Experts Reviews · Company report
Premier Pools & Spas logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%70+24.5Reliability 15%52+7.8Craft & service 20%56+11.2Value 10%89+8.9Momentum 8%66+5.3Track record 7%52+3.6Accountability 5%36+1.8Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE

Premier Pools & Spas

Atlanta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 22 pool & spa services · 4.9★ from 118 Google reviews

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Report card

Percentile vs other pool & spa services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Premier Pools & Spas is better than 70% of pool & spa services.B
70
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Premier Pools & Spas is better than 52% of pool & spa services.C
52
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Premier Pools & Spas is better than 56% of pool & spa services.C
56
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Premier Pools & Spas is better than 89% of pool & spa services.A
89
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Premier Pools & Spas is better than 66% of pool & spa services.B
66
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Premier Pools & Spas is better than 52% of pool & spa services.C
52
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Premier Pools & Spas is better than 36% of pool & spa services.D
36

Reviews for your job

Customers hired Premier Pools & Spas for 8 kinds of job.

Premier Pools & Spas for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 3 Google reviews tagged “General repairs & maintenance”

★★★★★ Joe · a year ago

The folks at Premier Pools & Spas were extremely professional and were consistently attentive to all of the details involved in our pool project. They refinished and repaired our older pool to a stunning new look that we absolutely love. And, they installed lighting and automation features that continue to wow us.…

RemodelingDesignGeneral repairs & maintenance
★★★★★ Mazie · 4 years ago

What a excellent job. The staff is very professional and nice. The project manager Richard is very professional, understanding and take the time and explain everything to you. Preston is a excellent salesperson. The owner Bob comes out and Make sure everything is going well. I. am totally satisfied. Job well…

Above ground pool installationCleaningGeneral construction+ Responsiveness+ Punctuality+ Quality
★★★★★ Jyles · 4 years ago

I am really pleased with the customer service and pleasantness that they have portrayed throughout this entire process. They are very helpful and thorough with the process. My wife and I are elated with this company! If you have a pool and need maintenance and or helpful tips this is most definitely the company for…

General repairs & maintenance+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Inground pool installation31—
Design15—
General construction10—
General repairs & maintenance3—
Custom Swimming pool design3—
Spa & hot tub installation3—
Cleaning2—
Remodeling2—

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