How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%13+0.9Craft & service penalty93−0.7Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREPremier1 Auto Care
San Antonio, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #497Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 1,305 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Premier1 Auto Care for 8 kinds of job.
Premier1 Auto Care for brakes
Clear ✕All 71 Google reviews tagged “Brakes” · showing 20
Bismark was extremely professional and knowledgeable. The repairs were done on time. He explained every step and let me know all the warranties. Skip the dealer; I highly recommend Premier1 for all your auto care.
Premier1 Auto Care was very helpful and informative. I needed the 100K maintenance on my RX350 Lexus. I began with an oil changed and they listed the maintenance needed by safety prioritizing. We established a monthly maintenance schedule that fit my budget and will keep my car updated according to the car’s…
I started out with these guys by having them inspect a used car i planned on buying. They did a GREAT job-dealt directly with Carvana's warranty dept and took care of the $7k in repairs on a timely basis. I subsequently had them handle maintenance and repairs on my two other car. Great guys, easy to deal with,…
They inspected my brakes and determined they did not need service yet. There was no charge. I like the feel of this shop.
I was planning to head back home to Washington that morning with my grandchildren and the car would not move. The emergency brakes locked up on my VW. I called Premier1, They gave me the number for a tow truck driver with a reasonable price. It was towed up around 10 and they were planning to do a diagnostic.…
Caleb was fantastic to work with. We had a part shipment delay but he kept me informed and they went out of their way to pick up the part when the shipping problem persisted.
Customer service specialists were very helpful and knowledgeable. Turn around time on repair was quick, price was reasonable.
I love the care I recieve as a customer and especially for my car! I am seen in a reasonable time , for an economical cost and great personalized service !
Premier1 is the ONLY place in San Antonio that we trust. Thorough and HONEST service. They take great pride in their work and we've never had an issue with their integrity. So happy to recommend them. Updating this on 5/15/2026. We moved across town a couple years ago; which made it too difficult to get our repairs…
I took my VW in on a Wednesday at 12p. Not only was I able to get in right away, but Caleb was super helpful and friendly! I will be a regular here now for maintenance and oil changes versus the dealership!
Great spot to bring your car! The guys are always helpful, knowledgeable, and friendly. They also don’t delay on getting it fixed, so I didn’t have to wait long to get my car back.
Great service and professional staff. Foreign cars service is hard to find. Trust is key when allowing someone to work on your vehicle. Upfront cost analysis and support staff coordination with me was seamless.
We always bring our Maseratis here great service! Our representative Caleb always helpful to us. We truly trust this auto shop with our vehicles
I came in based on the many positive reviews and I can see why. The service is amazing. I like that I was given updates and I could review pricing.
I have been with Premier 1 a little over a year. Very intelligent front of the house Mgrs. They connect with everyone in a rare caring way. I have an older 2015 Lexus and Lexus kept going higher in repairs and regular maintenance sadly in the extreme😢..Mercy..It’s almost too expensive to own a car at all in these…
Folks, there is a difference between car dealerships and Premier1. Premeir1 offered a better warranty than a dealership and better pricing. I had my front brakes upgraded on my Q50 infiniti. Bismarck is my go to advisor..!!!! Thank you for your diligence and positive attitude. It is greatly appreciated. See you guys soon
Top notch experience from start to finish. Definitely will be using them in the future.
Premiere1 is fabulous. I’ve used them for more than 5 years and they are always helpful and fair!
Professional, Friendly service. My issues were resolved without any incidents. Highly recommended. I will keep returning for future vehicle needs.
My e55 had an issue that needed diagnosing and repairing. Adam looked after me and the mechanics did a thorough inspection over the vehicle and recommended maintenance items with clear pictures/videos and explanations. Original issue was addressed as well as suggested maintenance items from flush out and replacing…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 163 | — |
| Oil change | 157 | — |
| Auto engine diagnostic | 111 | — |
| Wheel alignment | 80 | — |
| Air & cabin filter replacement | 72 | — |
| Brakes | 71 | — |
| Steering & suspension repair | 66 | — |
| Engine repair | 66 | — |
