How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREPremier Roofing & Exteriors
Grandville, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 18 insulation contractors · 4.9★ from 1,399 Google reviews
Report card
Percentile vs other insulation contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Premier Roofing & Exteriors for 8 kinds of job.
Premier Roofing & Exteriors for roof installation
Clear ✕All 325 Google reviews tagged “Roof installation” · showing 60
They did a great job! I was grateful that they were transparent with the quote, they wanted me to pick them but weren't too "salesman" if that makes sense. Austin broke it down and gave me best case and worst case. He answered all my questions. The crew came and did it in less than a work day and were really…
They did a very good job on my roof!!!
I'm not sure how everyone got such great customer service, but that was definitely not my experience. We signed a contract in May. They never completed our roof work until October. Despite my continuously asking Nate Jones for an update. It seems that once you sign a contact with this company, you're no longer a…
Jared, Tim and the rest of the Premier team did a fantastic job on our roof and chimney projects. The level of service and communication was top notch along with very reasonable prices. I would highly recommend their company.
Very happy with the job they did. Very nice people and very helpful!
Premier Roofing cares about providing both a quality product and quality service, even 10 years down the road. They installed my roof about 10 years ago and I was impressed then by the care they took during the installation process. Recently I had new gutters installed by a company I regret working with and I had to…
The estimator, Marcus was great to work with . Gabe was the project manager and was was good to work with too. The crew was amazing. I highly recommend Premier.
We had a very low pitch roof begin to leak and Premier gave us the best quote. Work was done quickly and extremely professionally. Carlos was a great worker, fast and clean, hardly knew he was up there working. I would recommend them to anyone.
Outstanding roofing job. There was a lot of hidden damage the crew discovered and went to great lengths to repair. No short cuts or rush work with these guys, they do the job right. Gabe is very detail oriented, and knows his trade well and under his capable direction, his men couldn't have donea better job on…
We previously used Premier for hail damage. We are currently working with Austin Lajcak to replace windows. Great company and employees!
Personable, responsive, and knowledgeable.
Five stars all the way for Premier Roofing. Austin was great to work with from the initial visit all the way thru to the installation of the new roof. He was there to meet our insurance adjuster and took the time to sit down and explain all aspects of the project without any pressure at all to sign anything. He even…
Austin L was so helpful when it came time to redo my roof . The work was great and I’m so pleased with the how the roof looks
Excellent service and highly recommend. We had our roof replaced and it was done promptly and everything cleaned up when finished.
I am so glad I chose premier roofing and exterior for my roof replacement! I have a flat section with a lot of water damage and they were able to replace and fix what was no longer working and put in a new system to protect from any future water damage. The team that came out worked non-stop to get the job done and…
My new roof at my lake house is beautiful! The color is fabulous! Andrew was very helpful in giving me feedback about my choice!! I really appreciated the photos my husband and I received while the roofing project was happening!!!! We had some rotten wood under the old roof which could see!!!! That makes me so glad…
Premier Roofing and Exteriors replaced our roof, soffit, fascia and gutters. They were fast, efficient and cleaned up everything. Our salesman, Nate, explained everything well and the foreman of each job connected with us to see if we had any questions or concerns. We are very happy with the completed project.
Excellent service, job finished in a timely manner. Couldn't have asked for a better roofing company!! Highly recommend!
We could not be happier with our experience with Premier Roofing. From start to finish, Dana Spencer and his team were professional, communicative, and a pleasure to work with. They showed up when they said they would and got the job done quickly, but never at the expense of quality. Every detail was handled with…
We had Premier Roofing put a new roof on our house, and I'd hire them again. Andrew made the process simple from the first conversation. The crew was on time, worked hard, and cleaned up so well you'd never know they'd been here. The materials are top quality and the price was reasonable. Would highly recommend!
My new roof looks great, I'm very happy.
Talked with Jim after a hail storm damaged our roof. Could have got more estimates but because of Primier Roofings high rating with customer satisfaction we chose them for our shingle replacement. Freddy and his crew were on time and did a fantastic job . Thanks to the whole team at Premier Roofing and Exteriors
Very happy with the final product. They were very neat and clean. Gabe he’s the best.
After damage from a hailstorm, Premier replaced our roof and repaired siding and screens. Andrew, Freddy, and the crew worked hard to help us through every stage of the project from roof inspection, to helping communicate with insurance, removing the old roof and installing the new. The crew worked efficiently…
Marcus did a great job. Came and explained the process for both roof and windows. Showed us shingle samples and explained difference in them. Told us warranties also. Gabe also did a great job. Stopped over a few times while they were putting on roof. Had them fix a couple things he didn’t like how it looked. Gabe…
Austin was an amazing leader to work with! He responded to our calls or texts almost immediately. When we had an issue he got here as quickly as possible and fixed the problem immediately.. he has assured us if we have any future problems he’ll serve us just as well as he did when the roof went on.we would work…
Had storm damage, and just had the shingles replaced. Everything went smoothly and looks fantastic. Austin the estimator was fantastic to work with and Freddy and his install crew were fantastic as well and everything was cleaned up spotless! Got the whole roof done in 8hrs. Well done guys!
Dana, Freddy and Rick were great to work with. Communication was good and the whole crew worked hard on the job!
The men who replaced our new roof from Premier Roofing & Exteriors did a phenomenal job! They had to deal with rain delays and they still got the job done. The roofers were courteous and friendly. They kept all the landscaping protected, and cleaned up after working all day, even knowing that they were coming back…
Everything is warranted! Everyone performed just as described. No surprises! A great team effort to live up to their name- Premier Roofing.
Nate, Gabe, and the rest of the team provided excellent service from start to finish. No pressure tactics, very responsive to our questions, and transparent about the entire process. We won’t hesitate to call Premier if we need more work done in the future.
Austin was great to work with from start to finish. The quote was thorough and my roof looks great! Highly recommend.
Just had our roof replacement completed from Premier Roofing this week. Looks great.!! Thanks Austin S. and all the representatives of Premier, had a seamless process from inspection, insurance approval and installation. Highly recommended and appreciated
Worked with Premier to get a new roof installed this past spring. Andrew and his team did excellent quality work, communication was clear and consistent throughout the process, and you can tell they truly cared about our needs and concerns instead of strictly selling us something. I'd have no reservations hiring them for future work.
Dana Spencer was wonderful to work with while getting our new roof. He was easy to get ahold of, always on time, kept us very informed and even came out after the project was finished up to personally do a second sweep of our yard for nails. We recommend premier roofing to anyone who needs a new roof!
Dana did a great job with our recent siding installation. Also we did get Windows and Roofing done and I would highly recommend there as well.
Great experience! Great communication and got the job done in a day!
Andrew and Kyle did an amazing job on our new roof and gutters! They took the extra time to make sure that things were done the right way. Communication was fantastic start to finish.
We had an awesome experience with Premier Roofing. We also had gutters done. Both looks fantastic and pricing was fair. Would highly recommend.
Jared from Premier was very helpful, advised me to get a second opinion from my insurance company and argued with them for the damaged areas which led to them correctly covering my whole roof after hail damage rather than shortchanging me. Good communication, recommended
Great experience. Thank you to Jim Kelly for pulling this project together and working with the insurance company to have this project covered by homeowners insurance. There was storm damage to my roof, siding, skylights and gutters. My house looks like a new house. Thank you to Mike Horton for being present…
The crew was fast and efficient. The project manager answered all of my questions and kept me updated. The sales person was polite and explained each product which made it easy to make my final decision on shingles.
Austin Smoes at Premier Roofing is awesome to work with. He’s professional, knowledgeable, easy to communicate with, and actually cares about taking care of his customers. If you need anything roofing related, I’d definitely recommend giving Austin a call. Great guy and great service!
I would recommend Premier for your roof replacement. They were quick, precise and affordable. They did great work on our house !
After 25 years, we were due for a new roof on our house. I called three different companies, including Premier Roofing and Exteriors to get estimates. Jared was our estimator who came out to review our situation and give us an estimate. Jared was extremely knowledgeable, professional, and courteous when he came out.…
The Salesman was great! He was quick to respond to questions and quick to get us samples and kept us updated on the timeline until the work started. The Crew lead was also great, he called us everyday and let us know where they were and what was going to be completed that day, plus he told us the weather report. The…
Andrew and Tim at Premier Roofing did a great job for us! It looks great and they were even able to install it when we were on vacation! I was shocked that we didn’t need to put down a deposit when we signed our contract. We are very satisfied with the roof and their service.
The re-roofing of my house was completed in one day. The surroundings were protected well, with no mess left behind. Workers were pleasant, and seemed to be enjoying each other. The roof looks great, and I feel like the price was very reasonable. Highly recommend this compsny!
We had great customer service. Andrew took the time to meet with us and go through our options. Our project managers Kyle and Gabe both communicated in a timely fashion. The project was done in a day, and our new roof looks great! We are very pleased with our choice!
I cannot say enough about the wonderful experience we had working with Premier Roofing for our recent siding, gutters and roof on our new sunroom. From our first meeting with Andrew Story I knew we had selected wisely. Andrew was very thorough and explained our options thoroughly. The project manager, Kevin…
Great working with Premier Roofing. No issues and they did what they said they would do. Also great follow up!
The crew did a great job with our total roof replacement on a very hot day They even made sure everything was left in perfect condition with the cleanup afterwards. So happy to know they will be working on some siding replacement next. This company gets two thumbs up!
Gabe and the crew did a great job, would reccommend.
Austin walked us through the process the entire time and answered any questions we had. Communication was always great, and the crew did an awesome job. 100% satisfied with everything!
Freddy and his team were great to work with.
We would highly recommend Premier Roofing. Austin gave us all the information we needed and explained everything that would take place. Gabe and Kyle were excellent to work with, and Pelon and his crew worked their hearts out the entire time they were here. We are very satisfied with the work and when they were…
We really like our new roof installed by Premier Roofing. There were many options to choose from by manufacturer including colors and class or grade. The process was very low pressure but informative so we could decide what was best for us and our home. Once the project was able to be started and materials were…
Premier Roofing has been great to work with on our roof replacement. Andrew completed a thorough review of our roof and we felt confident with the quote he provided along with his detailed explanation of the work to be completed. The project managers, Kyle and Gabe, kept us well informed throughout the roof…
Premier did a wonderful job from start to finish. They constantly kept me in the loop of everything. Very helpful and knowledgeable. The roofers were very respectful and polite. I even loaded them up with cookies for working in this terrible heat.
Gabe Hernandes was very detail oriented and tried to foresee problem areas where water could possibly seep in. He took many photos explaining the stages in which the work was done. He always asked me if I had any concerns or questions along the way. I am very satisfied with the quality of the work. customer, Carole Hoffman
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 325 | $13k–$20k |
| Roof repair | 155 | $927–$13k |
| Roof inspection | 145 | — |
| Roof repair for storm & wind damage | 109 | $1.1k–$20k |
| Gutter installation | 66 | — |
| Roof damage repair | 36 | — |
| Window installation | 19 | — |
| Skylight installation | 19 | — |






