Experts Reviews · Company report
Premier Roofing & Exteriors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Premier Roofing & Exteriors

Grandville, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 18 insulation contractors · 4.9★ from 1,399 Google reviews

Report card

Percentile vs other insulation contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premier Roofing & Exteriors is better than 92% of insulation contractors.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premier Roofing & Exteriors is better than 87% of insulation contractors.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premier Roofing & Exteriors is better than 95% of insulation contractors.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premier Roofing & Exteriors is better than 100% of insulation contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premier Roofing & Exteriors is better than 100% of insulation contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Premier Roofing & Exteriors is better than 61% of insulation contractors.B
61

Reviews for your job

Customers hired Premier Roofing & Exteriors for 8 kinds of job.

Premier Roofing & Exteriors for roof repair for storm & wind damage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.109
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$18,000–20,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.1k–$20k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair for storm & wind damage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 109 Google reviews tagged “Roof repair for storm & wind damage” · showing 40

Jeanette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We chose Premier based on recommendations from neighbors after significant hail damage to our roof and siding. We couldn’t be more pleased with the company and quality of work from start to finish! The process was smooth and timely, and communication was great all the way through. Premier worked with our insurance…

Paid $2,000–4,000Reasonable priceRoof repair for storm & wind damage
Graciela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

From the first point of contact (Dana was/is extremely helpful) to the finished product we were thrilled with Premier. My husband and I love our siding and roof. The workmanship was phenomenal. We had an amazing experience with the (siding) crew and the project manager, Freddy. The roofing crew was also terrific,…

Roof repair for storm & wind damageRoof inspectionRoof installation
Jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had Marcus come out and inspect and fix a leak around my chimney he was very friendly and did a great job. Also started the process of measuring for another project.

Great priceRoof repair for storm & wind damage
Giang2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had my roofing done almost ten years ago by Premier roofing and exterior company. With a heavy rain and strong wind; I heard a banging noise from the roof. I called Premier right away to evaluate the problem. Tim a technician from Premier came right away to help me. Tim is very knowledgeable and pleasant and he…

Roof repair for storm & wind damage
Shawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had hail damage and had Premier come out. Great communication, fast and high quality work. I would definitely recommend them for your roofing needs.

Paid $18,000–20,000Reasonable priceRoof repair for storm & wind damage
WendyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We were fortunate to have Jared arrive promptly and address a small issue with a shingle/roof vent. He handled it expertly and quickly. We highly recommend him! He’s a true gentleman and professional.

Roof repair for storm & wind damage
BrianLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Outstanding experience from start to finish. I could tell from all of the Premier signs popping up in our neighborhood after the hailstorm that they are super busy, but when I contacted them, they responded right away. Austin came out quickly to inspect the roof and walked me through the whole process from…

Reasonable priceRoof repair for storm & wind damage
Joe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a loose piece of fascia siding right under my roof that had started to come off. Dana called me back immediately, and set something up for the very next morning. He communicated extremely well with me, showed up on time to the minute, and did a phenomenal job. In a world where you are lucky to get a contractor…

Great priceRoof repair for storm & wind damage
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They reroofed our house 1 years ago, in the big windstorm yesterday a shingle came off the roof. My wife called and left a message last night. Today (Saturday) one of the roofers came by, checked it out, grabbed one of our spare singles, and fixed it. I thought this was going to cost me $$$$ and takes weeks to…

Great priceRoof repair for storm & wind damage
Vicki11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

After the big storm in Jenison, Jared from Premier Roofing was checking my neighbor's roof for hail damage and kindly came over to check my roof too. He was very nice, honest, knowledgeable, helpful and answered ALL my roofing questions. My roof was not damaged and doesn't need to be replaced but I was very…

Roof repair for storm & wind damageRoof inspection
Kerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

10/10 - I had a great experience with Premier Roofing. I called about a repair and they called me back very quickly and were able to come out the same day! The team was professional, courteous, and clearly knew what they were doing. It’s hard to find companies that respond this quickly and do such quality work. I…

Great priceRoof repair for storm & wind damage
Brad8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Premier did a wonderful job. Dave from Premier was great to work with. Good workmanship and happy with my overall experience. Would recommend

Paid $14,000–16,000Reasonable priceRoof repair for storm & wind damageRoof repair
2violinifyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Premier Roofing Exteriors is exceptional, outstanding and professional in every way! After our initial call, within 24 hours we had a quote in hand! Josh came to our home to gather the needed information. He was very knowledgeable and professional. He also had samples of their roofing materials, which was extremely…

Great priceRoof repair for storm & wind damageRoof inspectionRoof repair
BillLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Replacing a roof is a very infrequent thing to need to do. When you do need to replace a roof you want to select a good company. We were fortunate to have selected a good one. I know they are not all created equal, that is why I am leaving this review. The entire team from sales to supervisor, foreman and crew were…

Roof repair for storm & wind damage
Travis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience with everybody, Tavis was awesome and so was Kyle and the crew, did a phenomenally job and all done in one day as well

Great priceRoof repair for storm & wind damageRoof repair
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

David Gater with Premier Roofing and Exteriors, LLC went above and beyond to meet our needs. Overnight a neighbor's tree crashed onto our house a week before we were leaving on extended vacation. David came out that morning to assess and helped get everything organized. He inspected, and he and I concluded repairs…

Reasonable priceRoof repair for storm & wind damage
Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had both my house and garage re-roofed by Premier Roofing due to storm damage, and I couldn’t be happier with the experience. They worked closely with me and my insurance company to make sure the repairs were handled affordably and efficiently. The crew did a fantastic job—the new roofs look great, and the…

Great priceRoof repair for storm & wind damage
Tara14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Austin was Great to work with! Both roofs were done in 1 day they cleaned up very well and it turned out great!

Gutter installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Andrew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh Bell and his crews hit the ball out of the park on our new roof. It gives me peace of mind that he gave us a thorough inspection. The guys at Premier are well trained and professional. Thank you for making me fall in love with my home all over again! I’ll recommend you anytime.

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
Guillermo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had Premier install a new roof after a nasty storm, we are so happy with the quality, professionalism and the hard working crew that had our house done one one day!! Thank you Nate, Willy&Dana Mendoza.

Roof repair for storm & wind damage
Kimberly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hardworking crew. Responsive and easy to work with. And our roof looks AMAZING!

Roof damage repairRoof installationRoof repair+ Responsiveness+ Quality+ Professionalism
Nate1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team communicated very well and always kept me informed.

Roof repair for storm & wind damage+ Responsiveness+ Quality+ Professionalism
Clyde4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Premier did a great job on my roof after it was damaged in a hail storm. They were very professional and kept me well informed all along the way.

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had Premier replace our roof and our siding due to storm damage. They did a fantastic job. Special shout out to Josh and Wayne, they were awesome to work with!

Gutter installationRoof inspectionRoof installation
matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jared had Great knowledge and top notch customer service!!!!👏🏾👏🏾

Roof repair for storm & wind damage+ Punctuality+ Quality+ Professionalism
Jerry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jared was great to work with

Roof repair for storm & wind damage+ Quality
Roger1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Being a contractor of 51 years myself, I was impressed with their work ethic. The crew showed up on time, immediately got to work, were pleasant, and thoroughly cleaned up afterwards. They used high quality materials and did not cut corners. The roof looks amazing!!! Mìke Horton bent over backwards helping…

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Patricia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So happy I went with this company to replace my roof. Dave was such a pleasure to work with and the team who put the roof on were great too!! The color of the roof is absolutely beautiful and I could not be more happy!

Roof inspectionRoof installationSkylight installation+ Responsiveness+ Quality+ Professionalism
Crystal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I worked with a gentleman by the name of Dana. He went above and beyond for us. We had complete roof, gutters and some siding replaced. The guys who preformed the work were all great and cleaned up after themselves. I will also say my insurance inspector said Premiere was one of the best companies to work with after our hail storm.

Gutter installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Kaylie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Premier Roofing went above and beyond with their service! Dana showed up always smiling and kind and happy to help us when we had hail damage to our roof. He helped make the process of communicating to our insurance company so easy! When the day came for our new roof, the crew came and were so friendly and hard…

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Gilmar8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Premier Roofing did an amazing job. Material was delivered as projected. Their crew came and blitz the project in one day. Great quality work.Josh was very responsive, upfront with the process and even when there were challenges with our insurance company, Josh was a man of his word and made it right for us. Thank…

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Staci5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We live in an area that had heavy hail damage this past spring and after inconsistent responses w/several other companies we signed up with Premier on the spot! They provided immediate responses, were on time, honest, and great to work with! Worked w/Jared specifically. Highly recommend! Can't wait to use them again for our future siding needs.

Attic ventingRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
Audrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Austin Smoes was excellent throughout the entire process. He kept me informed and checked in regularly.

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Brandy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Austin was great! Project completed in the timeline provided, everything well explained on what to expect, very happy with the end results.

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Bonnie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

JIM Kelly was at my house today. He was very through and efficient. I highly will recommend him and if ever needed will call him again.

Roof repair for storm & wind damage
Gina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We worked with Premier to have our roof and gutters redone after a hailstorm. They made it very easy to work with our insurance to inspect, make the claim, and then do the work. Very happy with the results!

Gutter installationRoof repair for storm & wind damage+ Responsiveness+ Quality+ Professionalism
Ann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am very pleased with my new roof and siding. I would highly recommend them.

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and courteous from the initial inspection through completion of total roof replacement! I would highly recommend Premier!

Gutter repairsRoof damage repairRoof inspection
Jumangie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were concerned about our leaking roof in our back room and gave Premier Roofing a called and got a quick response. Joshua Homrich was out within a week and able to troubleshoot and address our issue!

Roof inspectionRoof repair for storm & wind damage
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Premier Roofing & Exteriors recently provided roofing services for us. They were very professional and did a great job. We would highly recommend them.

Roof installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality

Show more roof repair for storm & wind damage reviews (69 more) →

Price

$16k+12% vs typical insulation contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 51%Overpriced 0%Not sure 4%

Jobs customers hired them for

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