Premier Roofing & Exteriors

Ben did a great job and was punctual.

Excellent experience with Dave who inspected and fixed our roof in East Grand Rapids. We had a very small roofing job and thought it would be difficult to get anyone out to look at the problem. An appointment was set in a timely manner, he arrived right on time, and inspected and fixed the leaks on the spot. After… Read full review

I'm not sure how everyone got such great customer service, but that was definitely not my experience. We signed a contract in May. They never completed our roof work until October. Despite my continuously asking Nate Jones for an update. It seems that once you sign a contact with this company, you're no longer a… Read full review

Very happy with the job they did. Very nice people and very helpful!

Premier Roofing cares about providing both a quality product and quality service, even 10 years down the road. They installed my roof about 10 years ago and I was impressed then by the care they took during the installation process. Recently I had new gutters installed by a company I regret working with and I had to… Read full review

Gabe and his team are great - prompt, personable, attention to detail, hard working, diligent... We appreciate their work! Great job Guys! Thanks!

We had a very low pitch roof begin to leak and Premier gave us the best quote. Work was done quickly and extremely professionally. Carlos was a great worker, fast and clean, hardly knew he was up there working. I would recommend them to anyone.

Austin Lajack came out for a roof inspection for me. He was incredibly knowledgeable and explained the whole process following the inspection. Very professional! I highly recommend!

Tavis did an excellent job & timely to estimate my roof

We could not be happier with our experience with Premier Roofing. From start to finish, Dana Spencer and his team were professional, communicative, and a pleasure to work with. They showed up when they said they would and got the job done quickly, but never at the expense of quality. Every detail was handled with… Read full review

Amazing and efficient customer service. Went above and beyond the reason for the call. Responded earlier than the time given and took the time to point out amd explain everything that was wrong or needed repair. HIGHLY recommend these amazing folks. Austin was extremely prepared and quick acting.

Excellent customer service and quality work! My husband and I had a huge renovation project and the Premier team did an awesome job with our windows and roof. Highly recommend!!!

After damage from a hailstorm, Premier replaced our roof and repaired siding and screens. Andrew, Freddy, and the crew worked hard to help us through every stage of the project from roof inspection, to helping communicate with insurance, removing the old roof and installing the new. The crew worked efficiently… Read full review

Out of the 3 Quotes we received, Andrew Story was by far the most professional to work with. He showed up on time, listened to our concerns and addressed them and was very easy to communicate with! Highly recommended him to anyone with roofing needs!

Tavis did a great job taking care of our needs from start to finish. He was extremely prompt in returning our calls, thorough and detailed in his proposal, and took the time to clearly explain his recommendations and why he felt the product he recommended was the best fit for us. We really appreciated his… Read full review

Called to get an our roof inspected for a replacement. Austin was fast and professional to work with. Was able to answer all of our questions and was very knowledgable. 10/10 would recommend to. If you need a replacement or even have questions he is your guy!

I had my roof inspected by Marcus and he did a great job identifying things that I needed! He was transparent and honest about what he saw and was very professional. I intend to follow up and get work done!

After the large hail storm earlier this year in our Hudsonville Michigan neighborhood 4 houses on our street had to have their roofs replaced. Premier roofing and exteriors reroofed the house next door to me and did a real nice job and my neighbor is very pleased with the work they did. My roof looked pretty good… Read full review

The men who replaced our new roof from Premier Roofing & Exteriors did a phenomenal job! They had to deal with rain delays and they still got the job done. The roofers were courteous and friendly. They kept all the landscaping protected, and cleaned up after working all day, even knowing that they were coming back… Read full review

I had hail damage on my roof Premier worked with my insurance company and got it covered. The team who replaced the the shingles protected with my shrubs and items around the house so they would not get damaged. They did a great job in one day.

Just had our roof replacement completed from Premier Roofing this week. Looks great.!! Thanks Austin S. and all the representatives of Premier, had a seamless process from inspection, insurance approval and installation. Highly recommended and appreciated

Worked with Premier to get a new roof installed this past spring. Andrew and his team did excellent quality work, communication was clear and consistent throughout the process, and you can tell they truly cared about our needs and concerns instead of strictly selling us something. I'd have no reservations hiring them for future work.

Dana did a great job with our recent siding installation. Also we did get Windows and Roofing done and I would highly recommend there as well.

Jared from Premier was very helpful, advised me to get a second opinion from my insurance company and argued with them for the damaged areas which led to them correctly covering my whole roof after hail damage rather than shortchanging me. Good communication, recommended

After 25 years, we were due for a new roof on our house. I called three different companies, including Premier Roofing and Exteriors to get estimates. Jared was our estimator who came out to review our situation and give us an estimate. Jared was extremely knowledgeable, professional, and courteous when he came out.… Read full review

Premier roofing was on time, very professional, and courteous. They checked out my issue and gave me the information I needed. Thank you Jim

I cant recommend Premier highly enough. Tyler came out to inspect my chimney within a day of me reaching out. He helped me diagnose the issue that I was experiencing, and was very thorough in his explanation of where the cause of the issue is. Unfortunately, however, it was a service that Premier didnt offer, so I… Read full review

Austin was on time and very helpful. He checked the roof then came inside and went in the HOT attic to look. He decided he would caulk around the pipe on roof to see if that was the issue. Advised me to call a plumber to look into the pipes. If the problem continues he think the one side of the roof needs replaced.… Read full review

Austin walked us through the process the entire time and answered any questions we had. Communication was always great, and the crew did an awesome job. 100% satisfied with everything!

We needed an inspection for insurance purposes. Tyler was very thorough and helpful. Explained everything he had done and was sure to let us know to reach out if there was anything more required for the insurance company. I would highly recommend this company

Andrew and Kyle were great to work with. The crew did an amazing job. Very happy with our new roof.

Done in timeline quoted. Actual day of roofing started at 7 a.m. Done by 4:30 p.m. Quick and done efficiently. No surprises either. Tyler and Brad great to work with. Steve M.

I needed a chimney repair following a home inspection. Before I could move forward with the sale of my home, I needed it fixed. Tyler was on it fast. He came over the same day, got it done same day. Tyler did not even charge me! I will definitely use them again for any of my roofing needs.

Premier Roofing replaced my roof after it sustained damage from hail. I chose Premier because they were a local company with great reviews. Marcus, their estimator, helped me through the insurance process, explained all of my options with no pressure and great knowledge. Kyle, my project manager, and his crew,… Read full review

I cannot stress enough how incredible Premier Roofing & Exteriors was!! In March, we, along with our entire neighborhood and beyond had hail damage from a storm. There was damage on our roof, as well as some other areas on our home and Premier handled all of it! New roof, new window screens, new pieces of siding,… Read full review

Great communication, excellent customer service, quality work! The roofer called me several hours before my scheduled appointment to let me know he come earlier than expected. He communicated every step of the process. I can't say enough good things about this company! Premier isn't just their company name it is their ethos!

Over the top in quality and customer service! Tyler was pleasant, competent, and explained things well. Highly recommend.

We recently went through the process of filing an insurance claim after hail damage, and honestly had no idea where to start. Dana came out right away, even before our insurance adjuster did, to assess the damage and help us determine whether it was worth submitting a claim at all. He walked us through every step of… Read full review

Thank you Mike Horton! The Premier Roofing crew led by Brad Rohraff did a complete tear off and replacement of our roof and skylight in one day. It looks great and the yard and driveway left clean. They did exactly what they said they would do, that’s Integrity!

From the first point of contact (Dana was/is extremely helpful) to the finished product we were thrilled with Premier. My husband and I love our siding and roof. The workmanship was phenomenal. We had an amazing experience with the (siding) crew and the project manager, Freddy. The roofing crew was also terrific,… Read full review

Dave arrived as scheduled, inspected thoroughly, and provided clear pictures of where the damage was. He was able to repair the problem then and there for a very reasonable price, and also provided information about future repairs needed to keep the issue from recurring.

Professional and thorough intake conversation. Continuous updates during roofing process. Extremely pleased with results. Great follow up conversation and attention to detail to ensure satisfaction.

Premier sent Rick to diagnose leak in roof that Premier installed 17 years ago. Determined the cause was deteriorating chimney and that the roof was in good shape. He caulked around the chimney and sewer vent pipe. Gave a referral for masonry repair. Best part, no charge. They stand behind their work.

After the big storm in Jenison, Jared from Premier Roofing was checking my neighbor's roof for hail damage and kindly came over to check my roof too. He was very nice, honest, knowledgeable, helpful and answered ALL my roofing questions. My roof was not damaged and doesn't need to be replaced but I was very… Read full review

Outstanding service—responsive, thorough, and very professional. The repair work was high quality, and I was provided with clear explanations and helpful info throughout the process. Would definitely use again and recommend to others.

Sales-Jared, project manager-Clay, and workers, all were awesome! They were really nice and with great attention to detail before during and after. Their service and pleasant professional manner was impressive and appreciated. I highly recommend them!

David answered all my questions , gave a fair price, the work was done quickly and expertly. He came back in two years to answer some additional questions. Great guy and great service.

Austin responded to our call. He found our concern which was a crack in the caulk around a vent. Also found and sealed cracked caulk around other vents that would have caused us similar problems in the future, saving us future service calls. Great guy to work with. Very satisfied with the service and the billing. He… Read full review

Auston did a great job suggesting a solution to my problem, and his straight forward honesty was very much appreciated! I highly recommend him and Primere Roofing!

Austin and Premier Roofing were impressive from my first meeting! Premier was the most economical choice after receiving (4) quotes. Austin was very thorough with our estimate, and (2) weeks later we had a new roof and gutters. Austin was very easy to work with. Very professional, on time, followed through,… Read full review

Jared came to my house on short notice to inspect my new roof (done by another company) that had an apparent issue. As requested, he provided an expert, third-party understanding of what might have happened or was happening with the roof. He listened to my thoughts and observations about the issue with respect and gave feedback on them. Thank you, Jared.

Premier Roofing Exteriors is exceptional, outstanding and professional in every way! After our initial call, within 24 hours we had a quote in hand! Josh came to our home to gather the needed information. He was very knowledgeable and professional. He also had samples of their roofing materials, which was extremely… Read full review

Austin inspected my roof and siding. Very pleasant and professional. Will call Premier when repairs are necessary great customer service.

I had a fantastic experience with this premier roofing! The team was professional, efficient, and priced very fairly compared to other quotes I received. They worked quickly without cutting corners, and the quality of the job really shows.

Andrew was honest and helpful, and Clay kept the project smooth from start to finish. Great crew—highly recommend.

If I could give this company 10 stars, I would! Tyler was extremely knowledgeable and thorough. Best customer service I’ve ever experienced! Very responsive, helpful and professional. Best of the best!

Highly recommend Premier for your roofing needs. Austin was great to work with. He was professional, courteous, and answered all of my questions right away. Kyle’s team that replaced the roof were amazing! They were respectful of all of my flowers and plants and made sure they were protected. They put in long hours… Read full review

Very helpful, and provided a free temporary fix for loose shingles that were improperly installed by the previous homeowner. Gave very clear and detailed info on what the issue is, and what is needed to fix it long-term.

Jim was amazing. Explained everything that he saw on my roof. He resealed everything that needed to be resealed. I would highly recommend Jim and this company. Thank you for what you do!

Ben and Clay were fantastic to work with on our new roof project. They both were knowledgeable, responsive and transparent. They were paramount in making this experience very positive.