Experts Reviews · Company report
Premier Plumbing, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Premier Plumbing, LLC

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 130 plumbers · 5.0★ from 468 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premier Plumbing, LLC is better than 98% of plumbers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premier Plumbing, LLC is better than 97% of plumbers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premier Plumbing, LLC is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premier Plumbing, LLC is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premier Plumbing, LLC is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Premier Plumbing, LLC is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Premier Plumbing, LLC for 8 kinds of job.

Premier Plumbing, LLC for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$600–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$205–$606
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 108
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Faucet repair”

Aletra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

I had a great experience with the plumbers Emmanuel and Troy, who came out to fix my shower knob and faucet. They did a great job, were professional, friendly and got everything taken care of. I appreciate their work and the effort they put into making sure everything was working properly. Although it was a tough…

Faucet repairFaucet installationShower repair
Timarius1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Emmanuel was good and quick. Diagnosed the issue and showed me and fixed it quickly. Great communication. Highly Recommend Service with this company.

Great pricePlumbing leak detectionFaucet repair
Justin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jake and Brody came out to my house yesterday for a tricky fixture change on a large bathtub. They were on-time, very professional, and did an excellent job! They hit several snags along the way but handled each one of them professionally and had all of the tools and parts necessary to finish the job in one stop.…

Customer photo from Justin's reviewCustomer photo from Justin's review
Paid $600–800Great priceFaucet repair
Clarence3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The Plumber Jake was very professional kind and did a wonderful job keep up the good work

Faucet repairPlumbing leak repair
Lynn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

David is efficient, friendly and extremely knowledgeable! We have used Premier for the last 5 years without hesitation. Wouldn’t think to call anyone else…Premier Pluming is the way to go!

Water heater installationGarbage disposal installationDrain cleaning
AdrienneLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Ray Perry (as well as the others from Premier Plumbing that have helped us) was amazing. He is so kind and personable and professional. He was on time and incredibly quick with his work. He explained all of the work he did as well as possible reasons for the issues and ways to keep and eye on things for the future.…

Paid $300–400Not sureToilet repairFaucet repair
Morgan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Amazing work! amazing experience! Ray came out and worked at my house and fixed all my plumbing issues! my bathroom had all kinds of plumbing issues and he fixed them all and did amazing work!

Paid $400–500Great priceToilet repairPlumbing leak detectionFaucet repair
MaureenLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

So grateful Langdon Rawls was available today to fix our guest bathroom sinks on short notice! He arrived within the designated window, was friendly and confident. Thank you!

Faucet repair
CherylLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They sent out Ray Perry, he is very meticulous, he left everything spotless and clean, and that was the first time when he’s installed our garbage disposal he came and fixed our drains in the bathroom, then he came back and fixed the shower bathtub. He is a gentleman. He is so good. Left everything clean and did a…

Great priceGarbage disposal installationDrain cleaningPlumbing pipe repair
Jimmy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eddie is so helpful in many ways. Not only is he knowledgeable and great at his job. He gave us great advice without any pressure. He has a kind spirit and is very trustworthy. But best of all, he loves the Lord and has a big heart for others. He is a light and has been a blessing to our family.

Faucet repairPlumbing pipe repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eddie was ahead of schedule for our appointment. He is extremely knowledgeable, efficient, patiently explained things, and is very personable! A true professional.

Faucet repair+ Responsiveness+ Punctuality+ Professionalism
DeniseLocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Premier Plumbing twice, once for a leaky faucet and once for a leak under a sink. Both times the problem was quickly detected and professionally fixed. Their prices are reasonable and their plumbers skilled.

Plumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
VictorLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was told to that my window was between 1400-1600. Jesse came in at 1443. Basically within the first hour he was here to resolve our leaky faucet. He diagnosed the problem and had it fixed by 1454. Excellent and speedy service. If you can, please request Jesse on your future requests, it'll be worth it. Also shout…

Faucet repair+ Responsiveness+ Punctuality+ Quality
Adam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake arrived promptly & worked all day to repair our slab leak as well as reset a toilet & repair a shower valve. I would definitely recommend this company for all of your plumbing needs!

Plumbing leak detectionFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Tianna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jesse was amazing and helped her fix the faucet in the kitchen which was spraying and it only took like ten minutes and the shower took like 5 minutes to fix and now everything is working perfectly! He even told us how to help prevent mold from water damage which was really helpful since we have a six month old…

Faucet installationFaucet repairShower repair+ Responsiveness+ Punctuality+ Quality
Christine11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hands down the BEST company for all of your plumbing needs!!!! :D

Faucet installationGarbage disposal installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Ted1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend this team for any plumbing job. Beau, Eddie, Emily and the entire Premier team are the best in the business. I had the pleasure to have Eddie do the work in my home. Eddie is very professional, knowledgeable and has a great work ethic. They deserve a 10 star rating.

Plumbing leak detectionFaucet repairToilet repair+ Responsiveness+ Punctuality+ Professionalism
EricLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Premier Plumbing is fantastic! We recently purchased a new home and needed a lot of work done. The office/crew coordinated everything flawlessly. Everyone was always on time, clean, and honest/fair. I would highly recommend Premier, and if available, ask for Eddie!!

Faucet installationToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Rachael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent customer service and company! Will be our go to!

Faucet installationGarbage disposal installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Domnick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet repairToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Professionalism

Price

$294-37% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair41$216–$585
Plumbing pipe repair41$353–$1.2k
Water heater installation35$1.2k–$2.4k
Drain cleaning27$227–$542
Faucet repair20$205–$606
Faucet installation17$305–$933
Plumbing leak detection17$124–$633
Garbage disposal installation15$353–$705

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