Analyzing 8,150,4798.2M ReviewsFor 23,05223.1K Experts

Experts Reviews · Company report
Premier Pools & Spas | Vacaville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%68+16.5Value 14%51+7.2Replies to reviews 7%76+5.4Craft & service penalty96−0.4Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Premier Pools & Spas | Vacaville

Sacramento, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 33 swimming pool installation services · 4.8★ from 66 Google reviews

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Report card

Percentile vs other swimming pool installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premier Pools & Spas | Vacaville is better than 81% of swimming pool installation services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premier Pools & Spas | Vacaville is better than 68% of swimming pool installation services.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premier Pools & Spas | Vacaville is better than 96% of swimming pool installation services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premier Pools & Spas | Vacaville is better than 51% of swimming pool installation services.C
51
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premier Pools & Spas | Vacaville is better than 100% of swimming pool installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Premier Pools & Spas | Vacaville is better than 76% of swimming pool installation services.B
76

Reviews for your job

Customers hired Premier Pools & Spas | Vacaville for 6 kinds of job.

Premier Pools & Spas | Vacaville for general construction

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 57/100.How Job match is calculatedBuilt only from reviews Google tagged “General construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 6 Google reviews tagged “General construction”

Danny8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

⭐⭐⭐⭐⭐ We had an amazing experience with Premier Pools & Spas in Vacaville! They transformed our backyard into a beautiful space our family will enjoy for years to come. A special thank-you to Manny Salinas, who went above and beyond throughout the entire process. He was professional, caring, and always available to…

Great priceGeneral constructionInground pool installationDesign
Melina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thank you, Premier Pools & Spas Vacaville for making our dream become a reality. Overall the experience has been great. There were a few hiccups communication wise however, all in all the issues were resolved. We are SO happy with the end result and truly feel like we’re a part of the Premier Family now. We have…

Reasonable priceGeneral constructionInground pool installationDesign
James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★

We had a pool designed and installed by Premier about 4 years ago. Now that sometime has gone. I am going to share my experience. The design process was great. They came up great ideas to meet our wants with our small area. The install Process was something different. If you willing to have a contractor come and go…

OverpricedGeneral constructionInground pool installationDesign
ymonahan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We are super happy with our new pool and the work of Premier Pools, their builders, and our designer Cassidy. We went with a free form, saltwater pool, and raised hot tub with a spillway. We added extra jets (best thing we did) and added extra lights, 3 in the pool and 1 in the hot tub. Everything with the pool has…

General constructionDesign+ Responsiveness+ Quality+ Professionalism
Goozers5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a brilliant experience with Premier Pools Vacaville. From start to finish, Cassidy and her team were responsive, professional and timely. My pool is beautiful and I truly had a smooth build. It went exactly as described and I am so grateful!

General constructionDesign+ Responsiveness+ Punctuality+ Quality
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Great priceGeneral construction

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 50%Overpriced 13%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Inground pool installation16—
Design11—
Custom Swimming pool design11—
General construction6—
Spa & hot tub installation6—
General repairs & maintenance6—

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