How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREPremier Roofing & Exteriors
Grandville, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 18 insulation contractors · 4.9★ from 1,399 Google reviews
Report card
Percentile vs other insulation contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Premier Roofing & Exteriors for 8 kinds of job.
Premier Roofing & Exteriors for roof inspection
Clear ✕All 145 Google reviews tagged “Roof inspection” · showing 40
Ben did a great job and was punctual.
Excellent experience with Dave who inspected and fixed our roof in East Grand Rapids. We had a very small roofing job and thought it would be difficult to get anyone out to look at the problem. An appointment was set in a timely manner, he arrived right on time, and inspected and fixed the leaks on the spot. After…
I'm not sure how everyone got such great customer service, but that was definitely not my experience. We signed a contract in May. They never completed our roof work until October. Despite my continuously asking Nate Jones for an update. It seems that once you sign a contact with this company, you're no longer a…
Very happy with the job they did. Very nice people and very helpful!
Premier Roofing cares about providing both a quality product and quality service, even 10 years down the road. They installed my roof about 10 years ago and I was impressed then by the care they took during the installation process. Recently I had new gutters installed by a company I regret working with and I had to…
Gabe and his team are great - prompt, personable, attention to detail, hard working, diligent... We appreciate their work! Great job Guys! Thanks!
We had a very low pitch roof begin to leak and Premier gave us the best quote. Work was done quickly and extremely professionally. Carlos was a great worker, fast and clean, hardly knew he was up there working. I would recommend them to anyone.
Austin Lajack came out for a roof inspection for me. He was incredibly knowledgeable and explained the whole process following the inspection. Very professional! I highly recommend!
Tavis did an excellent job & timely to estimate my roof
We could not be happier with our experience with Premier Roofing. From start to finish, Dana Spencer and his team were professional, communicative, and a pleasure to work with. They showed up when they said they would and got the job done quickly, but never at the expense of quality. Every detail was handled with…
Amazing and efficient customer service. Went above and beyond the reason for the call. Responded earlier than the time given and took the time to point out amd explain everything that was wrong or needed repair. HIGHLY recommend these amazing folks. Austin was extremely prepared and quick acting.
Excellent customer service and quality work! My husband and I had a huge renovation project and the Premier team did an awesome job with our windows and roof. Highly recommend!!!
After damage from a hailstorm, Premier replaced our roof and repaired siding and screens. Andrew, Freddy, and the crew worked hard to help us through every stage of the project from roof inspection, to helping communicate with insurance, removing the old roof and installing the new. The crew worked efficiently…
Out of the 3 Quotes we received, Andrew Story was by far the most professional to work with. He showed up on time, listened to our concerns and addressed them and was very easy to communicate with! Highly recommended him to anyone with roofing needs!
Tavis did a great job taking care of our needs from start to finish. He was extremely prompt in returning our calls, thorough and detailed in his proposal, and took the time to clearly explain his recommendations and why he felt the product he recommended was the best fit for us. We really appreciated his…
Called to get an our roof inspected for a replacement. Austin was fast and professional to work with. Was able to answer all of our questions and was very knowledgable. 10/10 would recommend to. If you need a replacement or even have questions he is your guy!
I had my roof inspected by Marcus and he did a great job identifying things that I needed! He was transparent and honest about what he saw and was very professional. I intend to follow up and get work done!
After the large hail storm earlier this year in our Hudsonville Michigan neighborhood 4 houses on our street had to have their roofs replaced. Premier roofing and exteriors reroofed the house next door to me and did a real nice job and my neighbor is very pleased with the work they did. My roof looked pretty good…
The men who replaced our new roof from Premier Roofing & Exteriors did a phenomenal job! They had to deal with rain delays and they still got the job done. The roofers were courteous and friendly. They kept all the landscaping protected, and cleaned up after working all day, even knowing that they were coming back…
I had hail damage on my roof Premier worked with my insurance company and got it covered. The team who replaced the the shingles protected with my shrubs and items around the house so they would not get damaged. They did a great job in one day.
Just had our roof replacement completed from Premier Roofing this week. Looks great.!! Thanks Austin S. and all the representatives of Premier, had a seamless process from inspection, insurance approval and installation. Highly recommended and appreciated
Worked with Premier to get a new roof installed this past spring. Andrew and his team did excellent quality work, communication was clear and consistent throughout the process, and you can tell they truly cared about our needs and concerns instead of strictly selling us something. I'd have no reservations hiring them for future work.
Dana did a great job with our recent siding installation. Also we did get Windows and Roofing done and I would highly recommend there as well.
Jared from Premier was very helpful, advised me to get a second opinion from my insurance company and argued with them for the damaged areas which led to them correctly covering my whole roof after hail damage rather than shortchanging me. Good communication, recommended
After 25 years, we were due for a new roof on our house. I called three different companies, including Premier Roofing and Exteriors to get estimates. Jared was our estimator who came out to review our situation and give us an estimate. Jared was extremely knowledgeable, professional, and courteous when he came out.…
Premier roofing was on time, very professional, and courteous. They checked out my issue and gave me the information I needed. Thank you Jim
I cant recommend Premier highly enough. Tyler came out to inspect my chimney within a day of me reaching out. He helped me diagnose the issue that I was experiencing, and was very thorough in his explanation of where the cause of the issue is. Unfortunately, however, it was a service that Premier didnt offer, so I…
Austin was on time and very helpful. He checked the roof then came inside and went in the HOT attic to look. He decided he would caulk around the pipe on roof to see if that was the issue. Advised me to call a plumber to look into the pipes. If the problem continues he think the one side of the roof needs replaced.…
Austin walked us through the process the entire time and answered any questions we had. Communication was always great, and the crew did an awesome job. 100% satisfied with everything!
We needed an inspection for insurance purposes. Tyler was very thorough and helpful. Explained everything he had done and was sure to let us know to reach out if there was anything more required for the insurance company. I would highly recommend this company
Andrew and Kyle were great to work with. The crew did an amazing job. Very happy with our new roof.
Done in timeline quoted. Actual day of roofing started at 7 a.m. Done by 4:30 p.m. Quick and done efficiently. No surprises either. Tyler and Brad great to work with. Steve M.
I needed a chimney repair following a home inspection. Before I could move forward with the sale of my home, I needed it fixed. Tyler was on it fast. He came over the same day, got it done same day. Tyler did not even charge me! I will definitely use them again for any of my roofing needs.
Premier Roofing replaced my roof after it sustained damage from hail. I chose Premier because they were a local company with great reviews. Marcus, their estimator, helped me through the insurance process, explained all of my options with no pressure and great knowledge. Kyle, my project manager, and his crew,…
I cannot stress enough how incredible Premier Roofing & Exteriors was!! In March, we, along with our entire neighborhood and beyond had hail damage from a storm. There was damage on our roof, as well as some other areas on our home and Premier handled all of it! New roof, new window screens, new pieces of siding,…
Great communication, excellent customer service, quality work! The roofer called me several hours before my scheduled appointment to let me know he come earlier than expected. He communicated every step of the process. I can't say enough good things about this company! Premier isn't just their company name it is their ethos!
Over the top in quality and customer service! Tyler was pleasant, competent, and explained things well. Highly recommend.
We recently went through the process of filing an insurance claim after hail damage, and honestly had no idea where to start. Dana came out right away, even before our insurance adjuster did, to assess the damage and help us determine whether it was worth submitting a claim at all. He walked us through every step of…
Thank you Mike Horton! The Premier Roofing crew led by Brad Rohraff did a complete tear off and replacement of our roof and skylight in one day. It looks great and the yard and driveway left clean. They did exactly what they said they would do, that’s Integrity!
From the first point of contact (Dana was/is extremely helpful) to the finished product we were thrilled with Premier. My husband and I love our siding and roof. The workmanship was phenomenal. We had an amazing experience with the (siding) crew and the project manager, Freddy. The roofing crew was also terrific,…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 325 | $13k–$20k |
| Roof repair | 155 | $927–$13k |
| Roof inspection | 145 | — |
| Roof repair for storm & wind damage | 109 | $1.1k–$20k |
| Gutter installation | 66 | — |
| Roof damage repair | 36 | — |
| Window installation | 19 | — |
| Skylight installation | 19 | — |






