Experts Reviews · Company report
Premier Plumbing, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Premier Plumbing, LLC

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 130 plumbers · 5.0★ from 468 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premier Plumbing, LLC is better than 98% of plumbers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premier Plumbing, LLC is better than 97% of plumbers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premier Plumbing, LLC is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premier Plumbing, LLC is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premier Plumbing, LLC is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Premier Plumbing, LLC is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Premier Plumbing, LLC for 8 kinds of job.

Premier Plumbing, LLC for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 116
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “Water heater installation” · showing 20

Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Emmanuel and Troy were great today. Our heater broke last night and they showed at 8am to fix. Premier and Beau dempsey and his crew are great!

Water heater installation
Bernard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Jake and Brody came to our house to remove an old water heater from my attic and replace our primary water heater with a larger model. The scuttle hole to the attic was just large enough to lower the old heater. The guys did an awesome job removing the heater and completed the job quickly and safely. They capped off…

Paid $2,000+Reasonable priceWater heater installation
StaceyLocal Guide · 237 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Thank you to the team at Premier Plumbing! I needed a new water heater to appease my new home buyer, and they shifted schedules to get this quickly installed within the tight home selling timeline. Thank you so much!!

Great priceWater heater installation
Bill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

A very knowledgeable and caring professional person. Was able to answer all questions that I asked and to communicate either His home office to get us quick answers on the job we decided to explore.

Paid $100–200Not sureWater heater installation
KBLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very happy with the installation of our new hybrid hot water heater from Premier Plumbing of Jacksonville. Installers, Brendan, and Brody were very professional and polite. I appreciated their willingness to answer my questions and their thoroughness in completing the job in a timely manner. This is the third time…

Reasonable priceWater heater installation
JohnLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

David was extremely helpful and professional. I appreciate how fast Premier got him dispatched to my house when my water heater went out.

Reasonable priceWater heater installation
Lynn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

David is efficient, friendly and extremely knowledgeable! We have used Premier for the last 5 years without hesitation. Wouldn’t think to call anyone else…Premier Pluming is the way to go!

Water heater installationGarbage disposal installationDrain cleaning
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We have been using Premier Plumbing LLC as our primary vendor for some time now and couldn't be happier with the service. In property management, communication and reliability are everything—Premier delivers on both. Their technicians are professional, their billing is transparent (no surprises!), and they are…

Reasonable priceToilet repairWater heater installationDrain cleaning
FredLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★

Had a great experience with Ray Perry and Emmanuel Quintero. They were efficient, cleaned up site well, and were extremely detail oriented. Their customer service couldn’t be better and I wouldn’t hesitate to use them again. I recommend them enthusiastically! Update (3/3/26)... They couldn't seem to get the part…

Paid $1,000+Reasonable priceToilet repairWater heater installationShower repair
Louis12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very pleased with the service to replace my hot water heater. Ray is an excellent technician and representative for Premier Plumbing.

Paid $1,000+Reasonable priceWater heater installation
Natalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Hired Premier Plumbing again this week … another great experience to replace our old Hot Water tank and repair a cartridge in shower knob. Ray was excellent, on time, polite, knowledgeable and left everything better than before. Thank you Premier Plumbing!

Customer photo from Natalie's reviewCustomer photo from Natalie's review
Water heater installationShower repair
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jake, David and Emmanuel were great installers. Beau was great to work with on unit selection and pricing.

Reasonable priceWater heater installation
KeystoneLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Ray is a extremely great tech. We spoke about the scope of the work before he started. He was very clean and efficient. I'm very pleased of his work and the service. Thank you

Paid $1,000+Great priceWater heater installation
JeanLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very knowledgeable and trustworthy. Technician Daniel Sanchez came over and did some repairs in my house and also installed a water heater for us. Fast and clean work. Highly recommend their services.

Reasonable priceWater heater installation
anthony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My man. Daniel Sanchez did a awesome job this is the company to call real talk

Water heater installation
CamyLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can’t say enough good things about Premier Plumbing. I reached out this morning and spoke with Corey, he didn’t waste any time and immediately got me in touch with Cindy, who was so kind and helpful. She went above and beyond to get everything taken care of and had someone out to us the same day. The…

Reasonable priceWater heater installation
Kristin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Premier Plumbing has helped us on multiple occasions and projects (installing tankless water heater, repairing leak inside of wall, installing spigot). Every time, they answer right away and are able to respond quickly. Their plumbers are respectful, professional, and do great work. Highly recommend!

Reasonable priceWater heater installationFaucet installationPlumbing leak repair
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

As a REALTOR, I have worked with many trades people and companies. Premier Plumbing, by far, stands out among them all. I needed a new toilet and water heater for my mother’s home. Maria in the office was professional, courteous, and informative with the scheduling and pricing information. David Nelson and Zach, my…

Water heater installationToilet installation
Joseph13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

David and Zack were GREAT. They treated us like family while being highly professional. The job was done fast and right. And you can believe in this review.

Great priceWater heater installation
BillLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eddie and Emmanuel came out and did an amazing job on our renovation. Very professional and even hauled off our old water heater and toilets. Thanks guys!! Highly recommend

Water heater installationToilet repair+ Responsiveness+ Quality+ Professionalism

Show more water heater installation reviews (15 more) →

Price

$294-37% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair41$216–$585
Plumbing pipe repair41$353–$1.2k
Water heater installation35$1.2k–$2.4k
Drain cleaning27$227–$542
Faucet repair20$205–$606
Faucet installation17$305–$933
Plumbing leak detection17$124–$633
Garbage disposal installation15$353–$705

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