Experts Reviews · Company report
Premier Roofing & Exteriors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Premier Roofing & Exteriors

Grandville, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 18 insulation contractors · 4.9★ from 1,399 Google reviews

Report card

Percentile vs other insulation contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premier Roofing & Exteriors is better than 92% of insulation contractors.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premier Roofing & Exteriors is better than 87% of insulation contractors.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premier Roofing & Exteriors is better than 95% of insulation contractors.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premier Roofing & Exteriors is better than 100% of insulation contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premier Roofing & Exteriors is better than 100% of insulation contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Premier Roofing & Exteriors is better than 61% of insulation contractors.B
61

Reviews for your job

Customers hired Premier Roofing & Exteriors for 8 kinds of job.

Premier Roofing & Exteriors for attic venting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Attic venting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3

All 19 Google reviews tagged “Attic venting”

LennyLocal Guide · 157 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am the president of our condo association and I would like to say how completely satisfied we are with Premier Roofing. We acquired multiple bids. Not only were they the most thorough in their presentation, they were the lowest bid. The job was done in a timely manner and the attention to detail was outstanding.…

Reasonable priceGutter installationAttic ventingSkylight installation
Andrew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh Bell and his crews hit the ball out of the park on our new roof. It gives me peace of mind that he gave us a thorough inspection. The guys at Premier are well trained and professional. Thank you for making me fall in love with my home all over again! I’ll recommend you anytime.

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
Staci5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We live in an area that had heavy hail damage this past spring and after inconsistent responses w/several other companies we signed up with Premier on the spot! They provided immediate responses, were on time, honest, and great to work with! Worked w/Jared specifically. Highly recommend! Can't wait to use them again for our future siding needs.

Attic ventingRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
Heather2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had called several companies for a roofing quote. Dana from Premier was the final company to come and look at our house. We had received some high pressure sales tactics from another company and I was wary of another high pressure experience. Dana came in, was calm, listened to our needs, made some…

Attic ventingRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
JeanineLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were impressed by the professionalism of the sales person. We paid a little more for the roof than some of the other estimates we received, but the quality, guarantee, and workmanship were worth it!

Attic ventingAttic venting installationRoof installation+ Responsiveness+ Punctuality+ Quality
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh B was amazing start to finish! Very helpful every step of the way. He made this big project easy and stress free.

Attic ventingAttic venting installationGutter installation+ Responsiveness+ Punctuality+ Quality
Aubrie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dana came to look at water stains on our roof. He took his time and throughly looked from every angle. He educated us on what to do in the future to help prevent leaks. Didn’t charge us anything and swept off the entire roof. At 4pm on a Friday not rushing us made us feel valued and will definitely use in the future if needed.

Attic ventingAttic venting repairsGutter cleaning+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rick and his team are great. They are very professional and quickly answer any questions or concerns. I highly recommend them.

Attic ventingAttic venting repairsRoof inspection+ Responsiveness+ Professionalism
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very communicative from the owner to the project manager. Helped us with every step of the process. We decided to go with a LOCAL company - we searched them out and we are glad we did!!

Attic ventingGutter repairsRoof installation+ Responsiveness+ Punctuality+ Quality
Bruce2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I appreciated the professional and knowledgeable service. The project was completed as planned. Premier manager worked great with insurance company representative. Great job with roof and gutters. Mike, Clay, and the team did an excellent job! Thank you. Highly recommend!

Attic ventingGutter installationRoof damage repair+ Responsiveness+ Punctuality+ Quality
Steven4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

A neighbor recommended I call Jim Kelly for my roofing needs. Jim was awesome; couldn’t have been better to work with. HIGHLY recommend you give him a call. The Premier installation crew was also friendly & efficient. Couldn’t be happier!

Attic ventingRoof damage repairRoof installation+ Responsiveness+ Punctuality+ Quality
TriciaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We interviewed multiple roofing contractors before deciding on Premier. Austin's initial contact with us was so professional and thorough we were very impressed. He brought all of the relevant information to the quote meeting at our home, including pictures, samples, and details about the products. He inspected…

Attic ventingAttic venting repairsGutter installation+ Responsiveness+ Punctuality+ Quality
KEVIN4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Austin Smoes was very friendly and professional

Attic ventingGutter installationRoof installation+ Quality
Becky1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We chose Premier based on a personal friend's recommendation and Jim's ability to patiently explain (with no pressure) when he came out for an estimate. We are extremely pleased with the quality craftsmanship of our new roof. Premier was able to professionally handle all issues and concerns we had regarding our…

Attic ventingRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
S3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Premier Roofing did an excellent job installing a ridge vent on our second story home! Austin was amazing to work with. Great communication and professional work. We will definitely use and recommend Premier Roofing for any roofing or exterior needs!

Attic venting+ Responsiveness+ Punctuality+ Quality
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The folks at Premier Roofing are absolutely top-notch. My wife and I had a wonderful experience from the second we made the online inquiry about having a quote done for our old and tired roof. The inspection, estimate, and sales presentations were low pressure. Never felt obligated into purchasing anything that was…

Attic ventingRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
MikeLocal Guide · 502 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We're very happy with the way the roof turned out, and we really appreciate the care that your crew exercised in protecting our deck. I'm beyond impressed with the clean up. I only found one nail (which probably fell out of the dumpster when it was loaded up), and a half dollar size piece of shingle. I will…

Attic ventingRoof installation+ Responsiveness+ Punctuality+ Quality
Cheryl12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Premier Roofing has replaced several roofs at various associations I manage.

Attic ventingGutter installationRoof inspection+ Responsiveness+ Punctuality+ Quality
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Attic ventingRoof installation+ Responsiveness+ Punctuality+ Quality

Price

$16k+12% vs typical insulation contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 51%Overpriced 0%Not sure 4%

Jobs customers hired them for

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