Experts Reviews · Company report
Premier Plumbing, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Premier Plumbing, LLC

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 130 plumbers · 5.0★ from 468 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premier Plumbing, LLC is better than 98% of plumbers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premier Plumbing, LLC is better than 97% of plumbers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premier Plumbing, LLC is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premier Plumbing, LLC is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premier Plumbing, LLC is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Premier Plumbing, LLC is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Premier Plumbing, LLC for 8 kinds of job.

Premier Plumbing, LLC for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 119
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “Plumbing pipe repair” · showing 20

Donna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Came quickly to fix our issue. Couldn't recommend them enough. Everyone was so professional. Very happy with the service.

Paid $200–400Great pricePlumbing pipe repairPlumbing leak repair
Tammy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They are incredible always on time and do a great job. Jake is very knowledgeable and nice to work with. Really everyone is at Premier Plumbing

Reasonable pricePlumbing pipe repairToilet installation
Ray11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Emmanuel and Brady did great work and were very professional.

Paid $1,000+Reasonable pricePlumbing pipe repair
Toni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I tried to DIY my new sink fixture not realizing the work it involved. I got my sink tore apart and put the new fixture on only to find myself needing a professional to fix my DIY mess. I called Danny at Premier Plumbing and he came that same day and even though he ended up replacing all of my sink plumbing, he was…

Paid $100–200Great pricePlumbing pipe repairFaucet installation
john1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Daniel Sanchez did a fantastic job with my plumbing , was also very polite and friendly

Reasonable priceGarbage disposal installationPlumbing pipe repair
CherylLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They sent out Ray Perry, he is very meticulous, he left everything spotless and clean, and that was the first time when he’s installed our garbage disposal he came and fixed our drains in the bathroom, then he came back and fixed the shower bathtub. He is a gentleman. He is so good. Left everything clean and did a…

Great priceGarbage disposal installationDrain cleaningPlumbing pipe repair
Elia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eddie came through to fix a broken water heater on very short notice and went above and beyond to ensure that not only the water heater was taken care of, but that an electrician and roofer came by to ensure the highest quality installation. On top of all of that, Eddie is a consummate professional and great guy to…

Plumbing leak detectionWater heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jimmy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eddie is so helpful in many ways. Not only is he knowledgeable and great at his job. He gave us great advice without any pressure. He has a kind spirit and is very trustworthy. But best of all, he loves the Lord and has a big heart for others. He is a light and has been a blessing to our family.

Faucet repairPlumbing pipe repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Hector4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eddie with Premier Plumbing came to the home on an emergency to resolve a water leak. While taking care of the initial problem he actually identified an additional underground leak and didn’t hesitate to resolve that as well. While he could have easily told me that it was already 7pm on Friday, he clearly…

Plumbing leak repairOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Premier Plumbing. We had a major plumbing emergency late this afternoon. Eddie arrived and fixed the problem quickly. He was incredibly kind and professional. The rates were reasonable and the work excellent. This is my fourth time, I believe, that I have used Premier. They always exceed expectations.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Wendy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent excellent customer service. Extremely professional, reasonable showed up on time and very pleasant. They need more than 5 stars!!!

Plumbing pipe repair+ Responsiveness+ Professionalism
Malcolm8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake did an amazing job, any repairs needed make sure you ask for him! Excellent work!

Plumbing pipe repairWater heater repair+ Responsiveness+ Punctuality+ Quality
savanahLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was a bit dissatisfied at first due to a scheduling mixup. However, the next day Josh arrived on time and with great energy. I needed to have the faucet in my shower fixed but he earned my trust by doing great work and not pressuring me. He gave me options I didn’t know I had so that I could research & make…

Faucet installationGarbage disposal installationToilet installation+ Responsiveness+ Punctuality+ Quality
Christopher4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jesse came out to replace my toilet on a Thursday afternoon. He was on time, friendly and professional. He was sure to answer any questions I had and was polite throughout the process. I appreciate you Jesse! On April 24th, Jake came out for sink backup issues and was also super nice and answered any questions. Thank you Jake!

Plumbing pipe repairToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
ChadLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eddie our plumber was outstanding in how he identified a shower wall leak source using a camera so we could show the insurance to get claim coverage. He was a great communicator with what he needed from the other contractors during this massive repair so he could finish on time as promised and with a reasonable price. I would not use anyone else!

Plumbing leak detectionToilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
SteveLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Overall great quality work, very professional, great communication, and fair price. Jake reached out ahead of his arrival and provided high quality service. He was patient when I ask questions so we could figure out the best solution for the leak in the wall. A great plumbing service and experience from beginning to…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Valerie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I could not be happier with Premier Plumbing and specifically Eddie! Bought my house about 7 years ago and come to find out after the fact that many things were a DIY job including the water heater and water softener. These were plumbed incorrectly that caused the water softener to fail and dump the brine into my…

Water heater installationPlumbing pipe repair+ Punctuality+ Quality+ Professionalism
AngelaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Premier Plumbing for any of your plumbing needs. They arrived within 30 minutes of my call for an emergency situation. Eddie was professional, and kind. He finished the job quickly. Their charges were reasonable and the work completed was excellent. they are a family run business and very…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jesse was amazing both professionally and personally! Thank you for your business.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Adam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake arrived promptly & worked all day to repair our slab leak as well as reset a toilet & repair a shower valve. I would definitely recommend this company for all of your plumbing needs!

Plumbing leak detectionFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Show more plumbing pipe repair reviews (21 more) →

Price

$294-37% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair41$216–$585
Plumbing pipe repair41$353–$1.2k
Water heater installation35$1.2k–$2.4k
Drain cleaning27$227–$542
Faucet repair20$205–$606
Faucet installation17$305–$933
Plumbing leak detection17$124–$633
Garbage disposal installation15$353–$705

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