Experts Reviews · Company report
Premier Plumbing, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Premier Plumbing, LLC

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 130 plumbers · 5.0★ from 468 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premier Plumbing, LLC is better than 98% of plumbers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premier Plumbing, LLC is better than 97% of plumbers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premier Plumbing, LLC is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premier Plumbing, LLC is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premier Plumbing, LLC is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Premier Plumbing, LLC is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Premier Plumbing, LLC for 8 kinds of job.

Premier Plumbing, LLC for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$305–$933
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 98
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Faucet installation”

Aletra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

I had a great experience with the plumbers Emmanuel and Troy, who came out to fix my shower knob and faucet. They did a great job, were professional, friendly and got everything taken care of. I appreciate their work and the effort they put into making sure everything was working properly. Although it was a tough…

Faucet repairFaucet installationShower repair
JayLocal Guide · 142 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

David arrived on time. Very efficient work, left work area clean. Changed out the kitchen faucet with a new one. Very professional work from booking to installation. We also recently replaced our old hot water heater through Premier. Would use them again for sure.👍

Customer photo from Jay's review
Paid $200–300Reasonable priceFaucet installation
Toni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I tried to DIY my new sink fixture not realizing the work it involved. I got my sink tore apart and put the new fixture on only to find myself needing a professional to fix my DIY mess. I called Danny at Premier Plumbing and he came that same day and even though he ended up replacing all of my sink plumbing, he was…

Paid $100–200Great pricePlumbing pipe repairFaucet installation
Tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’ve used Premier Plumbing several times now always with good quality results and good communication from their schedulers. Ray Perry installed a bathroom faucet for me today. He was in and out in 30 minutes and did a great job.

Paid $200–300Reasonable priceFaucet installation
Kristin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Premier Plumbing has helped us on multiple occasions and projects (installing tankless water heater, repairing leak inside of wall, installing spigot). Every time, they answer right away and are able to respond quickly. Their plumbers are respectful, professional, and do great work. Highly recommend!

Reasonable priceWater heater installationFaucet installationPlumbing leak repair
Joe8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Premier Plumbing LLC was absolutely terrific. We worked primarily with Eddie who diagnosed all of the issues, was very knowledgeable, and was able to communicate everything so that it was easy for us to understand. The quality of service was great, everyone was extremely friendly and Eddie was very responsive to…

Faucet installationWater heater installationDrain cleaning+ Responsiveness+ Quality+ Professionalism
DeeDeeLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have had work done by Joshua and Eddie. Very professional, personable, and knowledgeable. Highly recommend these guys!

Faucet installationService not listed+ Responsiveness+ Quality+ Professionalism
Elizabeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake was professional. He had to repair a leaking faucet for the washer. He also installed a new bathroom sink fixture which broke this morning. He did a great job.

Faucet installation+ Responsiveness+ Professionalism
savanahLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was a bit dissatisfied at first due to a scheduling mixup. However, the next day Josh arrived on time and with great energy. I needed to have the faucet in my shower fixed but he earned my trust by doing great work and not pressuring me. He gave me options I didn’t know I had so that I could research & make…

Faucet installationGarbage disposal installationToilet installation+ Responsiveness+ Punctuality+ Quality
Tianna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jesse was amazing and helped her fix the faucet in the kitchen which was spraying and it only took like ten minutes and the shower took like 5 minutes to fix and now everything is working perfectly! He even told us how to help prevent mold from water damage which was really helpful since we have a six month old…

Faucet installationFaucet repairShower repair+ Responsiveness+ Punctuality+ Quality
Christine11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hands down the BEST company for all of your plumbing needs!!!! :D

Faucet installationGarbage disposal installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Tracy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, quality and price

Faucet installationWater heater installation+ Quality+ Professionalism+ Value
EricLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Premier Plumbing is fantastic! We recently purchased a new home and needed a lot of work done. The office/crew coordinated everything flawlessly. Everyone was always on time, clean, and honest/fair. I would highly recommend Premier, and if available, ask for Eddie!!

Faucet installationToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Jackie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

🌟🌟🌟🌟🌟 10 Star review! I called Beau when I had a water leak because he was recommended to me, and I am grateful I did. He sent EDDIE! His Best plumber, to do all the work I needed. Premier & Professional service was provided by Eddie. He is very professional & knowledgeable. He took the time to explain things…

Faucet installationGarbage disposal installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
R8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Beau, Eddie, Emily and the entire Premier team sets the bar high in the trade arena here! They solved my needs quickly and at a high level of excellence. I even got some good laughs out of it. HIGHLY recommended!

Faucet installationGarbage disposal installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Rachael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent customer service and company! Will be our go to!

Faucet installationGarbage disposal installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Premier Plumbing did a fantastic job repairing and replacing our old water heater, older pipes, faucets, and toilets. They were on time, professional, personable, and explained exactly what they were going to do, how they were going to do it and established clear communication as to expected timeframe etc. I highly…

Faucet installationToilet installationWater heater installation+ Responsiveness+ Punctuality+ Quality

Price

$294-37% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair41$216–$585
Plumbing pipe repair41$353–$1.2k
Water heater installation35$1.2k–$2.4k
Drain cleaning27$227–$542
Faucet repair20$205–$606
Faucet installation17$305–$933
Plumbing leak detection17$124–$633
Garbage disposal installation15$353–$705

Compare with