How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%13+0.9Craft & service penalty93−0.7Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREPremier1 Auto Care
San Antonio, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #497Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 1,305 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Premier1 Auto Care for 8 kinds of job.
Premier1 Auto Care for air & cabin filter replacement
Clear ✕All 72 Google reviews tagged “Air & cabin filter replacement” · showing 20
Excellent work! Well done in a timely and professional manner!! Easy scheduling.
Premier1 Auto Care was very helpful and informative. I needed the 100K maintenance on my RX350 Lexus. I began with an oil changed and they listed the maintenance needed by safety prioritizing. We established a monthly maintenance schedule that fit my budget and will keep my car updated according to the car’s…
Christian has been so amazing with the care of my jeep and me... I will keep going back... he even took the time to text and explain everything when I needed it...
Great service, beats dealership prices. Highly recommend!
I started out with these guys by having them inspect a used car i planned on buying. They did a GREAT job-dealt directly with Carvana's warranty dept and took care of the $7k in repairs on a timely basis. I subsequently had them handle maintenance and repairs on my two other car. Great guys, easy to deal with,…
Work on the vehicle was fine, a bit over priced compared to a dealership but that’s kinda expected. This biggest issue was very very poor communication, i dropped my vehicle off on a Monday at 8am, they needed to get some quotes and information and i not once got a call from the shop. I followed up once a day in the…
The Premier1 team to the rescue once again! Great customer Svc from Caleb. He worked through the warranty process & quickly got my daughter back on the road. Excellent at keeping us updated along the way. Thx also to the maintenance techs for their great work.
Great communication and availability. The work was completed sooner than anticipated, even though parts had to be ordered. Everything is working perfectly now! The mechanics did the job promptly, and returned my car in tiptop shape! Caleb, at the San Antonio location in San Pedro, was the agent that worked with me…
I love the care I recieve as a customer and especially for my car! I am seen in a reasonable time , for an economical cost and great personalized service !
Mx for my vehicle was good. Performed all the services agreed upon and was happy with the customer service. My tech was very though in explaining upcoming services I need.
Caleb is an excellent representative for Premier1 Auto. The staff there are courteous, professional, and keep you abreast of your vehicle repairs. They do great work each time I take my Maserati in for service. It alleviates me having to drive all the way to Austin as I trust the quality of their services at Premier1 Auto.
My service manager Christan took care of my trucks needs to including oil and filter service and replaced my tire pressure sensor. Have been trusting Premier Auto with my truck for over 2 years, couldn’t be happier with the service I have received
Great service and professional staff. Foreign cars service is hard to find. Trust is key when allowing someone to work on your vehicle. Upfront cost analysis and support staff coordination with me was seamless.
We always bring our Maseratis here great service! Our representative Caleb always helpful to us. We truly trust this auto shop with our vehicles
I have been with Premier 1 a little over a year. Very intelligent front of the house Mgrs. They connect with everyone in a rare caring way. I have an older 2015 Lexus and Lexus kept going higher in repairs and regular maintenance sadly in the extreme😢..Mercy..It’s almost too expensive to own a car at all in these…
Premier1 Auto Care was the best! Staff were all very courteous and the waiting area was comfortable. I'm a returning and a future customer.
Everyone was nice and kept me well informed
They were extremely busy. Did not expect to wait so long for services to be performed. Otherwise, very professional as always.
I was nervous about leaving the dealership service dept but Premier 1 changed so that. They are professional, competent, and always give an estimate before doing work. I feel like I’m in great hands!
Always a good experience. I've been bringing in my vehicles since Premier opened in ~2018/19, not once have I had a bad experience. This stands true for both the Chrysler products (painful to fix/maintain sometimes) and Toyota products I've brought in for service. Premier technicians have corroborated dealer…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 163 | — |
| Oil change | 157 | — |
| Auto engine diagnostic | 111 | — |
| Wheel alignment | 80 | — |
| Air & cabin filter replacement | 72 | — |
| Brakes | 71 | — |
| Steering & suspension repair | 66 | — |
| Engine repair | 66 | — |
