How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREPremier Roofing & Exteriors
Grandville, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 18 insulation contractors · 4.9★ from 1,399 Google reviews
Report card
Percentile vs other insulation contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Premier Roofing & Exteriors for 8 kinds of job.
Premier Roofing & Exteriors for roof repair
Clear ✕All 155 Google reviews tagged “Roof repair” · showing 20
Update 10/2026 I had a leak on the roof (due to tree branch damage) and called on a Thursday and Jared personally came out Monday and had the issue taken care of in under an hour. With the rainy season ahead of us, I now have peace of mind the issue is resolved. 2016 -I was very impressed by Premier Roofing. I got…
Excellent experience with Dave who inspected and fixed our roof in East Grand Rapids. We had a very small roofing job and thought it would be difficult to get anyone out to look at the problem. An appointment was set in a timely manner, he arrived right on time, and inspected and fixed the leaks on the spot. After…
I'm not sure how everyone got such great customer service, but that was definitely not my experience. We signed a contract in May. They never completed our roof work until October. Despite my continuously asking Nate Jones for an update. It seems that once you sign a contact with this company, you're no longer a…
We’ve had exceptional interactions with Jerrod at Premier Roofing. He is very knowledgeable but also is utterly fair. He laid out a number of options for some repair work and steered us towards the one that made the most sense for us, which happened to also be the least expensive. He’s a throwback to times of yore…
We were amazed and pleased with Premier Roofing. They have done roof repairs twice for us. The first was after a storm last year, when the roof leaked at 2 skylights. Jerrod came promptly after our call, gave us a good quote, and arranged for the repair to occur very soon. The second time was last week when we…
Gabe and his team are great - prompt, personable, attention to detail, hard working, diligent... We appreciate their work! Great job Guys! Thanks!
I am so glad I chose premier roofing and exterior for my roof replacement! I have a flat section with a lot of water damage and they were able to replace and fix what was no longer working and put in a new system to protect from any future water damage. The team that came out worked non-stop to get the job done and…
Ricky came out and repaired a leak we had in our roof! Very knowledge and respectful! Got the repair done and then went above and beyond and made some other repairs that we didn’t even know about! Would definitely recommend these guys for any work roofing work you might need done!!
Premier Roofing and Exteriors replaced our roof, soffit, fascia and gutters. They were fast, efficient and cleaned up everything. Our salesman, Nate, explained everything well and the foreman of each job connected with us to see if we had any questions or concerns. We are very happy with the completed project.
Hi, I had chance to work with Nate. I was blessed to have him work at our roof. He was straight forward, even did minor fixes for free, very reasonable. Thank you Nate
Amazing and efficient customer service. Went above and beyond the reason for the call. Responded earlier than the time given and took the time to point out amd explain everything that was wrong or needed repair. HIGHLY recommend these amazing folks. Austin was extremely prepared and quick acting.
Excellent customer service and quality work! My husband and I had a huge renovation project and the Premier team did an awesome job with our windows and roof. Highly recommend!!!
Easy scheduling, super kind, and great work. Premier will be my first choice from here on out!
Called to get an our roof inspected for a replacement. Austin was fast and professional to work with. Was able to answer all of our questions and was very knowledgable. 10/10 would recommend to. If you need a replacement or even have questions he is your guy!
The men who replaced our new roof from Premier Roofing & Exteriors did a phenomenal job! They had to deal with rain delays and they still got the job done. The roofers were courteous and friendly. They kept all the landscaping protected, and cleaned up after working all day, even knowing that they were coming back…
I had hail damage on my roof Premier worked with my insurance company and got it covered. The team who replaced the the shingles protected with my shrubs and items around the house so they would not get damaged. They did a great job in one day.
Mike Horton was professional, kind, and helpful. He fixed the seal on my roof vent in less than 10 minutes!
Dana did a great job with our recent siding installation. Also we did get Windows and Roofing done and I would highly recommend there as well.
Highly recommend! Premier made us feel genuinely taken care of from the start. After some shingles came loose, they fit us in their schedule within two days and fixed the problem in about an hour. Friendly, honest, and quick to respond. Will be using them again in the future. Huge shout out to Jim as well - made a headache into a great experience!
Austin Smoes at Premier Roofing is awesome to work with. He’s professional, knowledgeable, easy to communicate with, and actually cares about taking care of his customers. If you need anything roofing related, I’d definitely recommend giving Austin a call. Great guy and great service!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 325 | $13k–$20k |
| Roof repair | 155 | $927–$13k |
| Roof inspection | 145 | — |
| Roof repair for storm & wind damage | 109 | $1.1k–$20k |
| Gutter installation | 66 | — |
| Roof damage repair | 36 | — |
| Window installation | 19 | — |
| Skylight installation | 19 | — |

