How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%13+0.9Craft & service penalty93−0.7Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREPremier1 Auto Care
San Antonio, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #497Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 1,305 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Premier1 Auto Care for 8 kinds of job.
Premier1 Auto Care for battery
Clear ✕All 39 Google reviews tagged “Battery”
Bismark and the whole team were great! They provided me with a loaner and did everything they could to ensure I was taken care of. 5 stars, will return.
Absolutely amazing service from Caleb and the rest of the team! Worked with me every step of the way on my repairs, worked around my work schedule, and made sure I was aware of any additional issues the vehicle may have. I went in for AC repair work and my AC has NEVER been as fast and cold as it is now! I was so…
I have a Mini Cooper S which can be difficult to get serviced anywhere aside from the dealer ($$$$). Premier has a dedicated euro mechanic which made my repair so much easier.
Caleb is an excellent representative for Premier1 Auto. The staff there are courteous, professional, and keep you abreast of your vehicle repairs. They do great work each time I take my Maserati in for service. It alleviates me having to drive all the way to Austin as I trust the quality of their services at Premier1 Auto.
Premier1 is the ONLY place in San Antonio that we trust. Thorough and HONEST service. They take great pride in their work and we've never had an issue with their integrity. So happy to recommend them. Updating this on 5/15/2026. We moved across town a couple years ago; which made it too difficult to get our repairs…
We always bring our Maseratis here great service! Our representative Caleb always helpful to us. We truly trust this auto shop with our vehicles
I have been using Premier for years now and they never let me down. They exchanged my battery that I got two years ago at no charge since it was under warranty. They repaired the coolant leak and a drain plug leak in record time so I could have my car back quickly. They honor their warranty on their work as well. They are honest and efficient IMO.
The crew at Premier1 is great. They keep me on the road. There are moments that arise that could sour the experience, but the crew truly and sincerely give it there all
This was my first visit to Premier1. I needed a new battery and searched Google for a place nearby with good reviews. Premier1 did not disappoint, so I'm leaving a great review. The staff was friendly and professional. I didn't have to wait long while they replaced my battery and the price was very reasonable. I would definitely use them again.
Reliable and Customer Focused. - Thank You Premier1 Auto & Caleb Syverson ! The Alfa Romeo dealership had closed in San Antonio, TX and with the nearest one in Austin, TX, 90 miles away, I had been looking for a place where technicians understand Alfa Romeos. Last week, my Stelvio (SUV) didn't start in the…
Great service and fast turnaround time!
Great experience. Did the job quickly and efficiently!
My e55 had an issue that needed diagnosing and repairing. Adam looked after me and the mechanics did a thorough inspection over the vehicle and recommended maintenance items with clear pictures/videos and explanations. Original issue was addressed as well as suggested maintenance items from flush out and replacing…
The techs are very knowledgeable and professional. Outstanding service!
This Shop Has Great Customer Service, Pricing, Employees & Communication. I Highly Recommend Them. And Have Already Recommended Them To My Friends And Family. Bringing Both Of My Cars Back For Sure.
What a wonderful experience at Premier1 Auto Care. My Lexus rides so smooth with my new tires and Yesi and David were incredible people to work with. Kudos and keep up the excellent work. I’ll be back!!
I am generally satisfied of their service. They repaired my car within my cost guesstimation.
update for 3/31/2023 My engine light came on and they repaired as I was driving home with the vehicle it came back on. I called the company and they came to my home and picked up the car. Left a loaner for me to drive. They found another sensor out and replaced it without charging me. I then drove to Arlington and…
Facility was spotless and the staff is very friendly. My repair was completed earlier than expected. I will be taking my wife's car this week for a repair since I was highly satisfied with their service.
Very legit business, these folks definitely know how to do it. Highly recommend!
Great, fast, and reliable service!!!
We were going to use the dealership to fix my car, but after speaking with the service agent at Premier 1we changed our mind and felt confident in using them. Their service agents are NOT on commission, and so we didn’t feel like they were trying to have us repair something unnecessary. Wayne took a lot of time…
I decided to call Premier 1 after reading several good reviews when my warranty ran out for my German vehicle and they have not disappointed. We’ve taken our vehicle in twice now, for items they listed from their thorough inspection (we chose to break them into multiple appointments.) They’re incredibly fast with…
Premier1 Auto Care was very professional & provided good quality service.
This shop is our go to in SA!! Hands down best experience, the Staff at P1A is fantastic. My wife is an RN and works out of her car visiting patients every day and when here car went down, Will and the staff made sure to get her repair done quickly with little down time. We’ve used the on 3 separate occasions and will continue to use them in the future.
Outstanding Customer Service as always. The staff and owners are always very transparent and straightforward with you. Best part is they offer dealer OEM quality workmanship with the hospitality of a neighborhood shop. I take both my Toyota’s since they have Toyota/Lexus certified technicians on staff. Won’t trust anyone else with my baby (my Tundra).
The place is clean and we had a good auto technician. Wayne our service representative who did the intake was not a good communicator. He talked over me several times while trying to communicate about my car. When I inquired about the high cost of the battery, 186.00, he said he would take off the 49.99 assessment…
Very nice service personnel
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 163 | — |
| Oil change | 157 | — |
| Auto engine diagnostic | 111 | — |
| Wheel alignment | 80 | — |
| Air & cabin filter replacement | 72 | — |
| Brakes | 71 | — |
| Steering & suspension repair | 66 | — |
| Engine repair | 66 | — |
