How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREPremier Plumbing, LLC
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 130 plumbers · 5.0★ from 468 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Premier Plumbing, LLC for 8 kinds of job.
Premier Plumbing, LLC for toilet repair
Clear ✕All 41 Google reviews tagged “Toilet repair” · showing 20
Emmanuel
My entire experience with Premier Plumbing was five-star! Robert was wonderful—punctual, professional, and a pleasure to work with. I highly recommend Premier Plumbing!
Emmanuel was extremely polite and solved our issue rapidly and professionally. He cleaned up his work area, answered all our question and had excellent customer service. Highly recommend this service.
Emmanuel fixed the problem as well as explained why the issue was happening. He was very professional and answered all my questions.
It was easy to schedule an appointment with them, and Jake was friendly and explained everything to me as he was doing the work. I would recommend this company
The service was very nice. They called quickly to schedule the appointment. The technician Emmanuel was really nice and quickly fixed the problem, communicating the whole way through.
Had a freak incident right here on a friday night. The line to my toilet came off sending water flooding my entire second floor. I was afraid that I would be stuck without water for the weekend. But Premier Plumbing, Landon, came out and got it taken care of in a jiff.
Service, Price, and Ray Perry the technician were A+, would highly recommend calling for any plumbing needs.
We have been using Premier Plumbing LLC as our primary vendor for some time now and couldn't be happier with the service. In property management, communication and reliability are everything—Premier delivers on both. Their technicians are professional, their billing is transparent (no surprises!), and they are…
Had a great experience with Ray Perry and Emmanuel Quintero. They were efficient, cleaned up site well, and were extremely detail oriented. Their customer service couldn’t be better and I wouldn’t hesitate to use them again. I recommend them enthusiastically! Update (3/3/26)... They couldn't seem to get the part…
I am a renter and Jake came out to fix my sink which was causing an issue which backed up my toilet and he not only repaired my sink and my toilet but did such a great and wonderful job. Thank you so much Jake for explaining everything taking your time cleaning up your mess and having great customer service five stars all the way to Jake
Ray was exceptional!! Fixed my toilet and added new shower head plus handle. Perfect service all around. Highly recommend Ray and Premier Plumbing.
Jake arrived early and was very professional. He fixed our problem quickly and was very knowledgeable. I would highly recommend Jake and Premier Plumbing.
We had a great experience with Premier Plumbing! The girl answering the phones:making appointments was so personable and nice! She was able to get an appointment booked for us in less than 24 hours. Then Ray Perry was our technician. I got a heads up text when he was on the way, along with a tracking link. He…
Ray Perry (as well as the others from Premier Plumbing that have helped us) was amazing. He is so kind and personable and professional. He was on time and incredibly quick with his work. He explained all of the work he did as well as possible reasons for the issues and ways to keep and eye on things for the future.…
Amazing work! amazing experience! Ray came out and worked at my house and fixed all my plumbing issues! my bathroom had all kinds of plumbing issues and he fixed them all and did amazing work!
Ray Perry came out to do some work at my home and can I say he was the most professional and polite man I have even met in his line of work! If you need any plumbing done definitely go with Premier Plumbing and ask for Ray! 10/10
The technician Daniel Sanchez was very professional and very knowledgeable. He got our toilets up and running in a few minutes.
Danial Sanchez came to my house and did such an amazing job. He was clear on all the answers to my questions and very friendly.
Jake came out to check on a slow draining toilet. Turns out there was 5 foot long root system in the pipe below. He removed it and made sure the rest of the toilet was functioning properly. He was very professional and courteous. Thanks Jake!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 41 | $216–$585 |
| Plumbing pipe repair | 41 | $353–$1.2k |
| Water heater installation | 35 | $1.2k–$2.4k |
| Drain cleaning | 27 | $227–$542 |
| Faucet repair | 20 | $205–$606 |
| Faucet installation | 17 | $305–$933 |
| Plumbing leak detection | 17 | $124–$633 |
| Garbage disposal installation | 15 | $353–$705 |
