go branch by branch with my mesquite trees to get them back in shape after monsoons broke a few branches. Definitely worth getting arborists to take care of my trees. Thanks for the great work!

Customer photo from Charlie's reviewCustomer photo from Charlie's review
Reasonable price

Photos

Customer reviews

5.0 ★★★★★ 314 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kimberlee DanielsLocal Guide · 19 reviewsTotal number of Google reviews Kimberlee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellect, was fast reliable. Very knowledgeable Was very much appreciated.

Rodney HaggardLocal Guide · 110 reviewsTotal number of Google reviews Rodney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jarrod and his team made light work of the terrible sissoo ruining our curb appeal (and before it could cause major damage to our home and our neighbors!). Of all the quotes we had, he was the only one to take the time to explain the process, answer our questions, and provide a plan for after the removal. We highly recommend!

Aaron Smith1 reviewTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Premier showed up on time, knocked the work out in a timely manner and went above and beyond just cutting down the tree. They also ground down a root that was growing in my grass. They did a great job.

  • Price assessment: Great price
Jordan SmithLocal Guide · 56 reviewsTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Okay, first, Jarrod is extremely knowledgeable, professional, and friendly. We did not want to hire some basic landscapers to take care of our trees. I guess we are now tree snobs! Jarrod and his team are TOP NOTCH (you get what you pay for). Not only does our tree look great, but the yard looks spotless after the trimming. The team is fast and efficient and we are planning to work with Jarrod and his team in the fall to remove a tree and replace it with something better suited for the space. Highly recommend! UPDATE: Jarrod and team strike again! This time they removed a wonky-growing Palo Verde for us. They were very careful not to damage surrounding plants and there's absolutely no trace of the tree left! Great job, Jarrod and team!

  • Price assessment: Reasonable price
Deborah Harrover1 reviewTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Well Done. SAFETY, Yes.

  • Price assessment: Reasonable price
Meredith Porath2 reviewsTotal number of Google reviews Meredith has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had such a great experience with Premier Landscape & Tree Services! They were incredibly communicative from start to finish, showed up when they said they would, and did an amazing job. Jarrod and his entire crew were professional, friendly, and great to work with, and they left everything looking clean when they were finished. You can tell they have a really solid team and take pride in their work. I would absolutely recommend them to anyone needing tree removal or landscaping work!

Debra Krieg1 reviewTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They sent a crew and we were not able to communicate. They had one guy up in a tree with no safety harness. The guys were nice a very courtious.

  • Price assessment: Overpriced
Response from the owner · a month ago

Hi Debra, you have the wrong company. We have never serviced a house for a client with your name. Additionally, my clients are all always able to get a hold of me and I am personally at every job. So communication is never an issue. I hope you will take the time to look into this and find the actual company you think you are reviewing. I have nothing but 5-star reviews, as I make sure my clients are satisfied with the job before I leave their property…this one star review is going to harm my reputation. Please remove it and make sure you have the correct company before leaving a one-star review. My company name in full is Premier Landscape & Tree Services. There are several other companies that have the name Premier Landscape in them. Please find the correct one, this is not it.

Charlie Willett3 reviewsTotal number of Google reviews Charlie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jarrod and his team of experts arrived early, worked quickly and were very clearly knowledgeable in their craft. They took the time to go branch by branch with my mesquite trees to get them back in shape after monsoons broke a few branches. Definitely worth getting arborists to take care of my trees. Thanks for the great work!

  • Price assessment: Reasonable price
dena miller4 reviewsTotal number of Google reviews dena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jarrod and his Premier team did an amazing job on an overgrown mesquite tree we were afraid was going to come down in the monsoons. He worked hard to fit our appointment in and communicated clearly. This was even fixing a poorly done job by another company just a few months prior. Reasonably priced and great, fast work. I highly recommend him and his team!

  • Price assessment: Reasonable price
Andrew KLocal Guide · 14 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Premier was fantastic. We had an urgent tree removal requirement and not only did we get a same day in person quote within hours of me contacting them but also was able to get scheduled the following day. The entire experience was excellent from beginning to end. Speedy service, very responsive, friendly crew and professional work. 5 stars, will definitely use Premier again for any future tree service needs.

  • Price assessment: Great price

Premier Landscape & Tree Services, LLC on Google Maps →

Business details