Experts Reviews · Company report
Premier Plumbing, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Premier Plumbing, LLC

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 130 plumbers · 5.0★ from 468 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premier Plumbing, LLC is better than 98% of plumbers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premier Plumbing, LLC is better than 97% of plumbers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premier Plumbing, LLC is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premier Plumbing, LLC is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premier Plumbing, LLC is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Premier Plumbing, LLC is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Premier Plumbing, LLC for 8 kinds of job.

Premier Plumbing, LLC for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 119
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “Plumbing pipe repair”

Donna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Came quickly to fix our issue. Couldn't recommend them enough. Everyone was so professional. Very happy with the service.

Paid $200–400Great pricePlumbing pipe repairPlumbing leak repair
Tammy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They are incredible always on time and do a great job. Jake is very knowledgeable and nice to work with. Really everyone is at Premier Plumbing

Reasonable pricePlumbing pipe repairToilet installation
Ray11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Emmanuel and Brady did great work and were very professional.

Paid $1,000+Reasonable pricePlumbing pipe repair
Toni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I tried to DIY my new sink fixture not realizing the work it involved. I got my sink tore apart and put the new fixture on only to find myself needing a professional to fix my DIY mess. I called Danny at Premier Plumbing and he came that same day and even though he ended up replacing all of my sink plumbing, he was…

Paid $100–200Great pricePlumbing pipe repairFaucet installation
john1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Daniel Sanchez did a fantastic job with my plumbing , was also very polite and friendly

Reasonable priceGarbage disposal installationPlumbing pipe repair
CherylLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They sent out Ray Perry, he is very meticulous, he left everything spotless and clean, and that was the first time when he’s installed our garbage disposal he came and fixed our drains in the bathroom, then he came back and fixed the shower bathtub. He is a gentleman. He is so good. Left everything clean and did a…

Great priceGarbage disposal installationDrain cleaningPlumbing pipe repair
Elia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eddie came through to fix a broken water heater on very short notice and went above and beyond to ensure that not only the water heater was taken care of, but that an electrician and roofer came by to ensure the highest quality installation. On top of all of that, Eddie is a consummate professional and great guy to…

Plumbing leak detectionWater heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jimmy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eddie is so helpful in many ways. Not only is he knowledgeable and great at his job. He gave us great advice without any pressure. He has a kind spirit and is very trustworthy. But best of all, he loves the Lord and has a big heart for others. He is a light and has been a blessing to our family.

Faucet repairPlumbing pipe repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Hector4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eddie with Premier Plumbing came to the home on an emergency to resolve a water leak. While taking care of the initial problem he actually identified an additional underground leak and didn’t hesitate to resolve that as well. While he could have easily told me that it was already 7pm on Friday, he clearly…

Plumbing leak repairOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Premier Plumbing. We had a major plumbing emergency late this afternoon. Eddie arrived and fixed the problem quickly. He was incredibly kind and professional. The rates were reasonable and the work excellent. This is my fourth time, I believe, that I have used Premier. They always exceed expectations.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Wendy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent excellent customer service. Extremely professional, reasonable showed up on time and very pleasant. They need more than 5 stars!!!

Plumbing pipe repair+ Responsiveness+ Professionalism
Malcolm8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake did an amazing job, any repairs needed make sure you ask for him! Excellent work!

Plumbing pipe repairWater heater repair+ Responsiveness+ Punctuality+ Quality
savanahLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was a bit dissatisfied at first due to a scheduling mixup. However, the next day Josh arrived on time and with great energy. I needed to have the faucet in my shower fixed but he earned my trust by doing great work and not pressuring me. He gave me options I didn’t know I had so that I could research & make…

Faucet installationGarbage disposal installationToilet installation+ Responsiveness+ Punctuality+ Quality
Christopher4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jesse came out to replace my toilet on a Thursday afternoon. He was on time, friendly and professional. He was sure to answer any questions I had and was polite throughout the process. I appreciate you Jesse! On April 24th, Jake came out for sink backup issues and was also super nice and answered any questions. Thank you Jake!

Plumbing pipe repairToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
ChadLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eddie our plumber was outstanding in how he identified a shower wall leak source using a camera so we could show the insurance to get claim coverage. He was a great communicator with what he needed from the other contractors during this massive repair so he could finish on time as promised and with a reasonable price. I would not use anyone else!

Plumbing leak detectionToilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
SteveLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Overall great quality work, very professional, great communication, and fair price. Jake reached out ahead of his arrival and provided high quality service. He was patient when I ask questions so we could figure out the best solution for the leak in the wall. A great plumbing service and experience from beginning to…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Valerie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I could not be happier with Premier Plumbing and specifically Eddie! Bought my house about 7 years ago and come to find out after the fact that many things were a DIY job including the water heater and water softener. These were plumbed incorrectly that caused the water softener to fail and dump the brine into my…

Water heater installationPlumbing pipe repair+ Punctuality+ Quality+ Professionalism
AngelaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Premier Plumbing for any of your plumbing needs. They arrived within 30 minutes of my call for an emergency situation. Eddie was professional, and kind. He finished the job quickly. Their charges were reasonable and the work completed was excellent. they are a family run business and very…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jesse was amazing both professionally and personally! Thank you for your business.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Adam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake arrived promptly & worked all day to repair our slab leak as well as reset a toilet & repair a shower valve. I would definitely recommend this company for all of your plumbing needs!

Plumbing leak detectionFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
jacob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Beau responded immediately, and within minutes had Eddie on his way shortly there after. Eddie was professional, knowledgable, and fixed our washer valves/leaking pipe in no time at all. We will be using Premier Plumbing for all of our future needs!

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Christine11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hands down the BEST company for all of your plumbing needs!!!! :D

Faucet installationGarbage disposal installationFaucet repair+ Responsiveness+ Punctuality+ Quality
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Premier Plumbing was great and work was done ASAP. Eddie called and scheduled appt and got there and work was done within a hour. Eddie Replaced old valves with new style valves with shock resistors. Thanks so much

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Dave5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can not say enough good things about the folks at Premier Plumbing. We just had to have our house repiped. They came out right away when we found our slab leak, got the work scheduled quickly and got the job done. The guys that showed up to do the work were excellent. I wish everyone that worked on my house was like them.

Plumbing leak repairPlumbing pipe repairService not listed+ Responsiveness+ Punctuality+ Quality
Sean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jesse came today to help with a draining issue, was very professional and was able to get the job done in no time at all.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
TracyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eddie and his team were AMAZING! We had been having an on-again-off again plumbing issue that a very large and well-known plumbing company kept trying to fix. We finally called Premier after seeing so many positive recommendations from our neighbors in Julington Creek and they found and fixed the problem…

Plumbing leak detectionToilet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jeremy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I live out of town and my older home in St Augustine needed a complete re-plumb due to ongoing issues with the original copper piping. After a couple of different quotes from competitors I was referred to Premier by a friend. Beau and the team were super responsive, honest and realistic about the project and…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
EricLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Premier Plumbing is fantastic! We recently purchased a new home and needed a lot of work done. The office/crew coordinated everything flawlessly. Everyone was always on time, clean, and honest/fair. I would highly recommend Premier, and if available, ask for Eddie!!

Faucet installationToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Tara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This Company was amazing from the call to setting up the service right to the end. I appreciate the respectful and knowledgeable staff. Our Technician Eddie was on time and did a great job fixing the plumbing issues we had. I only trust Premier Plumbing with my past and future plumbing needs they are the best and they do it right every time.

Plumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
SashaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely love these guys, they get on the job and they don’t stop until it’s done. Plus it doesn’t take them long at all, these guys are the REAL DEAL! Premier Plumbing👍🏽 big thumbs up!

Plumbing pipe repair+ Quality
R8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Beau, Eddie, Emily and the entire Premier team sets the bar high in the trade arena here! They solved my needs quickly and at a high level of excellence. I even got some good laughs out of it. HIGHLY recommended!

Faucet installationGarbage disposal installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jacque10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always, when I've called for help, this company has responded and been able to come to my house with in a day! Peace of mind knowing you have someone you can rely on!

Plumbing pipe repairToilet repair+ Responsiveness+ Professionalism
Justin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The plumber I had was Jessie he was amazing and timely very efficient. He handled the situation with ease and stayed for a sat operational test I will definitely be a forever customer because of this experience.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional service. Took care of business quickly. Definitely recommend.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism
MichelleLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very responsive, handled my issue timely and professionally. Would use again for future needs.

Plumbing pipe repair+ Responsiveness+ Quality+ Professionalism
Rachael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent customer service and company! Will be our go to!

Faucet installationGarbage disposal installationFaucet repair+ Responsiveness+ Punctuality+ Quality
BLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jesse diagnosed my plumbing problem quickly. Discussed task and cost of service and was done in a few hours. An honest and up front company is hard to find these days.

Plumbing pipe repair+ Punctuality+ Quality+ Professionalism
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Premier Plumbing did a fantastic job repairing and replacing our old water heater, older pipes, faucets, and toilets. They were on time, professional, personable, and explained exactly what they were going to do, how they were going to do it and established clear communication as to expected timeframe etc. I highly…

Faucet installationToilet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
AmbientLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super quick and helpful! Cant express how thankful I am for their service!!

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Adam14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The BEST in the business hands down! I’ve had multiple plumbing services handled by Premier since buying my home a few years ago — they’ve gone above & beyond EVERY single time. I recommend them with the upmost confidence 100%.

Plumbing leak detectionGarbage disposal installationWater heater installation+ Responsiveness+ Punctuality+ Quality
TrishLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are awesome! They are available 24/7 and have very reasonable prices! Very professional and polite. They are dependable and there when they say they will be there. Will definitely use them again!

Plumbing pipe repair+ Professionalism

Price

$294-37% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair41$216–$585
Plumbing pipe repair41$353–$1.2k
Water heater installation35$1.2k–$2.4k
Drain cleaning27$227–$542
Faucet repair20$205–$606
Faucet installation17$305–$933
Plumbing leak detection17$124–$633
Garbage disposal installation15$353–$705

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