POOL & SPA SERVICES · ATLANTA, GA
Premier Pools & Spas logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%70+24.5Reliability 15%52+7.8Craft & service 20%56+11.2Value 10%89+8.9Momentum 8%66+5.3Track record 7%52+3.6Accountability 5%36+1.8Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE

Premier Pools & Spas

Better than 73% of pool & spa services · #6 of 22

4.9★118 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yrs (avg 2.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Premier Pools & Spas for cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Cleaning”

★★★★★ K. · 3 months ago

I cannot say enough good about these guys. From consultation to final product, this is an A+ plus plus plus company. The people, the service, the construction, everything was amazing! Ours was a custom build from beginning to end, and it could not have gone more smoothly. They show up when they say they’re going…

Great priceGeneral constructionInground pool installationCleaning
★★★★★ Mazie · 4 years ago

What a excellent job. The staff is very professional and nice. The project manager Richard is very professional, understanding and take the time and explain everything to you. Preston is a excellent salesperson. The owner Bob comes out and Make sure everything is going well. I. am totally satisfied. Job well…

Above ground pool installationCleaningGeneral construction+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Premier, grey = pool & spa services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q4: 4.90★ (10 reviews)2024-Q1: 5.00★ (7 reviews)2024-Q2: 5.00★ (3 reviews)2024-Q3: 5.00★ (5 reviews)2024-Q4: 5.00★ (3 reviews)2025-Q1: 5.00★ (7 reviews)2025-Q2: 4.89★ (9 reviews)2025-Q3: 4.33★ (9 reviews)2025-Q4: 5.00★ (8 reviews)2026-Q1: 5.00★ (15 reviews)2026-Q2: 5.00★ (6 reviews)2026-Q3: 5.00★ (8 reviews)2023-Q42024-Q42025-Q42026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%70+24.5Reliability 15%52+7.8Craft & service 20%56+11.2Value 10%89+8.9Momentum 8%66+5.3Track record 7%52+3.6Accountability 5%36+1.8Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
70
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
52
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
56
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
89
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
66
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
52
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
36

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+14 / −0
Professionalism
+16 / −0
Responsiveness
+11 / −0
Punctuality
+8 / −0
Value
+11 / −0

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