Premier Roofing & Exteriors

Update 10/2026 I had a leak on the roof (due to tree branch damage) and called on a Thursday and Jared personally came out Monday and had the issue taken care of in under an hour. With the rainy season ahead of us, I now have peace of mind the issue is resolved. 2016 -I was very impressed by Premier Roofing. I got… Read full review

Excellent experience with Dave who inspected and fixed our roof in East Grand Rapids. We had a very small roofing job and thought it would be difficult to get anyone out to look at the problem. An appointment was set in a timely manner, he arrived right on time, and inspected and fixed the leaks on the spot. After… Read full review

I'm not sure how everyone got such great customer service, but that was definitely not my experience. We signed a contract in May. They never completed our roof work until October. Despite my continuously asking Nate Jones for an update. It seems that once you sign a contact with this company, you're no longer a… Read full review

We’ve had exceptional interactions with Jerrod at Premier Roofing. He is very knowledgeable but also is utterly fair. He laid out a number of options for some repair work and steered us towards the one that made the most sense for us, which happened to also be the least expensive. He’s a throwback to times of yore… Read full review

We were amazed and pleased with Premier Roofing. They have done roof repairs twice for us. The first was after a storm last year, when the roof leaked at 2 skylights. Jerrod came promptly after our call, gave us a good quote, and arranged for the repair to occur very soon. The second time was last week when we… Read full review

Gabe and his team are great - prompt, personable, attention to detail, hard working, diligent... We appreciate their work! Great job Guys! Thanks!

I am so glad I chose premier roofing and exterior for my roof replacement! I have a flat section with a lot of water damage and they were able to replace and fix what was no longer working and put in a new system to protect from any future water damage. The team that came out worked non-stop to get the job done and… Read full review

Ricky came out and repaired a leak we had in our roof! Very knowledge and respectful! Got the repair done and then went above and beyond and made some other repairs that we didn’t even know about! Would definitely recommend these guys for any work roofing work you might need done!!

Premier Roofing and Exteriors replaced our roof, soffit, fascia and gutters. They were fast, efficient and cleaned up everything. Our salesman, Nate, explained everything well and the foreman of each job connected with us to see if we had any questions or concerns. We are very happy with the completed project.

Hi, I had chance to work with Nate. I was blessed to have him work at our roof. He was straight forward, even did minor fixes for free, very reasonable. Thank you Nate

Amazing and efficient customer service. Went above and beyond the reason for the call. Responded earlier than the time given and took the time to point out amd explain everything that was wrong or needed repair. HIGHLY recommend these amazing folks. Austin was extremely prepared and quick acting.

Excellent customer service and quality work! My husband and I had a huge renovation project and the Premier team did an awesome job with our windows and roof. Highly recommend!!!

Easy scheduling, super kind, and great work. Premier will be my first choice from here on out!

Called to get an our roof inspected for a replacement. Austin was fast and professional to work with. Was able to answer all of our questions and was very knowledgable. 10/10 would recommend to. If you need a replacement or even have questions he is your guy!

The men who replaced our new roof from Premier Roofing & Exteriors did a phenomenal job! They had to deal with rain delays and they still got the job done. The roofers were courteous and friendly. They kept all the landscaping protected, and cleaned up after working all day, even knowing that they were coming back… Read full review

I had hail damage on my roof Premier worked with my insurance company and got it covered. The team who replaced the the shingles protected with my shrubs and items around the house so they would not get damaged. They did a great job in one day.

Mike Horton was professional, kind, and helpful. He fixed the seal on my roof vent in less than 10 minutes!

Dana did a great job with our recent siding installation. Also we did get Windows and Roofing done and I would highly recommend there as well.

Highly recommend! Premier made us feel genuinely taken care of from the start. After some shingles came loose, they fit us in their schedule within two days and fixed the problem in about an hour. Friendly, honest, and quick to respond. Will be using them again in the future. Huge shout out to Jim as well - made a headache into a great experience!

Austin Smoes at Premier Roofing is awesome to work with. He’s professional, knowledgeable, easy to communicate with, and actually cares about taking care of his customers. If you need anything roofing related, I’d definitely recommend giving Austin a call. Great guy and great service!

I highly recommend their roof repair services. They were available when needed, thorough and accurate in their work, and kept me up to date throughout the entire process. They provided pictures so I could see the progress and clearly explained what was being done. They were also friendly, professional, and easy to… Read full review

Tyler was friendly, arrived on time, took the time to explain things thoroughly. He also was able to fix my roof problem on the spot instead of having me wait to schedule the repair for another day. This saved me time and money. I have already told a friend about my recommendation of Premier Roofing and will very… Read full review

Responsive, courteous, and thorough! Took pictures of the repair - what a professional follow-up!

Premier roofing did a thorough job from the quoting to the finishing work of my roof. Very happy with the sales person Andrew as he was no pressure but very informative and helpful doing the quoting process. I would recommend them to anyone. Randy.

Dave came over and repaired a part of my roof where water was getting in. He was so kind and answered all of my questions. I’ll be using them in the future!

Roof replacement. Great job, very consciences crew, Rick and Freddy kept us well informed on job progress. Highly recommend Primere.

Austin was amazing he fixed a few shingles on 1 of our carport and did an amazing job. I recommend premier roofing for any of your roofing needs. There on-time and will do a wonderful job. Don't miss out on an amazing company.

We were kept up to date on all stages of the replacement. The workers were all very polite and hard-working folks. The job was run efficiently and professionally! We love our new roof!!

Cannot say enough about Tyler and the whole team at premier roofing! They were thorough, efficient and responsive. Thank you so much for fixing our roof.

I needed a chimney repair following a home inspection. Before I could move forward with the sale of my home, I needed it fixed. Tyler was on it fast. He came over the same day, got it done same day. Tyler did not even charge me! I will definitely use them again for any of my roofing needs.

I cannot stress enough how incredible Premier Roofing & Exteriors was!! In March, we, along with our entire neighborhood and beyond had hail damage from a storm. There was damage on our roof, as well as some other areas on our home and Premier handled all of it! New roof, new window screens, new pieces of siding,… Read full review

Great communication, excellent customer service, quality work! The roofer called me several hours before my scheduled appointment to let me know he come earlier than expected. He communicated every step of the process. I can't say enough good things about this company! Premier isn't just their company name it is their ethos!

Over the top in quality and customer service! Tyler was pleasant, competent, and explained things well. Highly recommend.

Thank you Mike Horton! The Premier Roofing crew led by Brad Rohraff did a complete tear off and replacement of our roof and skylight in one day. It looks great and the yard and driveway left clean. They did exactly what they said they would do, that’s Integrity!

Premier Roofing was easy to work with on replacing my roof from the salesman to scheduler to project Mgr. The crew arrived on time and had to remove 2 layers of shingles before laying the new shingles. The roof was replaced in 1 day. They had everything cleaned up before leaving. Great job & thank you! I highly recommend Premier Roofing.

Professional and thorough intake conversation. Continuous updates during roofing process. Extremely pleased with results. Great follow up conversation and attention to detail to ensure satisfaction.

We developed an ice dam on our roof. Mike Horton was able to identify the problem and gave us a reasonable quote for the repair. Tim and his crew did a great job. Everyone was very friendly and answered all of my questions. We are very pleased with their work and attention to detail. This company installed our… Read full review

Sales-Jared, project manager-Clay, and workers, all were awesome! They were really nice and with great attention to detail before during and after. Their service and pleasant professional manner was impressive and appreciated. I highly recommend them!

Premier did a wonderful job. Dave from Premier was great to work with. Good workmanship and happy with my overall experience. Would recommend

Austin responded to our call. He found our concern which was a crack in the caulk around a vent. Also found and sealed cracked caulk around other vents that would have caused us similar problems in the future, saving us future service calls. Great guy to work with. Very satisfied with the service and the billing. He… Read full review

Nate and his crew were awesome to work with.

Ryan and his staff at Premier are on top of their game. Attention to detail, great communication and fixing the multiple problems that our roof had was a breeze for their staff. The install team, lead by Rick, was very professional and communicated to us throughout the whole process. If you are in West Michigan and… Read full review

We are the second owners of a house that was built in 1960. We’ve had leak problems in our back porch and garage every since we bought the house in 1990. One day this past summer, a salesman from Premier Roofing and Exteriors came to our house and offered to give me a free quote for a new roof. To make a long story… Read full review

I worked with Austin and Clay on my roof replacement. They did an excellent job and kept me informed throughout the entire process. The crew did an excellent job and kept our yard nice and clean. Would recommend them to others.

Worked with Jared he was quick, thorough and professional. I would recommend them to anyone who needs roof work!

Premier Roofing Exteriors is exceptional, outstanding and professional in every way! After our initial call, within 24 hours we had a quote in hand! Josh came to our home to gather the needed information. He was very knowledgeable and professional. He also had samples of their roofing materials, which was extremely… Read full review

This is an excellent company to work with! There was communication every step of the way which we appreciated! Ben kept us informed throughout the process and was there to answer any questions. Tim, the project manager, was just as helpful! The installers were fast, friendly, and cleaned up the mess. Overall an A+ rating!

I had a fantastic experience with this premier roofing! The team was professional, efficient, and priced very fairly compared to other quotes I received. They worked quickly without cutting corners, and the quality of the job really shows.

Ben came out to address my issue and did a wonderful job would recommend.

Highly recommend Premier for your roofing needs. Austin was great to work with. He was professional, courteous, and answered all of my questions right away. Kyle’s team that replaced the roof were amazing! They were respectful of all of my flowers and plants and made sure they were protected. They put in long hours… Read full review

Great experience with everybody, Tavis was awesome and so was Kyle and the crew, did a phenomenally job and all done in one day as well

Very helpful, and provided a free temporary fix for loose shingles that were improperly installed by the previous homeowner. Gave very clear and detailed info on what the issue is, and what is needed to fix it long-term.

They were amazing! Great communication through the whole process! Very efficient at replacing our very old roof (just bought house). They did a fabulous job with clean up as well! They even came back within a couple days to double check the work, clean up process, and make any little fixes. Highly recommend if you are looking to have your roof replaced!!

Jim Kelly was amazing to work with on our new roof. The attention to detail was amazing. Rick did a great job overseeing the new roof, gutters, and all the repairs needed along the way. The crew headed up by Frank was incredible. They were extremely polite and conscientious. They are definitely in a league of their own. Very appreciated!

Josh Bell and his crews hit the ball out of the park on our new roof. It gives me peace of mind that he gave us a thorough inspection. The guys at Premier are well trained and professional. Thank you for making me fall in love with my home all over again! I’ll recommend you anytime.

Mike Horton from Premier came out to the house and did a roof inspection and minor repair. Great explanation and customer service! So happy I found Premier and use them for all my roofing needs.

I'm amazed by this place! Night and day difference between Premier Roofing and other roofing companies. Instead of using sales tactics to try to get us to buy a whole new roof or things that we don't necessarily need, we were met with an expert problem solver who pinpointed the problem we were having and made the… Read full review

The crew was fantastic! They did an awesome job! Austin and Clayton were very friendly and made sure all questions were answered. I would definitely use this company again! Great job guys!! I love my new shingled roof!!

Hardworking crew. Responsive and easy to work with. And our roof looks AMAZING!

Premier did a great job on my roof after it was damaged in a hail storm. They were very professional and kept me well informed all along the way.

It was a pleasure working with Josh Bell from Premier. Beautiful and professionally done job. So much so that my two neighbors also had their hail damage repaired. Thank you Josh. Dave Watson, hone owner.

We live in an area that had heavy hail damage this past spring and after inconsistent responses w/several other companies we signed up with Premier on the spot! They provided immediate responses, were on time, honest, and great to work with! Worked w/Jared specifically. Highly recommend! Can't wait to use them again for our future siding needs.

We had called several companies for a roofing quote. Dana from Premier was the final company to come and look at our house. We had received some high pressure sales tactics from another company and I was wary of another high pressure experience. Dana came in, was calm, listened to our needs, made some… Read full review

Mike was awesome! He explained my roof issues and answered all of my questions. I would highly recommend Premier Roofing for anyone looking for an honest company for home repairs.

Premier did a great job communicating with me. Austin was very professional. They redid the roof on my house put up new gutters,screens’wrap the windows. They also did the front siding I am very happy with the work that they did. I would definitely recommend them to anyone. Thank you Austin and Paul for everything.

Austin Smoes, from Premier roofing and exteriors was great to work with. He made everything so easy I recommend anyone to use him.

Premier was amazing to work with! I had severe damage from a hail storm and needed new siding, gutters, roof. Dana was a hands on project manager-always available for questions, went over our options in detail, worked with our insurance company and kept us informed every step of the way. The work was done super… Read full review

I live in condominium so contact with Premier was handled by management company. Their response time was unbelievable quick. The inspection happened quickly and a possible issue with flashing was noticed. I was kept in the loop at all times and repairs were made very soon. I’m quite happy with the process, communication to me and quality of work.

Josh B was amazing start to finish! Very helpful every step of the way. He made this big project easy and stress free.

Everyone was very professional. We were updated frequently on how the job was going and when it would be completed. Austin, Clay, Carlos and the crew are top notch.

Very professional . Thorough and excellent craftsmanship. Really nice, people .

I have several rental properties in the area. The Premier team has been making annual evalutions to ensure the property is well taken care of. This spring we had storm damage to a couple of them and the Premier team was right on it, getting my insurance carrier to the sites and making sure everything was taken… Read full review

Premier Roofing was a Godsend for this senior on very fixed income! Other companies suggested new roof 8,000 to 17,000 dollars. Jim Kelly at Premier repaired it same day no charge. Good to go for at least 5 years. God bless him!

Dana came out to do an inspection of our roof.He was very thorough and took care of the gasket boots that needed some maintenance. He was professional and friendly. I would highly recommend Dana and Premier Roofing and Exteriors. I wouldn’t hesitate to call them again in the future.

I had some roof concerns and after a quick search found Premier Roofing online. I reached out and they were quick to reply back and were able to schedule an appointment quickly. When they came out they were very nice and honest. After listening to my concerns and inspecting the roof they informed me that… Read full review

Jim came out and did an amazing job. I had a leak on my flat roof and he sealed up the potential source quickly and efficiently. Very happy with the responsiveness and his knowledgeable service!

Premier did a great job getting our house on the schedule, getting the materials here and completing the work on time! We have piece of mind knowing our house was done right, the first time, thanks to Premier Roofing and Austin Smoes!

Great experience all the way around. Austin was super organized, helpful, and responsive. The workers were quick and courteous, everything was done on time and I will definitely use them again for any future roof or siding repairs

Austin and the team did a great job with our roof and were easy to work with from start to finish. Austin was very responsive, flexible and knowledgeable. We recommend Premier for your roofing needs.

Dana came to look at water stains on our roof. He took his time and throughly looked from every angle. He educated us on what to do in the future to help prevent leaks. Didn’t charge us anything and swept off the entire roof. At 4pm on a Friday not rushing us made us feel valued and will definitely use in the future if needed.

They replaced the whole roof in a timely manner and have great warranty. As a disabled veteran I recommend their services. They explained the process very well.

I needed an estimate on a new project I was handling, then I called Premier Roofing Exterior. Dana came out on time on the day and time of appointment. Was very professional in his demeanor and methodical in his inspection. With his prompt inspection report—- same day, I got the assurance that my roof was in good… Read full review

Premier Roofing & Exteriors is an outstanding company! The customer service along with the quality of work that they provide is truly top notch! We could not have been more pleased with our experience working with Premier.

We had a bad hail storm come through our town which caused damage to the roof of my home and business. Josh with Premier Roofing and Exteriors made the whole process from inspection, dealing with the insurance company to installation very smooth and easy. Both insurance adjusters had only good things to say about… Read full review

Jared was excellent! Very friendly, courteous and explained everything very well! Ricky called and said that they would be out to replace the old roof with new when the weather broke. As soon as the weather broke the crew showed up, did the job and was finished by the end of the day, just like they said!!! They did… Read full review

Premier Roofing did an EXCELLENT job! Their sales representative actually new the shingle color that was best for our house right off the bat. The installation was professional and superb. We needed some new facia boards and decking boards as well as some rafter repair and they handled it right then and there.… Read full review

Premier Roofing and exteriors did a wonderful job repairing my roof.I would refer them to anyone who is looking for quality work. Rick was very helpful and knowledgeable and answering all the questions that I had. He is truly an asset to the company!! Thank you to Premier Roofing and Exteriors! It makes me feel good… Read full review

The facia had blown off in a wind storm. We called Premier and they were very responsive. They put our roof on over 10 years ago and came right over like we were a current customer. Rick and his team do an amazing job!!! We will encourage others to call Premier as well. Thank you Premier!!!!!

I want to start by saying the week I had this week was full of bad instances...Monday I woke up and my furnace igniter was broken...then I broke a molar and needed oral surgery asap because it was so bad...then this morning I woke up to a little bit of water coming through the seam in my wall. I googled roof repair… Read full review

Nice guy, on time, very helpful

Josh is an excellent worker. He’s gone above and beyond to help us repair our roof! He’s been so responsive, timely, and honest. We can’t thank him enough. We will definitely be using him when it comes time to replace our roof and for any other exterior needs. Have already recommended him and the company to several friends and family

No need to wait and wander, this company will get your concerns addressed and your problems solved. Their staff is direct and honest. Call them and see for yourself.

The whole crew at Premiere were timely, responsive and professional. Their team was amazing at how efficient and effective they were. Joshua and Clayton did an excellent job, and when I product I ordered was not available, I was given a free upgrade with no extra charge! Thank you for a job well done!

I called Premier to get a second quote on a portion of our roof that was overdue to be replaced. Joshua stopped by and had us a quote the same day. Great price and all quality materials. Clayton and the crew showed up on time and had the roof removed, new roof installed and all cleaned up the same day, that included… Read full review

Nate and his team were very communicative during the entire process. He thoroughly explained what each component of the roof replacement was and followed through with his commitment with zero issues. This entire transaction was hassle free as one could wish for. I would definitely refer Premier Roofing to everyone.

Our roof was leaking at an elevation change due to an extensive ice dam after a recent snowstorm. I called after hours, Joshua returned my call the next morning, and he was able to have David and Clay respond within a couple of hours to remove the ice dam and some additional snow to prevent further leakage, before… Read full review

Dealing with insurance is never a great experience, but with the help I received from Premier, it went better than I expected. They started and finished my entire roof in very acceptable time, in my opinion. Working with David DeVries was great for the whole experience that lasted for months because insurance was… Read full review

Very responsive, professional, and knowledgeable. Offered good recommendations and advice. Honest and trustworthy. Made a minor repair to my roof at no cost, to avoid further damage caused from rain.

Premier Roofing and exteriors did a wonderful job repairing my roof.I would refer them to anyone who is looking for quality work. Austin was very helpful and knowledgeable and answering all the questions that I had. He is truly an asset to the company!! Thank you to Premier Roofing and Exteriors! It makes me feel… Read full review

Very good workers , also came back to take care of a problem , give them 5 stars Would call them again