How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREPremier Roofing & Exteriors
Grandville, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 18 insulation contractors · 4.9★ from 1,399 Google reviews
Report card
Percentile vs other insulation contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Premier Roofing & Exteriors for 8 kinds of job.
Premier Roofing & Exteriors for roof inspection
Clear ✕All 145 Google reviews tagged “Roof inspection” · showing 20
Ben did a great job and was punctual.
Excellent experience with Dave who inspected and fixed our roof in East Grand Rapids. We had a very small roofing job and thought it would be difficult to get anyone out to look at the problem. An appointment was set in a timely manner, he arrived right on time, and inspected and fixed the leaks on the spot. After…
I'm not sure how everyone got such great customer service, but that was definitely not my experience. We signed a contract in May. They never completed our roof work until October. Despite my continuously asking Nate Jones for an update. It seems that once you sign a contact with this company, you're no longer a…
Very happy with the job they did. Very nice people and very helpful!
Premier Roofing cares about providing both a quality product and quality service, even 10 years down the road. They installed my roof about 10 years ago and I was impressed then by the care they took during the installation process. Recently I had new gutters installed by a company I regret working with and I had to…
Gabe and his team are great - prompt, personable, attention to detail, hard working, diligent... We appreciate their work! Great job Guys! Thanks!
We had a very low pitch roof begin to leak and Premier gave us the best quote. Work was done quickly and extremely professionally. Carlos was a great worker, fast and clean, hardly knew he was up there working. I would recommend them to anyone.
Austin Lajack came out for a roof inspection for me. He was incredibly knowledgeable and explained the whole process following the inspection. Very professional! I highly recommend!
Tavis did an excellent job & timely to estimate my roof
We could not be happier with our experience with Premier Roofing. From start to finish, Dana Spencer and his team were professional, communicative, and a pleasure to work with. They showed up when they said they would and got the job done quickly, but never at the expense of quality. Every detail was handled with…
Amazing and efficient customer service. Went above and beyond the reason for the call. Responded earlier than the time given and took the time to point out amd explain everything that was wrong or needed repair. HIGHLY recommend these amazing folks. Austin was extremely prepared and quick acting.
Excellent customer service and quality work! My husband and I had a huge renovation project and the Premier team did an awesome job with our windows and roof. Highly recommend!!!
After damage from a hailstorm, Premier replaced our roof and repaired siding and screens. Andrew, Freddy, and the crew worked hard to help us through every stage of the project from roof inspection, to helping communicate with insurance, removing the old roof and installing the new. The crew worked efficiently…
Out of the 3 Quotes we received, Andrew Story was by far the most professional to work with. He showed up on time, listened to our concerns and addressed them and was very easy to communicate with! Highly recommended him to anyone with roofing needs!
Tavis did a great job taking care of our needs from start to finish. He was extremely prompt in returning our calls, thorough and detailed in his proposal, and took the time to clearly explain his recommendations and why he felt the product he recommended was the best fit for us. We really appreciated his…
Called to get an our roof inspected for a replacement. Austin was fast and professional to work with. Was able to answer all of our questions and was very knowledgable. 10/10 would recommend to. If you need a replacement or even have questions he is your guy!
I had my roof inspected by Marcus and he did a great job identifying things that I needed! He was transparent and honest about what he saw and was very professional. I intend to follow up and get work done!
After the large hail storm earlier this year in our Hudsonville Michigan neighborhood 4 houses on our street had to have their roofs replaced. Premier roofing and exteriors reroofed the house next door to me and did a real nice job and my neighbor is very pleased with the work they did. My roof looked pretty good…
The men who replaced our new roof from Premier Roofing & Exteriors did a phenomenal job! They had to deal with rain delays and they still got the job done. The roofers were courteous and friendly. They kept all the landscaping protected, and cleaned up after working all day, even knowing that they were coming back…
I had hail damage on my roof Premier worked with my insurance company and got it covered. The team who replaced the the shingles protected with my shrubs and items around the house so they would not get damaged. They did a great job in one day.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 325 | $13k–$20k |
| Roof repair | 155 | $927–$13k |
| Roof inspection | 145 | — |
| Roof repair for storm & wind damage | 109 | $1.1k–$20k |
| Gutter installation | 66 | — |
| Roof damage repair | 36 | — |
| Window installation | 19 | — |
| Skylight installation | 19 | — |





