How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%13+0.9Craft & service penalty93−0.7Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREPremier1 Auto Care
San Antonio, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #497Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 1,305 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Premier1 Auto Care for 8 kinds of job.
Premier1 Auto Care for air conditioning
Clear ✕All 37 Google reviews tagged “Air conditioning”
The work done on my Ford Ranger was completed on time and the ac is blowing cold air. I am very satisfied with the work done and the cost was reasonable.
Christian has been so amazing with the care of my jeep and me... I will keep going back... he even took the time to text and explain everything when I needed it...
Absolutely amazing service from Caleb and the rest of the team! Worked with me every step of the way on my repairs, worked around my work schedule, and made sure I was aware of any additional issues the vehicle may have. I went in for AC repair work and my AC has NEVER been as fast and cold as it is now! I was so…
I started out with these guys by having them inspect a used car i planned on buying. They did a GREAT job-dealt directly with Carvana's warranty dept and took care of the $7k in repairs on a timely basis. I subsequently had them handle maintenance and repairs on my two other car. Great guys, easy to deal with,…
Exceptional service from Premier 1 Auto Care. The online scheduling process was so simple .At my appt Bizmark was professional, courteous and knowledgeable! I was updated throughout the entire process. They diagnosed the issue and repaired in a timely manner. Definitely highly recommended!
Customer service specialists were very helpful and knowledgeable. Turn around time on repair was quick, price was reasonable.
Great communication and availability. The work was completed sooner than anticipated, even though parts had to be ordered. Everything is working perfectly now! The mechanics did the job promptly, and returned my car in tiptop shape! Caleb, at the San Antonio location in San Pedro, was the agent that worked with me…
We always bring our Maseratis here great service! Our representative Caleb always helpful to us. We truly trust this auto shop with our vehicles
Premier1 always takes care of their client. They are very respectful and walk through their estimation process without trying to upsell you. Will definitely go back!
Been there twice for 2 different vehicles. Both times great service and knowledgeable people.
Staff is always very helpful, friendly and courteous. Highly recommend.
Paid for diagnostic and rear Ac repair and neither did I get the correct diagnosis nor my rear ac fixed. My truck was in the shop for a total of 3 different times for over 2 weeks without it being accurately diagnosed. Here I am $1600 less in my pocket with Ac that still isn’t fixed. They maybe great at mechanical…
Great service and fast turnaround time!
My best experience I’ve had with a repair shop, I’ve been to a few in SA for various things on my vehicle before from brakes to headlights and sensors. But usually I had to be able to figure out when the advisor or mechanic was trying to trick me into extra unnecessary repairs. At premier one it didn’t feel like…
This Shop Has Great Customer Service, Pricing, Employees & Communication. I Highly Recommend Them. And Have Already Recommended Them To My Friends And Family. Bringing Both Of My Cars Back For Sure.
As usual, Premier 1 has done a great job. Highly recommended.
I'm new to Texas and San Antonio, I always had a goto company back in Indiana. Was very nervous about who to trust. Through a long chain of phone calls I came across Premier1. So glad I did. Got the job done but more than that, they made a mistake in my favor and was open an honest about it. We worked it out…
Very straight forward and explained the situation very well. Will definitely be taking my other vehicle to get recharged.
Joey helped me, very professional and polite. Premier1 was able to find the cause of noises coming from front of car. Replaced my bad CV drive shafts eliminated the clicking/ratcheting sounds, and left strut was making a clunking sound. Premier1 got rid of all the noises. I drive my car for work and although they…
Can’t say enough about how pleased I am with the work performed on my vehicle. Outstanding customer service, great work, fast (In & out in one day) and very affordable. When the a/c in my vehicle failed, I took it to the dealer. Paid $189.00 for what was an obvious diagnosis (they tried to charge me for 2…
Like most people, they were quick to get my vehicle inspected for the AC diagnostic and had it done in about a day and a half. Considering it was mostly working but greatly reduced efficiency (making the diagnostic tricky) it ended up needing a new compressor. Not an easy task. I call it a win since it's blowing…
Very legit business, these folks definitely know how to do it. Highly recommend!
I was always treated nicely. Service was efficient. I trust my car is in good hands.
We have taken all 3 of our vehicles to Premier1 for various things and have been impressed every time. The service staff is friendly, they have excellent communication and give updates regularly, their pricing is very competitive and their work is impeccable. Premier1 is the best, hands down.
All I know is they did a damn excellent job at getting my truck back in excellent working order. Wayne, my service advisor, was great with keeping me in the loop as to what was going on with my truck, what was needed, what wasn't needed. I didn't have to call for a status. I thank Wayne for his awesome work and…
Wayne was an awesome person to work with coming into town. A little ways away from where we live now but I will GLADLY drive there whenever I need something done on my VW.
Premier1 provided a fast and efficient check on a used vehicle I purchased. They confirmed the engine was sound and prioritized services and maintenance this 16 old car may require. Service completed on time for a fair price.
Premisis very clean - service manager very nice and helpful - the repair seems to have been done properly. While I was happy with the internet based reservation web site, I was not impressed when the service manager told me that I did not have a service reservation logged. It seems that the web service computer…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 163 | — |
| Oil change | 157 | — |
| Auto engine diagnostic | 111 | — |
| Wheel alignment | 80 | — |
| Air & cabin filter replacement | 72 | — |
| Brakes | 71 | — |
| Steering & suspension repair | 66 | — |
| Engine repair | 66 | — |
