How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%13+0.9Craft & service penalty93−0.7Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREPremier1 Auto Care
San Antonio, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #497Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 1,305 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Premier1 Auto Care for 8 kinds of job.
Premier1 Auto Care for auto maintenance
Clear ✕All 29 Google reviews tagged “Auto maintenance”
They inspected my brakes and determined they did not need service yet. There was no charge. I like the feel of this shop.
Premier1 is the ONLY place in San Antonio that we trust. Thorough and HONEST service. They take great pride in their work and we've never had an issue with their integrity. So happy to recommend them. Updating this on 5/15/2026. We moved across town a couple years ago; which made it too difficult to get our repairs…
I took my Mercedes GLC 300 to Premier 1 Auto Care for Service B. They were very professional and did an excellent job! They answered all my questions, were very polite and really care about the customer. I will definitely use them again!
Very happy with the overall service and customer service I give as always a 30. I give a ten for each service done.. Thank you premier 🤩🤩🤩
Reliable and Customer Focused. - Thank You Premier1 Auto & Caleb Syverson ! The Alfa Romeo dealership had closed in San Antonio, TX and with the nearest one in Austin, TX, 90 miles away, I had been looking for a place where technicians understand Alfa Romeos. Last week, my Stelvio (SUV) didn't start in the…
This Shop Has Great Customer Service, Pricing, Employees & Communication. I Highly Recommend Them. And Have Already Recommended Them To My Friends And Family. Bringing Both Of My Cars Back For Sure.
update for 3/31/2023 My engine light came on and they repaired as I was driving home with the vehicle it came back on. I called the company and they came to my home and picked up the car. Left a loaner for me to drive. They found another sensor out and replaced it without charging me. I then drove to Arlington and…
Excellent customer service an workmanship! Highly recommended.
Good service
There service from the time I dropped my car off to the time I picked it up was Amazing! Brad kept me in the loop on the day to day, the owners came out of the office to chat and discuss my vehicle. Felt like a family environment! They worked on my turbo that was smoking and going out. They even assisted with a…
Clean and professional. Reasonable price. Good communication through text. Forgot to make sure key battery was working at pick up, and didn’t secure loose splash guard as promised. Overall good experience.
This is the most trustworthy team of mechanics I’ve dealt with in my 20+ years of driving in San Antonio. On my last visit, they saved me THOUSANDS over what the big name dealerships were forcefully recommending. I’m so happy I found Premier1 and I will not be taking my cars anywhere else.
Joey from Premier 1 really took care of me and was very thorough and keeping me informed on the work that needed to be done. Got the job done quick and put me back on the road. Thank you Premier 1.
Excellent any friendly service. I would use their service again.
Excellent repair of my daughter’s car
Everyone is always friendly. I love that they are transparent about the repairs! Highly recommend!
My go-to shop for all my BMW needs. Professional and courteous staff gives me peace of mind that my vehicle needs are in perfect hands. They kept me updated through the services.
I'm new to Texas and San Antonio, I always had a goto company back in Indiana. Was very nervous about who to trust. Through a long chain of phone calls I came across Premier1. So glad I did. Got the job done but more than that, they made a mistake in my favor and was open an honest about it. We worked it out…
Outstanding customer service and care. Always great service from the fine folks at Premier 1. They service both of my Toyotas. Wouldn’t take them anywhere else.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 163 | — |
| Oil change | 157 | — |
| Auto engine diagnostic | 111 | — |
| Wheel alignment | 80 | — |
| Air & cabin filter replacement | 72 | — |
| Brakes | 71 | — |
| Steering & suspension repair | 66 | — |
| Engine repair | 66 | — |
