Analyzing 8,150,4798.2M ReviewsFor 23,05223.1K Experts

Experts Reviews · Company report
Premier Pools & Spas | Vacaville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%68+16.5Value 14%51+7.2Replies to reviews 7%76+5.4Craft & service penalty96−0.4Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Premier Pools & Spas | Vacaville

Sacramento, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 33 swimming pool installation services · 4.8★ from 66 Google reviews

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Report card

Percentile vs other swimming pool installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premier Pools & Spas | Vacaville is better than 81% of swimming pool installation services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premier Pools & Spas | Vacaville is better than 68% of swimming pool installation services.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premier Pools & Spas | Vacaville is better than 96% of swimming pool installation services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premier Pools & Spas | Vacaville is better than 51% of swimming pool installation services.C
51
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premier Pools & Spas | Vacaville is better than 100% of swimming pool installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Premier Pools & Spas | Vacaville is better than 76% of swimming pool installation services.B
76

Reviews for your job

Customers hired Premier Pools & Spas | Vacaville for 6 kinds of job.

Premier Pools & Spas | Vacaville for spa & hot tub installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Spa & hot tub installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 6 Google reviews tagged “Spa & hot tub installation”

Danny8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

⭐⭐⭐⭐⭐ We had an amazing experience with Premier Pools & Spas in Vacaville! They transformed our backyard into a beautiful space our family will enjoy for years to come. A special thank-you to Manny Salinas, who went above and beyond throughout the entire process. He was professional, caring, and always available to…

Great priceGeneral constructionInground pool installationDesign
Fear7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We can't say enough good things about Premier Pools in Vacaville. From the day we started the dig in March to swimming by June, this team kept the project on time and delivered exactly what they promised. Huge shoutout to Dawn, whose attention to detail and flawless project management kept everything running…

Customer photo from Fear's review
Reasonable priceInground pool installationSpa & hot tub installationCustom Swimming pool design
James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★

We had a pool designed and installed by Premier about 4 years ago. Now that sometime has gone. I am going to share my experience. The design process was great. They came up great ideas to meet our wants with our small area. The install Process was something different. If you willing to have a contractor come and go…

OverpricedGeneral constructionInground pool installationDesign
Court4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jonathan and the Premier Pool team is great! Even about a year after install I have ran into small things that are not necessarily in his scope but he’s my go to and never has a problem helping out with a solution! That is top notch service!

Not sureInground pool installationSpa & hot tub installationGeneral repairs & maintenance
Kathryn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have a brand new house and wanted to put a pool in. We heard that Premier was extremely good. We talked to other companies but then we met Jon Salvini at Premier Pools. He designed our pool, had excellent innovative ideas, and brought our dream pool to life. From the design process to the digging of the pool, to…

Reasonable priceInground pool installationDesignSpa & hot tub installation
R15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing Experience From design to the finished product Jon made sure my project came out perfect. He helped me through the material selection ensuring what I envisioned came to life. Jon’s customer service was unmatched. My family loves our new pool, this was a great investment.

Reasonable priceInground pool installationSpa & hot tub installationGeneral repairs & maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 50%Overpriced 13%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Inground pool installation16—
Design11—
Custom Swimming pool design11—
General construction6—
Spa & hot tub installation6—
General repairs & maintenance6—

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