Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
Premier Plumbing, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Premier Plumbing, LLC

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 130 plumbers · 5.0★ from 468 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premier Plumbing, LLC is better than 98% of plumbers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premier Plumbing, LLC is better than 97% of plumbers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premier Plumbing, LLC is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premier Plumbing, LLC is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premier Plumbing, LLC is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Premier Plumbing, LLC is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Premier Plumbing, LLC for 8 kinds of job.

Premier Plumbing, LLC for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$633
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 114
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Plumbing leak detection”

Timarius1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Emmanuel was good and quick. Diagnosed the issue and showed me and fixed it quickly. Great communication. Highly Recommend Service with this company.

Great pricePlumbing leak detectionFaucet repair
Morgan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Amazing work! amazing experience! Ray came out and worked at my house and fixed all my plumbing issues! my bathroom had all kinds of plumbing issues and he fixed them all and did amazing work!

Paid $400–500Great priceToilet repairPlumbing leak detectionFaucet repair
Don3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I want to give a huge shout-out to Ray Berry for the outstanding service he provided. From start to finish, Ray went above and beyond to make sure everything in my home was fixed properly. His professionalism, attention to detail, and positive attitude made a stressful situation so much easier. Ray didn’t just do a…

Paid $1–100Great priceToilet repairDrain cleaningPlumbing leak detection
Elia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eddie came through to fix a broken water heater on very short notice and went above and beyond to ensure that not only the water heater was taken care of, but that an electrician and roofer came by to ensure the highest quality installation. On top of all of that, Eddie is a consummate professional and great guy to…

Plumbing leak detectionWater heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Darina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service! Chris was a pleasure to deal with: professional, polite and very helpful! Thank you!!!

Plumbing leak detection+ Responsiveness+ Punctuality+ Professionalism
ChadLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eddie our plumber was outstanding in how he identified a shower wall leak source using a camera so we could show the insurance to get claim coverage. He was a great communicator with what he needed from the other contractors during this massive repair so he could finish on time as promised and with a reasonable price. I would not use anyone else!

Plumbing leak detectionToilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jesse was amazing both professionally and personally! Thank you for your business.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Adam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake arrived promptly & worked all day to repair our slab leak as well as reset a toilet & repair a shower valve. I would definitely recommend this company for all of your plumbing needs!

Plumbing leak detectionFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Premier Plumbing on our home a few times. Every interaction with this company and Team has been exceptional! I run a service business myself and to find companies which have the knowledge and the willingness to help and not just do the job and be gone is rare these days. I would highly recommend…

Plumbing leak detection+ Professionalism
Ted1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend this team for any plumbing job. Beau, Eddie, Emily and the entire Premier team are the best in the business. I had the pleasure to have Eddie do the work in my home. Eddie is very professional, knowledgeable and has a great work ethic. They deserve a 10 star rating.

Plumbing leak detectionFaucet repairToilet repair+ Responsiveness+ Punctuality+ Professionalism
Yenerin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jessy is great he went straight ahead to do the work already new the issue and fix it very professional I recommend him 100%

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
TracyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eddie and his team were AMAZING! We had been having an on-again-off again plumbing issue that a very large and well-known plumbing company kept trying to fix. We finally called Premier after seeing so many positive recommendations from our neighbors in Julington Creek and they found and fixed the problem…

Plumbing leak detectionToilet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We always have a wonderful experience with Premier Plumbing when we need plumbing work done in our home. This time, we spoke with Emily first who was extremely helpful, then Eddie arrived as scheduled. Eddie was extremely knowledgeable, thorough and communicated with me through the whole process. Thanks so much!!!

Plumbing leak detection
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional service. Took care of business quickly. Definitely recommend.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism
LucianaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service! Highly recommend

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
AmbientLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super quick and helpful! Cant express how thankful I am for their service!!

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Adam14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The BEST in the business hands down! I’ve had multiple plumbing services handled by Premier since buying my home a few years ago — they’ve gone above & beyond EVERY single time. I recommend them with the upmost confidence 100%.

Plumbing leak detectionGarbage disposal installationWater heater installation+ Responsiveness+ Punctuality+ Quality

Price

$294-37% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair41$216–$585
Plumbing pipe repair41$353–$1.2k
Water heater installation35$1.2k–$2.4k
Drain cleaning27$227–$542
Faucet repair20$205–$606
Faucet installation17$305–$933
Plumbing leak detection17$124–$633
Garbage disposal installation15$353–$705

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