Experts Reviews · Company report
Premier Roofing & Exteriors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Premier Roofing & Exteriors

Grandville, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 18 insulation contractors · 4.9★ from 1,399 Google reviews

Report card

Percentile vs other insulation contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premier Roofing & Exteriors is better than 92% of insulation contractors.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premier Roofing & Exteriors is better than 87% of insulation contractors.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premier Roofing & Exteriors is better than 95% of insulation contractors.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premier Roofing & Exteriors is better than 100% of insulation contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premier Roofing & Exteriors is better than 100% of insulation contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Premier Roofing & Exteriors is better than 61% of insulation contractors.B
61

Reviews for your job

Customers hired Premier Roofing & Exteriors for 8 kinds of job.

Premier Roofing & Exteriors for skylight installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Skylight installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Skylight installation”

Marie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

After the huge hailstorm and significant damage, we were glad to talk with Premier about the options and needs for our home. They replaced our roof, did some gutter repairs and installed skylights(better than the ones we had!). The team doing the work under Clay were very hard-working, efficient and responsive to…

Paid $20,000+Reasonable priceGutter installationSkylight installationRoof installation
Patrick10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tim Sunberg and his crew did an excellent job! Added sky lights, decking and shingles,all in one day! And with the threat of rain any minute! Thank you Premier Roofing!

Reasonable priceSkylight installationRoof installation
MarkLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Premier was one of three roofing companies that we received bids/estimates from. From the get go, they impressed us. Nate, the estimator, was more knowledgeable and noticed things that one or both of the other roof estimators never mentioned. Our home also has six skylights which needed to be replaced with new…

Paid $20,000+Reasonable priceSkylight installationRoof installationAttic venting installation
2violinifyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Premier Roofing Exteriors is exceptional, outstanding and professional in every way! After our initial call, within 24 hours we had a quote in hand! Josh came to our home to gather the needed information. He was very knowledgeable and professional. He also had samples of their roofing materials, which was extremely…

Great priceRoof repair for storm & wind damageRoof inspectionRoof repair
LennyLocal Guide · 157 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am the president of our condo association and I would like to say how completely satisfied we are with Premier Roofing. We acquired multiple bids. Not only were they the most thorough in their presentation, they were the lowest bid. The job was done in a timely manner and the attention to detail was outstanding.…

Reasonable priceGutter installationAttic ventingSkylight installation
ToddLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This is the second time that I have used Premiere Roofing and simply put, I am impressed. Everything from the quote process to the hard work of the team installing, to the daily phone calls and updates on the progress to the cleanup of the site. Austin was the sales guy. Tim was the job leader, and both exhibited…

Reasonable priceGutter repairsSkylight installationRoof installation
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jim Kelly was amazing to work with on our new roof. The attention to detail was amazing. Rick did a great job overseeing the new roof, gutters, and all the repairs needed along the way. The crew headed up by Frank was incredible. They were extremely polite and conscientious. They are definitely in a league of their own. Very appreciated!

Reasonable priceAttic venting repairsGutter installationRoof repair
Kelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Premier did a roof repair to hold us until the winter weather cleared. This spring they came back and replaced our whole roof and 5 skylights that we had. They did it so fast. It was beautiful. They kept the yard and pool area very clean. They were receptive to the questions we had during the process and kept us…

Gutter installationRoof inspectionSkylight installation+ Responsiveness+ Punctuality+ Professionalism
Mariana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joshua Homrich was out contact for the estimate, questions, follow up, and the actual work. He was nothing short of phenomenal. He was always pleasant, upbeat, respectful, responsible, and addressed any of my concerns before, during, and after the work. He personally inspected the roof issues by direct inspection…

Gutter installationRoof installationSkylight installation+ Responsiveness+ Punctuality+ Quality
Patricia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So happy I went with this company to replace my roof. Dave was such a pleasure to work with and the team who put the roof on were great too!! The color of the roof is absolutely beautiful and I could not be more happy!

Roof inspectionRoof installationSkylight installation+ Responsiveness+ Quality+ Professionalism
adam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Premier was great to work with throughout the entire process. Very responsive and honest. They have knowledgeable project managers and hard working crews. Definitely recommend using them.

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Quality+ Professionalism
JeanineLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were impressed by the professionalism of the sales person. We paid a little more for the roof than some of the other estimates we received, but the quality, guarantee, and workmanship were worth it!

Attic ventingAttic venting installationRoof installation+ Responsiveness+ Punctuality+ Quality
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh B was amazing start to finish! Very helpful every step of the way. He made this big project easy and stress free.

Attic ventingAttic venting installationGutter installation+ Responsiveness+ Punctuality+ Quality
Ross1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Premier Roofing & Exteriors is an outstanding company! The customer service along with the quality of work that they provide is truly top notch! We could not have been more pleased with our experience working with Premier.

Gutter installationRoof damage repairRoof repair+ Responsiveness+ Punctuality+ Quality
mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Premier Roofing and exteriors did a wonderful job repairing my roof.I would refer them to anyone who is looking for quality work. Rick was very helpful and knowledgeable and answering all the questions that I had. He is truly an asset to the company!! Thank you to Premier Roofing and Exteriors! It makes me feel good…

Roof damage repairRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Karyl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Premium Roofing did an excellent job from start to finish! Their communication is excellent.Things were all done in a very timely manner and I was kept informed during the entire project. Very happy with the job they did. Huge thank you to Jim, Mike, Kyle the crew and all who worked on my house. I highly recommend them.

Roof installationSkylight installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Stacey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Austin was amazing! Very professional and honest! They did amazing work in short amount of time. If you need work on your roof or siding, call them. You won’t regret it!

Roof installationSkylight installation+ Responsiveness+ Punctuality+ Quality
IrishLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Austin and his team came to see the damage on my roof from back to back storms. Water was running through my skylights into the house. When he initially looked at it he made some temporary repairs to stop the leaking, but found that the damage caused from the storms were far worse that I could see from below. He…

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Quality+ Professionalism
Shelbe9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service! Great staff!

Roof installationRoof repairSkylight installation+ Responsiveness+ Quality+ Professionalism

Price

$16k+12% vs typical insulation contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 51%Overpriced 0%Not sure 4%

Jobs customers hired them for

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