Premier1 Auto Care

Bismark was extremely professional and knowledgeable. The repairs were done on time. He explained every step and let me know all the warranties. Skip the dealer; I highly recommend Premier1 for all your auto care.

Premier1 Auto Care was very helpful and informative. I needed the 100K maintenance on my RX350 Lexus. I began with an oil changed and they listed the maintenance needed by safety prioritizing. We established a monthly maintenance schedule that fit my budget and will keep my car updated according to the car’s… Read full review

I started out with these guys by having them inspect a used car i planned on buying. They did a GREAT job-dealt directly with Carvana's warranty dept and took care of the $7k in repairs on a timely basis. I subsequently had them handle maintenance and repairs on my two other car. Great guys, easy to deal with,… Read full review

They inspected my brakes and determined they did not need service yet. There was no charge. I like the feel of this shop.

I was planning to head back home to Washington that morning with my grandchildren and the car would not move. The emergency brakes locked up on my VW. I called Premier1, They gave me the number for a tow truck driver with a reasonable price. It was towed up around 10 and they were planning to do a diagnostic.… Read full review

Caleb was fantastic to work with. We had a part shipment delay but he kept me informed and they went out of their way to pick up the part when the shipping problem persisted.

Customer service specialists were very helpful and knowledgeable. Turn around time on repair was quick, price was reasonable.

I love the care I recieve as a customer and especially for my car! I am seen in a reasonable time , for an economical cost and great personalized service !

Premier1 is the ONLY place in San Antonio that we trust. Thorough and HONEST service. They take great pride in their work and we've never had an issue with their integrity. So happy to recommend them. Updating this on 5/15/2026. We moved across town a couple years ago; which made it too difficult to get our repairs… Read full review

I took my VW in on a Wednesday at 12p. Not only was I able to get in right away, but Caleb was super helpful and friendly! I will be a regular here now for maintenance and oil changes versus the dealership!

Great spot to bring your car! The guys are always helpful, knowledgeable, and friendly. They also don’t delay on getting it fixed, so I didn’t have to wait long to get my car back.

Great service and professional staff. Foreign cars service is hard to find. Trust is key when allowing someone to work on your vehicle. Upfront cost analysis and support staff coordination with me was seamless.

We always bring our Maseratis here great service! Our representative Caleb always helpful to us. We truly trust this auto shop with our vehicles

I came in based on the many positive reviews and I can see why. The service is amazing. I like that I was given updates and I could review pricing.

I have been with Premier 1 a little over a year. Very intelligent front of the house Mgrs. They connect with everyone in a rare caring way. I have an older 2015 Lexus and Lexus kept going higher in repairs and regular maintenance sadly in the extreme😢..Mercy..It’s almost too expensive to own a car at all in these… Read full review

Folks, there is a difference between car dealerships and Premier1. Premeir1 offered a better warranty than a dealership and better pricing. I had my front brakes upgraded on my Q50 infiniti. Bismarck is my go to advisor..!!!! Thank you for your diligence and positive attitude. It is greatly appreciated. See you guys soon

Top notch experience from start to finish. Definitely will be using them in the future.

Premiere1 is fabulous. I’ve used them for more than 5 years and they are always helpful and fair!

Professional, Friendly service. My issues were resolved without any incidents. Highly recommended. I will keep returning for future vehicle needs.

My e55 had an issue that needed diagnosing and repairing. Adam looked after me and the mechanics did a thorough inspection over the vehicle and recommended maintenance items with clear pictures/videos and explanations. Original issue was addressed as well as suggested maintenance items from flush out and replacing… Read full review

Excellent service, courteous, respectful and priced fairly. They are "GO TO" auto service providers.

This Shop Has Great Customer Service, Pricing, Employees & Communication. I Highly Recommend Them. And Have Already Recommended Them To My Friends And Family. Bringing Both Of My Cars Back For Sure.

Great service and quick, too. Yese was great to work with!!

I am generally satisfied of their service. They repaired my car within my cost guesstimation.

update for 3/31/2023 My engine light came on and they repaired as I was driving home with the vehicle it came back on. I called the company and they came to my home and picked up the car. Left a loaner for me to drive. They found another sensor out and replaced it without charging me. I then drove to Arlington and… Read full review

First time and I couldn’t be more pleased. The mechanics took the time to find a broken mount and remove it from the frame in which it had fallen into. Adam kept me informed along the process and was willing to stay a few minutes after closing to ensure I got my truck back. Thank you everyone for a great experience. I’ll be coming back.

Facility was spotless and the staff is very friendly. My repair was completed earlier than expected. I will be taking my wife's car this week for a repair since I was highly satisfied with their service.

Amazing Service!

Clean and professional. Reasonable price. Good communication through text. Forgot to make sure key battery was working at pick up, and didn’t secure loose splash guard as promised. Overall good experience.

Everything went well. I appreciate the follow up and communication. Thank you for all your help.

Great service at a fair price

Fabulous service and amazing updates as it is shone on camera with detailed account of problems. I’ll never go any where else!

Outstanding customer service and care. Always great service from the fine folks at Premier 1. They service both of my Toyotas. Wouldn’t take them anywhere else.

Love this place! Wouldn't take my cars anywhere else!

The nicest owners! Very fast service and great quality work!

Outstanding customer service, No up selling. They gave/told me the truth about my vehicle along with legitimate options.

We have taken all 3 of our vehicles to Premier1 for various things and have been impressed every time. The service staff is friendly, they have excellent communication and give updates regularly, their pricing is very competitive and their work is impeccable. Premier1 is the best, hands down.

Wayne did a fantastic job keeping us updated on the progress of the repairs on my Pathfinder. He also explained everything in a way that we could understand. They were so busy, but finished my car 1 day before it was estimated done. Fantastic experience!

Wayne was my service advisor and took care of all my questions and concerns every step of the way. Premier1 came in under my dealer quote for new brakes, and I'm so glad they did. I can't recommend Premier1 enough, they are truly wonderful to work with and the technicians are second to none. Will be a customer for life after this initial experience!

Prompt service and good value. Communication was great. Will use again.