Experts Reviews · Company report
Premier Roofing & Exteriors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Premier Roofing & Exteriors

Grandville, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 18 insulation contractors · 4.9★ from 1,399 Google reviews

Report card

Percentile vs other insulation contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premier Roofing & Exteriors is better than 92% of insulation contractors.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premier Roofing & Exteriors is better than 87% of insulation contractors.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premier Roofing & Exteriors is better than 95% of insulation contractors.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premier Roofing & Exteriors is better than 100% of insulation contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premier Roofing & Exteriors is better than 100% of insulation contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Premier Roofing & Exteriors is better than 61% of insulation contractors.B
61

Reviews for your job

Customers hired Premier Roofing & Exteriors for 8 kinds of job.

Premier Roofing & Exteriors for gutter installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.66
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 66 Google reviews tagged “Gutter installation” · showing 20

Marie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

After the huge hailstorm and significant damage, we were glad to talk with Premier about the options and needs for our home. They replaced our roof, did some gutter repairs and installed skylights(better than the ones we had!). The team doing the work under Clay were very hard-working, efficient and responsive to…

Paid $20,000+Reasonable priceGutter installationSkylight installationRoof installation
Linda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Sales-Jared, project manager-Clay, and workers, all were awesome! They were really nice and with great attention to detail before during and after. Their service and pleasant professional manner was impressive and appreciated. I highly recommend them!

Reasonable priceGutter installationRoof inspectionRoof repair
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

David answered all my questions , gave a fair price, the work was done quickly and expertly. He came back in two years to answer some additional questions. Great guy and great service.

Paid $18,000–20,000Reasonable priceGutter installationRoof inspectionRoof installation
victor6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jarod and Premier roofing did a fabulous job from beginning to end. They kept us informed and were a delight to work with. Highly recommend

Paid $20,000+Reasonable priceGutter installationRoof installationAttic venting installation
Shariann8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I absolutely LOVE the work done by Premier Roofing! From their low pressure sales approach to the installation they are top notch! My roof looks outstanding and it’s done in time for my house to be protected this winter which l couldn’t be more grateful. If l ever need a roof again l know who I’m calling and it’s…

Paid $16,000–18,000Great priceGutter installationRoof installation
Joshua2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ryan and his staff at Premier are on top of their game. Attention to detail, great communication and fixing the multiple problems that our roof had was a breeze for their staff. The install team, lead by Rick, was very professional and communicated to us throughout the whole process. If you are in West Michigan and…

Gutter installationRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Fred1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We are the second owners of a house that was built in 1960. We’ve had leak problems in our back porch and garage every since we bought the house in 1990. One day this past summer, a salesman from Premier Roofing and Exteriors came to our house and offered to give me a free quote for a new roof. To make a long story…

Reasonable priceAttic venting repairsGutter installationRoof repair
Carly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Austin and Premier Roofing were impressive from my first meeting! Premier was the most economical choice after receiving (4) quotes. Austin was very thorough with our estimate, and (2) weeks later we had a new roof and gutters. Austin was very easy to work with. Very professional, on time, followed through,…

Paid $12,000–14,000Reasonable priceGutter installationRoof inspectionRoof installation
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a great experience working with Premier Roofing & Exteriors in the purchase and installation of new windows and siding. We got a quality product in the windows and siding. The work crews were experience in performing the installation and they worked efficiently. Premiers project managers (Kyle & Freddy)…

Paid $20,000+Reasonable priceWindow installationGutter installationService not listed
A.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a fantastic experience with this premier roofing! The team was professional, efficient, and priced very fairly compared to other quotes I received. They worked quickly without cutting corners, and the quality of the job really shows.

Paid $10,000–12,000Great priceAttic venting repairsGutter installationRoof inspection
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dave was great to work with. He always kept me updated on what was going on. We will be working with him on future projects.

Gutter installationRoof installation
LennyLocal Guide · 157 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am the president of our condo association and I would like to say how completely satisfied we are with Premier Roofing. We acquired multiple bids. Not only were they the most thorough in their presentation, they were the lowest bid. The job was done in a timely manner and the attention to detail was outstanding.…

Reasonable priceGutter installationAttic ventingSkylight installation
Julia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very pleased with this company. Team completed work on schedule. Roof, gutters, they cleaned up when done. All at a fare price. Salesman Marcus, worksite foreman Brad followed up to be sure we were Happy. We would recommend this company.

Reasonable priceGutter installationRoof installation
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jim Kelly was amazing to work with on our new roof. The attention to detail was amazing. Rick did a great job overseeing the new roof, gutters, and all the repairs needed along the way. The crew headed up by Frank was incredible. They were extremely polite and conscientious. They are definitely in a league of their own. Very appreciated!

Reasonable priceAttic venting repairsGutter installationRoof repair
Kelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Premier did a roof repair to hold us until the winter weather cleared. This spring they came back and replaced our whole roof and 5 skylights that we had. They did it so fast. It was beautiful. They kept the yard and pool area very clean. They were receptive to the questions we had during the process and kept us…

Gutter installationRoof inspectionSkylight installation+ Responsiveness+ Punctuality+ Professionalism
Christine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Premier was fantastic, quick to respond to messages, on time, efficient, clean and very kind. Would highly recommend! Austin was a pleasure to work with! Great company!!!

Gutter installation
Tara14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Austin was Great to work with! Both roofs were done in 1 day they cleaned up very well and it turned out great!

Gutter installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Andrew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh Bell and his crews hit the ball out of the park on our new roof. It gives me peace of mind that he gave us a thorough inspection. The guys at Premier are well trained and professional. Thank you for making me fall in love with my home all over again! I’ll recommend you anytime.

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had Premier replace our roof and our siding due to storm damage. They did a fantastic job. Special shout out to Josh and Wayne, they were awesome to work with!

Gutter installationRoof inspectionRoof installation
Mariana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joshua Homrich was out contact for the estimate, questions, follow up, and the actual work. He was nothing short of phenomenal. He was always pleasant, upbeat, respectful, responsible, and addressed any of my concerns before, during, and after the work. He personally inspected the roof issues by direct inspection…

Gutter installationRoof installationSkylight installation+ Responsiveness+ Punctuality+ Quality

Show more gutter installation reviews (46 more) →

Price

$16k+12% vs typical insulation contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 51%Overpriced 0%Not sure 4%

Jobs customers hired them for

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