Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts

Experts Reviews · Company report
Premier Plumbing, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Premier Plumbing, LLC

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 130 plumbers · 5.0★ from 468 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premier Plumbing, LLC is better than 98% of plumbers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premier Plumbing, LLC is better than 97% of plumbers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premier Plumbing, LLC is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premier Plumbing, LLC is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premier Plumbing, LLC is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Premier Plumbing, LLC is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Premier Plumbing, LLC for 8 kinds of job.

Premier Plumbing, LLC for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$271–$980
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#55 / 102
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Plumbing leak repair”

Donna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Came quickly to fix our issue. Couldn't recommend them enough. Everyone was so professional. Very happy with the service.

Paid $200–400Great pricePlumbing pipe repairPlumbing leak repair
Clarence3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The Plumber Jake was very professional kind and did a wonderful job keep up the good work

Faucet repairPlumbing leak repair
Anthony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jake did an excellent job in a timely manner and was super nice the entire time he was here. Also answered any of the questions I had.

Plumbing leak repair
Rachel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Emmanuel was excellent from start to finish. He called ahead of time before arriving to make sure the timing worked, which I really appreciated. Once he arrived, he thoroughly explained what needed to be done to repair the leak and clearly walked me through the process. He shut off the water, prepared his workspace…

Paid $300–400Reasonable pricePlumbing leak repair
Kristin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Premier Plumbing has helped us on multiple occasions and projects (installing tankless water heater, repairing leak inside of wall, installing spigot). Every time, they answer right away and are able to respond quickly. Their plumbers are respectful, professional, and do great work. Highly recommend!

Reasonable priceWater heater installationFaucet installationPlumbing leak repair
Hector4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eddie with Premier Plumbing came to the home on an emergency to resolve a water leak. While taking care of the initial problem he actually identified an additional underground leak and didn’t hesitate to resolve that as well. While he could have easily told me that it was already 7pm on Friday, he clearly…

Plumbing leak repairOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism
DeniseLocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Premier Plumbing twice, once for a leaky faucet and once for a leak under a sink. Both times the problem was quickly detected and professionally fixed. Their prices are reasonable and their plumbers skilled.

Plumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
LutherLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake was amazing. Did everything at a really fair cost and tried to save me money every way possible! Found the issue in 10 minutes flat and resolved everything in under 4 hours for a massive leak. Incredibly patient and answered all my questions as well as being very knowledgeable. 10/10!

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
ChadLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eddie our plumber was outstanding in how he identified a shower wall leak source using a camera so we could show the insurance to get claim coverage. He was a great communicator with what he needed from the other contractors during this massive repair so he could finish on time as promised and with a reasonable price. I would not use anyone else!

Plumbing leak detectionToilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Dave5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can not say enough good things about the folks at Premier Plumbing. We just had to have our house repiped. They came out right away when we found our slab leak, got the work scheduled quickly and got the job done. The guys that showed up to do the work were excellent. I wish everyone that worked on my house was like them.

Plumbing leak repairPlumbing pipe repairService not listed+ Responsiveness+ Punctuality+ Quality
Jackie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

🌟🌟🌟🌟🌟 10 Star review! I called Beau when I had a water leak because he was recommended to me, and I am grateful I did. He sent EDDIE! His Best plumber, to do all the work I needed. Premier & Professional service was provided by Eddie. He is very professional & knowledgeable. He took the time to explain things…

Faucet installationGarbage disposal installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality

Price

$294-37% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair41$216–$585
Plumbing pipe repair41$353–$1.2k
Water heater installation35$1.2k–$2.4k
Drain cleaning27$227–$542
Faucet repair20$205–$606
Faucet installation17$305–$933
Plumbing leak detection17$124–$633
Garbage disposal installation15$353–$705

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