How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREPremier Roofing & Exteriors
Grandville, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 18 insulation contractors · 4.9★ from 1,399 Google reviews
Report card
Percentile vs other insulation contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Premier Roofing & Exteriors for 8 kinds of job.
Premier Roofing & Exteriors for roof damage repair
Clear ✕All 36 Google reviews tagged “Roof damage repair”
Outstanding service—responsive, thorough, and very professional. The repair work was high quality, and I was provided with clear explanations and helpful info throughout the process. Would definitely use again and recommend to others.
Sales-Jared, project manager-Clay, and workers, all were awesome! They were really nice and with great attention to detail before during and after. Their service and pleasant professional manner was impressive and appreciated. I highly recommend them!
Austin and Premier Roofing were impressive from my first meeting! Premier was the most economical choice after receiving (4) quotes. Austin was very thorough with our estimate, and (2) weeks later we had a new roof and gutters. Austin was very easy to work with. Very professional, on time, followed through,…
Premier Roofing Exteriors is exceptional, outstanding and professional in every way! After our initial call, within 24 hours we had a quote in hand! Josh came to our home to gather the needed information. He was very knowledgeable and professional. He also had samples of their roofing materials, which was extremely…
Highly recommend Premier for your roofing needs. Austin was great to work with. He was professional, courteous, and answered all of my questions right away. Kyle’s team that replaced the roof were amazing! They were respectful of all of my flowers and plants and made sure they were protected. They put in long hours…
Premier did a roof repair to hold us until the winter weather cleared. This spring they came back and replaced our whole roof and 5 skylights that we had. They did it so fast. It was beautiful. They kept the yard and pool area very clean. They were receptive to the questions we had during the process and kept us…
Josh Bell and his crews hit the ball out of the park on our new roof. It gives me peace of mind that he gave us a thorough inspection. The guys at Premier are well trained and professional. Thank you for making me fall in love with my home all over again! I’ll recommend you anytime.
Hardworking crew. Responsive and easy to work with. And our roof looks AMAZING!
Premier did a great job on my roof after it was damaged in a hail storm. They were very professional and kept me well informed all along the way.
We live in an area that had heavy hail damage this past spring and after inconsistent responses w/several other companies we signed up with Premier on the spot! They provided immediate responses, were on time, honest, and great to work with! Worked w/Jared specifically. Highly recommend! Can't wait to use them again for our future siding needs.
Very professional and courteous from the initial inspection through completion of total roof replacement! I would highly recommend Premier!
Mike was awesome! He explained my roof issues and answered all of my questions. I would highly recommend Premier Roofing for anyone looking for an honest company for home repairs.
Josh B was amazing start to finish! Very helpful every step of the way. He made this big project easy and stress free.
Very professional . Thorough and excellent craftsmanship. Really nice, people .
Great experience all the way around. Austin was super organized, helpful, and responsive. The workers were quick and courteous, everything was done on time and I will definitely use them again for any future roof or siding repairs
Dana came to look at water stains on our roof. He took his time and throughly looked from every angle. He educated us on what to do in the future to help prevent leaks. Didn’t charge us anything and swept off the entire roof. At 4pm on a Friday not rushing us made us feel valued and will definitely use in the future if needed.
They replaced the whole roof in a timely manner and have great warranty. As a disabled veteran I recommend their services. They explained the process very well.
Hardest working people I have ever seen. Do a great job and everyone very helpful and professional. Great company to work with
Premier Roofing & Exteriors is an outstanding company! The customer service along with the quality of work that they provide is truly top notch! We could not have been more pleased with our experience working with Premier.
We had a bad hail storm come through our town which caused damage to the roof of my home and business. Josh with Premier Roofing and Exteriors made the whole process from inspection, dealing with the insurance company to installation very smooth and easy. Both insurance adjusters had only good things to say about…
Premier Roofing and exteriors did a wonderful job repairing my roof.I would refer them to anyone who is looking for quality work. Rick was very helpful and knowledgeable and answering all the questions that I had. He is truly an asset to the company!! Thank you to Premier Roofing and Exteriors! It makes me feel good…
Josh is an excellent worker. He’s gone above and beyond to help us repair our roof! He’s been so responsive, timely, and honest. We can’t thank him enough. We will definitely be using him when it comes time to replace our roof and for any other exterior needs. Have already recommended him and the company to several friends and family
Jim arrived exactly on time, was friendly but professional, assessed the problem in a few minutes, and offered me a couple levels of repair to choose from at a reasonable price. The repair was completed that day and looks clean. I will definitely keep his contact information for the future.
I contacted Premier Roofing to assess a damaged portion of flat roof on my house. They very quickly scheduled me with an inspection / estimate in just a few days. Austin was professional and on time. He evaluated the roof, and fortunately was able to perform the repairs on the spot. Because they were minor, he…
Our roof was leaking at an elevation change due to an extensive ice dam after a recent snowstorm. I called after hours, Joshua returned my call the next morning, and he was able to have David and Clay respond within a couple of hours to remove the ice dam and some additional snow to prevent further leakage, before…
Dealing with insurance is never a great experience, but with the help I received from Premier, it went better than I expected. They started and finished my entire roof in very acceptable time, in my opinion. Working with David DeVries was great for the whole experience that lasted for months because insurance was…
Jim and Clay took great care of us from start to finish! They were extremely kind, honest, hardworking and great communicators 😊. They were able to get our roof done way sooner than we anticipated. But even before they could get out to us, Clay came out and fixed an area on our roof to get us through until the…
I couldn't ask for a better service! I would highly recommend. I needed a small roof repair, it was taken care of promptly and professionally. I needed a honest professional inspection of our roof. I was given quality feedback and recommendations on how to proceed in the future. I will %100 be using Premier…
I appreciated the professional and knowledgeable service. The project was completed as planned. Premier manager worked great with insurance company representative. Great job with roof and gutters. Mike, Clay, and the team did an excellent job! Thank you. Highly recommend!
A neighbor recommended I call Jim Kelly for my roofing needs. Jim was awesome; couldn’t have been better to work with. HIGHLY recommend you give him a call. The Premier installation crew was also friendly & efficient. Couldn’t be happier!
Austin and his team came to see the damage on my roof from back to back storms. Water was running through my skylights into the house. When he initially looked at it he made some temporary repairs to stop the leaking, but found that the damage caused from the storms were far worse that I could see from below. He…
We needed a new roof on our home. Jim Kelly was very prompt to contact us and inspect the roof. He continued to stay in contact regarding the timing of installation. The work crew was very efficient as they worked in the heat to complete the job even with some threatening weather. All were courteous and…
Premier performed an entire tear off and installation of our roof/barn/pool house in one day! The workers are thorough and experienced. The clean up was impeccable! We cannot say enough good things about this company and their workmanship!
Working with Premier Roofing was a pleasure from beginning to end. Everything was so smooth and I just answered questions they did all the work even insurance things. A whole roof was put on our house in like 9 hours and cleanup was exceptional. Thank you so much to Mike who got us started, to Kyle and his crew…
Worked with Austin and his team for a roof replacement. Austin came out to assist same day for assessment, provided guidance on next steps, insurance process, and provided valuable insight. He was always eager to assist and was very courteous the entire process with no pressure whatsoever. I was updated over the…
I called Premier and the next day Jared got back with me! He came out that day inspected my roof, told me what was wrong in really good detail and told me how he could help. Not only did he know what he was talking about, but he was really personable and he truly cares about people and it showed! I’d recommend Premier to anyone because of Jared!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 325 | $13k–$20k |
| Roof repair | 155 | $927–$13k |
| Roof inspection | 145 | — |
| Roof repair for storm & wind damage | 109 | $1.1k–$20k |
| Gutter installation | 66 | — |
| Roof damage repair | 36 | — |
| Window installation | 19 | — |
| Skylight installation | 19 | — |