How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREPremier Roofing & Exteriors
Grandville, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 18 insulation contractors · 4.9★ from 1,399 Google reviews
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Percentile vs other insulation contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Premier Roofing & Exteriors for 8 kinds of job.
Premier Roofing & Exteriors for roof repair
Clear ✕All 155 Google reviews tagged “Roof repair” · showing 140
Update 10/2026 I had a leak on the roof (due to tree branch damage) and called on a Thursday and Jared personally came out Monday and had the issue taken care of in under an hour. With the rainy season ahead of us, I now have peace of mind the issue is resolved. 2016 -I was very impressed by Premier Roofing. I got…
Excellent experience with Dave who inspected and fixed our roof in East Grand Rapids. We had a very small roofing job and thought it would be difficult to get anyone out to look at the problem. An appointment was set in a timely manner, he arrived right on time, and inspected and fixed the leaks on the spot. After…
I'm not sure how everyone got such great customer service, but that was definitely not my experience. We signed a contract in May. They never completed our roof work until October. Despite my continuously asking Nate Jones for an update. It seems that once you sign a contact with this company, you're no longer a…
We’ve had exceptional interactions with Jerrod at Premier Roofing. He is very knowledgeable but also is utterly fair. He laid out a number of options for some repair work and steered us towards the one that made the most sense for us, which happened to also be the least expensive. He’s a throwback to times of yore…
We were amazed and pleased with Premier Roofing. They have done roof repairs twice for us. The first was after a storm last year, when the roof leaked at 2 skylights. Jerrod came promptly after our call, gave us a good quote, and arranged for the repair to occur very soon. The second time was last week when we…
Gabe and his team are great - prompt, personable, attention to detail, hard working, diligent... We appreciate their work! Great job Guys! Thanks!
I am so glad I chose premier roofing and exterior for my roof replacement! I have a flat section with a lot of water damage and they were able to replace and fix what was no longer working and put in a new system to protect from any future water damage. The team that came out worked non-stop to get the job done and…
Ricky came out and repaired a leak we had in our roof! Very knowledge and respectful! Got the repair done and then went above and beyond and made some other repairs that we didn’t even know about! Would definitely recommend these guys for any work roofing work you might need done!!
Premier Roofing and Exteriors replaced our roof, soffit, fascia and gutters. They were fast, efficient and cleaned up everything. Our salesman, Nate, explained everything well and the foreman of each job connected with us to see if we had any questions or concerns. We are very happy with the completed project.
Hi, I had chance to work with Nate. I was blessed to have him work at our roof. He was straight forward, even did minor fixes for free, very reasonable. Thank you Nate
Amazing and efficient customer service. Went above and beyond the reason for the call. Responded earlier than the time given and took the time to point out amd explain everything that was wrong or needed repair. HIGHLY recommend these amazing folks. Austin was extremely prepared and quick acting.
Excellent customer service and quality work! My husband and I had a huge renovation project and the Premier team did an awesome job with our windows and roof. Highly recommend!!!
Easy scheduling, super kind, and great work. Premier will be my first choice from here on out!
Called to get an our roof inspected for a replacement. Austin was fast and professional to work with. Was able to answer all of our questions and was very knowledgable. 10/10 would recommend to. If you need a replacement or even have questions he is your guy!
The men who replaced our new roof from Premier Roofing & Exteriors did a phenomenal job! They had to deal with rain delays and they still got the job done. The roofers were courteous and friendly. They kept all the landscaping protected, and cleaned up after working all day, even knowing that they were coming back…
I had hail damage on my roof Premier worked with my insurance company and got it covered. The team who replaced the the shingles protected with my shrubs and items around the house so they would not get damaged. They did a great job in one day.
Mike Horton was professional, kind, and helpful. He fixed the seal on my roof vent in less than 10 minutes!
Dana did a great job with our recent siding installation. Also we did get Windows and Roofing done and I would highly recommend there as well.
Highly recommend! Premier made us feel genuinely taken care of from the start. After some shingles came loose, they fit us in their schedule within two days and fixed the problem in about an hour. Friendly, honest, and quick to respond. Will be using them again in the future. Huge shout out to Jim as well - made a headache into a great experience!
Austin Smoes at Premier Roofing is awesome to work with. He’s professional, knowledgeable, easy to communicate with, and actually cares about taking care of his customers. If you need anything roofing related, I’d definitely recommend giving Austin a call. Great guy and great service!
I highly recommend their roof repair services. They were available when needed, thorough and accurate in their work, and kept me up to date throughout the entire process. They provided pictures so I could see the progress and clearly explained what was being done. They were also friendly, professional, and easy to…
Tyler was friendly, arrived on time, took the time to explain things thoroughly. He also was able to fix my roof problem on the spot instead of having me wait to schedule the repair for another day. This saved me time and money. I have already told a friend about my recommendation of Premier Roofing and will very…
Responsive, courteous, and thorough! Took pictures of the repair - what a professional follow-up!
Premier roofing did a thorough job from the quoting to the finishing work of my roof. Very happy with the sales person Andrew as he was no pressure but very informative and helpful doing the quoting process. I would recommend them to anyone. Randy.
Dave came over and repaired a part of my roof where water was getting in. He was so kind and answered all of my questions. I’ll be using them in the future!
Roof replacement. Great job, very consciences crew, Rick and Freddy kept us well informed on job progress. Highly recommend Primere.
Austin was amazing he fixed a few shingles on 1 of our carport and did an amazing job. I recommend premier roofing for any of your roofing needs. There on-time and will do a wonderful job. Don't miss out on an amazing company.
We were kept up to date on all stages of the replacement. The workers were all very polite and hard-working folks. The job was run efficiently and professionally! We love our new roof!!
Cannot say enough about Tyler and the whole team at premier roofing! They were thorough, efficient and responsive. Thank you so much for fixing our roof.
I needed a chimney repair following a home inspection. Before I could move forward with the sale of my home, I needed it fixed. Tyler was on it fast. He came over the same day, got it done same day. Tyler did not even charge me! I will definitely use them again for any of my roofing needs.
I cannot stress enough how incredible Premier Roofing & Exteriors was!! In March, we, along with our entire neighborhood and beyond had hail damage from a storm. There was damage on our roof, as well as some other areas on our home and Premier handled all of it! New roof, new window screens, new pieces of siding,…
Great communication, excellent customer service, quality work! The roofer called me several hours before my scheduled appointment to let me know he come earlier than expected. He communicated every step of the process. I can't say enough good things about this company! Premier isn't just their company name it is their ethos!
Over the top in quality and customer service! Tyler was pleasant, competent, and explained things well. Highly recommend.
Thank you Mike Horton! The Premier Roofing crew led by Brad Rohraff did a complete tear off and replacement of our roof and skylight in one day. It looks great and the yard and driveway left clean. They did exactly what they said they would do, that’s Integrity!
Premier Roofing was easy to work with on replacing my roof from the salesman to scheduler to project Mgr. The crew arrived on time and had to remove 2 layers of shingles before laying the new shingles. The roof was replaced in 1 day. They had everything cleaned up before leaving. Great job & thank you! I highly recommend Premier Roofing.
Professional and thorough intake conversation. Continuous updates during roofing process. Extremely pleased with results. Great follow up conversation and attention to detail to ensure satisfaction.
We developed an ice dam on our roof. Mike Horton was able to identify the problem and gave us a reasonable quote for the repair. Tim and his crew did a great job. Everyone was very friendly and answered all of my questions. We are very pleased with their work and attention to detail. This company installed our…
Sales-Jared, project manager-Clay, and workers, all were awesome! They were really nice and with great attention to detail before during and after. Their service and pleasant professional manner was impressive and appreciated. I highly recommend them!
Premier did a wonderful job. Dave from Premier was great to work with. Good workmanship and happy with my overall experience. Would recommend
Austin responded to our call. He found our concern which was a crack in the caulk around a vent. Also found and sealed cracked caulk around other vents that would have caused us similar problems in the future, saving us future service calls. Great guy to work with. Very satisfied with the service and the billing. He…
Nate and his crew were awesome to work with.
Ryan and his staff at Premier are on top of their game. Attention to detail, great communication and fixing the multiple problems that our roof had was a breeze for their staff. The install team, lead by Rick, was very professional and communicated to us throughout the whole process. If you are in West Michigan and…
We are the second owners of a house that was built in 1960. We’ve had leak problems in our back porch and garage every since we bought the house in 1990. One day this past summer, a salesman from Premier Roofing and Exteriors came to our house and offered to give me a free quote for a new roof. To make a long story…
I worked with Austin and Clay on my roof replacement. They did an excellent job and kept me informed throughout the entire process. The crew did an excellent job and kept our yard nice and clean. Would recommend them to others.
Worked with Jared he was quick, thorough and professional. I would recommend them to anyone who needs roof work!
Premier Roofing Exteriors is exceptional, outstanding and professional in every way! After our initial call, within 24 hours we had a quote in hand! Josh came to our home to gather the needed information. He was very knowledgeable and professional. He also had samples of their roofing materials, which was extremely…
This is an excellent company to work with! There was communication every step of the way which we appreciated! Ben kept us informed throughout the process and was there to answer any questions. Tim, the project manager, was just as helpful! The installers were fast, friendly, and cleaned up the mess. Overall an A+ rating!
I had a fantastic experience with this premier roofing! The team was professional, efficient, and priced very fairly compared to other quotes I received. They worked quickly without cutting corners, and the quality of the job really shows.
Ben came out to address my issue and did a wonderful job would recommend.
Highly recommend Premier for your roofing needs. Austin was great to work with. He was professional, courteous, and answered all of my questions right away. Kyle’s team that replaced the roof were amazing! They were respectful of all of my flowers and plants and made sure they were protected. They put in long hours…
Great experience with everybody, Tavis was awesome and so was Kyle and the crew, did a phenomenally job and all done in one day as well
Very helpful, and provided a free temporary fix for loose shingles that were improperly installed by the previous homeowner. Gave very clear and detailed info on what the issue is, and what is needed to fix it long-term.
They were amazing! Great communication through the whole process! Very efficient at replacing our very old roof (just bought house). They did a fabulous job with clean up as well! They even came back within a couple days to double check the work, clean up process, and make any little fixes. Highly recommend if you are looking to have your roof replaced!!
Jim Kelly was amazing to work with on our new roof. The attention to detail was amazing. Rick did a great job overseeing the new roof, gutters, and all the repairs needed along the way. The crew headed up by Frank was incredible. They were extremely polite and conscientious. They are definitely in a league of their own. Very appreciated!
Josh Bell and his crews hit the ball out of the park on our new roof. It gives me peace of mind that he gave us a thorough inspection. The guys at Premier are well trained and professional. Thank you for making me fall in love with my home all over again! I’ll recommend you anytime.
Mike Horton from Premier came out to the house and did a roof inspection and minor repair. Great explanation and customer service! So happy I found Premier and use them for all my roofing needs.
I'm amazed by this place! Night and day difference between Premier Roofing and other roofing companies. Instead of using sales tactics to try to get us to buy a whole new roof or things that we don't necessarily need, we were met with an expert problem solver who pinpointed the problem we were having and made the…
The crew was fantastic! They did an awesome job! Austin and Clayton were very friendly and made sure all questions were answered. I would definitely use this company again! Great job guys!! I love my new shingled roof!!
Hardworking crew. Responsive and easy to work with. And our roof looks AMAZING!
Premier did a great job on my roof after it was damaged in a hail storm. They were very professional and kept me well informed all along the way.
It was a pleasure working with Josh Bell from Premier. Beautiful and professionally done job. So much so that my two neighbors also had their hail damage repaired. Thank you Josh. Dave Watson, hone owner.
We live in an area that had heavy hail damage this past spring and after inconsistent responses w/several other companies we signed up with Premier on the spot! They provided immediate responses, were on time, honest, and great to work with! Worked w/Jared specifically. Highly recommend! Can't wait to use them again for our future siding needs.
We had called several companies for a roofing quote. Dana from Premier was the final company to come and look at our house. We had received some high pressure sales tactics from another company and I was wary of another high pressure experience. Dana came in, was calm, listened to our needs, made some…
Mike was awesome! He explained my roof issues and answered all of my questions. I would highly recommend Premier Roofing for anyone looking for an honest company for home repairs.
Premier did a great job communicating with me. Austin was very professional. They redid the roof on my house put up new gutters,screens’wrap the windows. They also did the front siding I am very happy with the work that they did. I would definitely recommend them to anyone. Thank you Austin and Paul for everything.
Austin Smoes, from Premier roofing and exteriors was great to work with. He made everything so easy I recommend anyone to use him.
Premier was amazing to work with! I had severe damage from a hail storm and needed new siding, gutters, roof. Dana was a hands on project manager-always available for questions, went over our options in detail, worked with our insurance company and kept us informed every step of the way. The work was done super…
I live in condominium so contact with Premier was handled by management company. Their response time was unbelievable quick. The inspection happened quickly and a possible issue with flashing was noticed. I was kept in the loop at all times and repairs were made very soon. I’m quite happy with the process, communication to me and quality of work.
Josh B was amazing start to finish! Very helpful every step of the way. He made this big project easy and stress free.
Everyone was very professional. We were updated frequently on how the job was going and when it would be completed. Austin, Clay, Carlos and the crew are top notch.
Very professional . Thorough and excellent craftsmanship. Really nice, people .
I have several rental properties in the area. The Premier team has been making annual evalutions to ensure the property is well taken care of. This spring we had storm damage to a couple of them and the Premier team was right on it, getting my insurance carrier to the sites and making sure everything was taken…
Premier Roofing was a Godsend for this senior on very fixed income! Other companies suggested new roof 8,000 to 17,000 dollars. Jim Kelly at Premier repaired it same day no charge. Good to go for at least 5 years. God bless him!
Dana came out to do an inspection of our roof.He was very thorough and took care of the gasket boots that needed some maintenance. He was professional and friendly. I would highly recommend Dana and Premier Roofing and Exteriors. I wouldn’t hesitate to call them again in the future.
I had some roof concerns and after a quick search found Premier Roofing online. I reached out and they were quick to reply back and were able to schedule an appointment quickly. When they came out they were very nice and honest. After listening to my concerns and inspecting the roof they informed me that…
Jim came out and did an amazing job. I had a leak on my flat roof and he sealed up the potential source quickly and efficiently. Very happy with the responsiveness and his knowledgeable service!
Premier did a great job getting our house on the schedule, getting the materials here and completing the work on time! We have piece of mind knowing our house was done right, the first time, thanks to Premier Roofing and Austin Smoes!
Great experience all the way around. Austin was super organized, helpful, and responsive. The workers were quick and courteous, everything was done on time and I will definitely use them again for any future roof or siding repairs
Austin and the team did a great job with our roof and were easy to work with from start to finish. Austin was very responsive, flexible and knowledgeable. We recommend Premier for your roofing needs.
Dana came to look at water stains on our roof. He took his time and throughly looked from every angle. He educated us on what to do in the future to help prevent leaks. Didn’t charge us anything and swept off the entire roof. At 4pm on a Friday not rushing us made us feel valued and will definitely use in the future if needed.
They replaced the whole roof in a timely manner and have great warranty. As a disabled veteran I recommend their services. They explained the process very well.
I needed an estimate on a new project I was handling, then I called Premier Roofing Exterior. Dana came out on time on the day and time of appointment. Was very professional in his demeanor and methodical in his inspection. With his prompt inspection report—- same day, I got the assurance that my roof was in good…
Premier Roofing & Exteriors is an outstanding company! The customer service along with the quality of work that they provide is truly top notch! We could not have been more pleased with our experience working with Premier.
We had a bad hail storm come through our town which caused damage to the roof of my home and business. Josh with Premier Roofing and Exteriors made the whole process from inspection, dealing with the insurance company to installation very smooth and easy. Both insurance adjusters had only good things to say about…
Jared was excellent! Very friendly, courteous and explained everything very well! Ricky called and said that they would be out to replace the old roof with new when the weather broke. As soon as the weather broke the crew showed up, did the job and was finished by the end of the day, just like they said!!! They did…
Premier Roofing did an EXCELLENT job! Their sales representative actually new the shingle color that was best for our house right off the bat. The installation was professional and superb. We needed some new facia boards and decking boards as well as some rafter repair and they handled it right then and there.…
Premier Roofing and exteriors did a wonderful job repairing my roof.I would refer them to anyone who is looking for quality work. Rick was very helpful and knowledgeable and answering all the questions that I had. He is truly an asset to the company!! Thank you to Premier Roofing and Exteriors! It makes me feel good…
The facia had blown off in a wind storm. We called Premier and they were very responsive. They put our roof on over 10 years ago and came right over like we were a current customer. Rick and his team do an amazing job!!! We will encourage others to call Premier as well. Thank you Premier!!!!!
I want to start by saying the week I had this week was full of bad instances...Monday I woke up and my furnace igniter was broken...then I broke a molar and needed oral surgery asap because it was so bad...then this morning I woke up to a little bit of water coming through the seam in my wall. I googled roof repair…
Nice guy, on time, very helpful
Josh is an excellent worker. He’s gone above and beyond to help us repair our roof! He’s been so responsive, timely, and honest. We can’t thank him enough. We will definitely be using him when it comes time to replace our roof and for any other exterior needs. Have already recommended him and the company to several friends and family
No need to wait and wander, this company will get your concerns addressed and your problems solved. Their staff is direct and honest. Call them and see for yourself.
The whole crew at Premiere were timely, responsive and professional. Their team was amazing at how efficient and effective they were. Joshua and Clayton did an excellent job, and when I product I ordered was not available, I was given a free upgrade with no extra charge! Thank you for a job well done!
I called Premier to get a second quote on a portion of our roof that was overdue to be replaced. Joshua stopped by and had us a quote the same day. Great price and all quality materials. Clayton and the crew showed up on time and had the roof removed, new roof installed and all cleaned up the same day, that included…
Nate and his team were very communicative during the entire process. He thoroughly explained what each component of the roof replacement was and followed through with his commitment with zero issues. This entire transaction was hassle free as one could wish for. I would definitely refer Premier Roofing to everyone.
Our roof was leaking at an elevation change due to an extensive ice dam after a recent snowstorm. I called after hours, Joshua returned my call the next morning, and he was able to have David and Clay respond within a couple of hours to remove the ice dam and some additional snow to prevent further leakage, before…
Dealing with insurance is never a great experience, but with the help I received from Premier, it went better than I expected. They started and finished my entire roof in very acceptable time, in my opinion. Working with David DeVries was great for the whole experience that lasted for months because insurance was…
Very responsive, professional, and knowledgeable. Offered good recommendations and advice. Honest and trustworthy. Made a minor repair to my roof at no cost, to avoid further damage caused from rain.
Premier Roofing and exteriors did a wonderful job repairing my roof.I would refer them to anyone who is looking for quality work. Austin was very helpful and knowledgeable and answering all the questions that I had. He is truly an asset to the company!! Thank you to Premier Roofing and Exteriors! It makes me feel…
Very good workers , also came back to take care of a problem , give them 5 stars Would call them again
Premier lives up to there name. From the inspection that Mike did after the hail storm. To Kyle who was the project manager. To the work crew. Everything was done in a timely manor. Very impressed with the quality of materials and workmanship. Couldn’t ask for a better experience. Thank you
Jim and Clay took great care of us from start to finish! They were extremely kind, honest, hardworking and great communicators 😊. They were able to get our roof done way sooner than we anticipated. But even before they could get out to us, Clay came out and fixed an area on our roof to get us through until the…
Everyone was very professional. Start to finish, the entire team was excellent. I would recommend Premier Roofing to anyone.
Dave was very professional and answered all our questions. I think having a person like Kyle is great. Team doing the job were prompt and hard working only stopped for lunch. Finished house and garage in one day. Great job even after stripping and replacing entire house with new OSB board. Highly recommend PREMIER! Very friendly and attentive!👍👍👍
After a terrible storm in our area, Jim Kelly came out the next day to inspect the damages to our roof. He was attentive and detailed and provided everything directly to our insurance agent for a quick turn around and approval! The install was scheduled and the crew came and did an amazing job in just one day.…
After our first roofing company basically ghosted us, and getting the run around from our insurance company. We FINALLY got our roof done. Thank you to Josh who picked up the pieces the other roofing company left and helped us continue the fight with our insurance company. He did an amazing job and was great to…
Very communicative from the owner to the project manager. Helped us with every step of the process. We decided to go with a LOCAL company - we searched them out and we are glad we did!!
Very competitive bid; showed up early and worked all day! Very professional and kept us informed the entire completion of job with texts, pictures and meetings. The best experience for having to have our roof replaced. Thanks Jared, Clay and Team!
Josh came over and gave an estimate of what needed to be done and a couple days later Clayton showed up with a crew and in 2 days we had a beautiful new roof; couldn't be happuer. They even cleaned up well afterwards. Very professional
I couldn't ask for a better service! I would highly recommend. I needed a small roof repair, it was taken care of promptly and professionally. I needed a honest professional inspection of our roof. I was given quality feedback and recommendations on how to proceed in the future. I will %100 be using Premier…
I appreciated the professional and knowledgeable service. The project was completed as planned. Premier manager worked great with insurance company representative. Great job with roof and gutters. Mike, Clay, and the team did an excellent job! Thank you. Highly recommend!
Everybody that was on site was professional and courteous and answered any and all questions very quickly, from the new chimney all the way to the new gutters and downspouts the entire job changes the look of our house. Very happy customers.
We used Premier Roofing to strip and shingle our home and install new roof vents. They also corrected a problem in our chimney area that had leaks. Austin gave us a very fair price and worked with the crew in scheduling our job. Wayne stopped to inspect and explain what was corrected at the chimney. Both of these…
We were very impressed and happy with our roof shingle replacement and attic venting. Austin was great in quoting our job and getting it done. Wayne really went above and beyond on correcting a structural issue on the roof as well as stopping by to show me what needed repair on another problem. I can not give a…
Thank you Jared of Premier Roofing for an inspection/estimate! He explained the problem, took pictures and did a repair to help extend the life of the roof a few more years for us at no charge!
Josh at Premier roofing was extremely helpful and knowledgeable. We had hail damage on our roof and he was a huge help throughout the entire process. Our new roof looks great and I would highly recommend their services!
Premier provided excellent professional customer service and installation of a new roof. Premier effectively communicated the entire process and was highly fair while helping me decide the best available option for the roof replacement.
Premier Roofing replaced the roof on our house and did an excellent job. Work was completed in one day and they cleaned up so well, you would never have known that they had been there. Austin was great to work with, answered all our questions, and kept us updated throughout the entire process.
Premier Roofing did a fine job on my roof it was completed the same day.
Great company to work with! Austin was great at communicating every step of the way. The whole roof needed to be replaced. Once materials came in they were able to get it done in a day and a half. The entire process went smoothly and I am glad I went with Premier Roofing.
Great job, done in a timely fashion, Great job cleaning yard, hard working crew. Thanks for a job well done.
Impressive ! We had 3 companies give us estimates and Premier was the 3rd to come out AND Mike was the only one to get up and actually check out the roof And for a half hour. Once the project began their Project Mgr came out along with a 12 man crew (our roof is large and used 100 squares. They did a complete tear…
Austin and his team came to see the damage on my roof from back to back storms. Water was running through my skylights into the house. When he initially looked at it he made some temporary repairs to stop the leaking, but found that the damage caused from the storms were far worse that I could see from below. He…
We needed a new roof on our home. Jim Kelly was very prompt to contact us and inspect the roof. He continued to stay in contact regarding the timing of installation. The work crew was very efficient as they worked in the heat to complete the job even with some threatening weather. All were courteous and…
Working with Premier Roofing was a pleasure from beginning to end. Everything was so smooth and I just answered questions they did all the work even insurance things. A whole roof was put on our house in like 9 hours and cleanup was exceptional. Thank you so much to Mike who got us started, to Kyle and his crew…
Worked with Austin and his team for a roof replacement. Austin came out to assist same day for assessment, provided guidance on next steps, insurance process, and provided valuable insight. He was always eager to assist and was very courteous the entire process with no pressure whatsoever. I was updated over the…
I called Premier and the next day Jared got back with me! He came out that day inspected my roof, told me what was wrong in really good detail and told me how he could help. Not only did he know what he was talking about, but he was really personable and he truly cares about people and it showed! I’d recommend Premier to anyone because of Jared!
I came home on Friday night to a wet rug and puddle on the bench in my mud room. It appeared my roof was leaking at the chimney. Saturday I started leaving messages to get someone to come look at it. Austin called me back within a couple hours and we set up an appointment for Monday. He looked over everything…
Austin was able and willing to come by the same day we called to check out a roof leak we have. He was able to secure the leak and ceiling until Spring time when we are able to get the leak fixed. Thank you for taking the time to ensure our ceiling is safe until Spring. We appreciate the willingness to go above and…
Austin was a huge help.I am currently working 1000 miles away from home and my wife told me we have water coming in the ceiling. I called him and he came over a few days later. Most of the time when you call a roofer they are only interested in doing the whole roof and don’t want to mess around with a repair. I am…
Great service! Great staff!
Several years back I called Premier Roofing and Exteriors to check out our roof and give us a quote. Josh did a full inspection, fixed a couple of minor things that he could do himself and told me that we should be good yet for a couple of years if not more. We thought that this was an honest observation which…
Premier Roofing is an excellent company. They showed up at the stated time and performed a thorough examination of the roof. They determined the issue and fixed it in a timely manner. I could not have been more happy with the communication, quality of work, and responsiveness to our leak. HIGHLY RECOMMEND!
Our experience with Premier Roofing has been fantastic thus far. They're busy, but they still made time for us. Austin Smoes (one of their estimators) came over and patched our roofing problem, no muss no fuss. It's important to note that it's hard to say if this will totally fix the problem or they'll have to come…
Following a storm, I had hail and wind damage to my roof. I got quotes from five different companies. I chose Premier Roofing because Josh Bell had excellent customer service, provided examples and detailed information, and took the time to answer all of my questions. Josh also has a great deal of experience working…
We chose Premier based on a personal friend's recommendation and Jim's ability to patiently explain (with no pressure) when he came out for an estimate. We are extremely pleased with the quality craftsmanship of our new roof. Premier was able to professionally handle all issues and concerns we had regarding our…
We called to have someone come evaluate a couple small leaks in our roof, and someone answered right away. They were courteous and professional. Austin arrived at our house he was a bit early and was patient (I didn’t hear him knocking a few times) and efficient and professional. He identified the root of the problem and fixed it right then!
Premier Roofing did a great job on my roof. Communication was consistent and did a good job cleaning up when they finished. It was a pleasure working with Austin.
Had a great experience with Premier! Was told by a different roofing company out of Troy, MI that my insurance company would not work with them yet when I spoke to Mike Horton at Premier, he worked with my insurance company with no issues. Both Mike and Dave Gater were great with communication thru the entire…
Absolutely fantastic customer service. Honest and thorough. Willing to help and very responsive. Really helped us out with our roofing issue and gave a great repair solution for our home. We are so appreciative of Premier for their help! Call Jim Kelly next time you need assistance with your roof!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 325 | $13k–$20k |
| Roof repair | 155 | $927–$13k |
| Roof inspection | 145 | — |
| Roof repair for storm & wind damage | 109 | $1.1k–$20k |
| Gutter installation | 66 | — |
| Roof damage repair | 36 | — |
| Window installation | 19 | — |
| Skylight installation | 19 | — |

