How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%13+0.9Craft & service penalty93−0.7Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREPremier1 Auto Care
San Antonio, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #497Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 1,305 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Premier1 Auto Care for 8 kinds of job.
Premier1 Auto Care for general repairs & maintenance
Clear ✕All 163 Google reviews tagged “General repairs & maintenance” · showing 20
It took a little longer than we all anticipated, but in the end the quality of the work and customer service are top notch!
Mx for my vehicle was good. Performed all the services agreed upon and was happy with the customer service. My tech was very though in explaining upcoming services I need.
Premier1 is the ONLY place in San Antonio that we trust. Thorough and HONEST service. They take great pride in their work and we've never had an issue with their integrity. So happy to recommend them. Updating this on 5/15/2026. We moved across town a couple years ago; which made it too difficult to get our repairs…
They were extremely busy. Did not expect to wait so long for services to be performed. Otherwise, very professional as always.
Another great experience with my repair. Had engine light issue was diagnosed repaired along with other normal maintenance issues from normal wear and tear. Courteous Staff and professional. Never once did I have to contact them- they keep you informed along the way.. This is my 3rd time using their services- will…
Excellent service as always. Extremely knowledgeable staff and always a pleasure to do business here. Shout out to Caleb for going above and beyond.
Reliable and Customer Focused. - Thank You Premier1 Auto & Caleb Syverson ! The Alfa Romeo dealership had closed in San Antonio, TX and with the nearest one in Austin, TX, 90 miles away, I had been looking for a place where technicians understand Alfa Romeos. Last week, my Stelvio (SUV) didn't start in the…
This is the fourt time I have taken my 2021 Alfa Romeo Giulia to Premier1 since no Alfa dealer near me. This was for my 30k service and again had a great experience. Scheduling was a breeze dropped off day before due to my schedule. Spoke and dealt with Caleb and Adam. Both were great to work with and very…
Best around for getting car service done. I used to go to the Chevy dealer but too many loooong waits for an oil change and surprise “oh while your here, (fill in the blank) needs to get done.” No thanks ! The service here is always done on time, and any suggested work is outlined and reviewed in a non-pressure…
Great experience. Did the job quickly and efficiently!
My e55 had an issue that needed diagnosing and repairing. Adam looked after me and the mechanics did a thorough inspection over the vehicle and recommended maintenance items with clear pictures/videos and explanations. Original issue was addressed as well as suggested maintenance items from flush out and replacing…
Prompt service and much more affordable than what Mercedes wanted
Excellent service, courteous, respectful and priced fairly. They are "GO TO" auto service providers.
I have always had complete satisfaction every single time my vehicle gets service here at Premier Auto 1. I will never trust my vehicle anywhere else.
This Shop Has Great Customer Service, Pricing, Employees & Communication. I Highly Recommend Them. And Have Already Recommended Them To My Friends And Family. Bringing Both Of My Cars Back For Sure.
Often it’s the little things that make the biggest difference. I’ve been a fairly regular customer at Premier1 for several years . They are not always the lowest priced but they have always been reliable and very professional. Recently I brought my car in for a routine oil change. The next day , to my horror I…
Very well organized shop with great communication and transparency on the status of the repair
Great experience. They performed a multipoint inspection and advised which items were critical to repair and which could wait. Photographs were provided for the clients evaluation. No pressure whatsoever to decide. Great technicians.
Service Advisor Adam did a great job figuring out and resolving my cars problem!
update for 3/31/2023 My engine light came on and they repaired as I was driving home with the vehicle it came back on. I called the company and they came to my home and picked up the car. Left a loaner for me to drive. They found another sensor out and replaced it without charging me. I then drove to Arlington and…
Show more general repairs & maintenance reviews (143 more) →
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 163 | — |
| Oil change | 157 | — |
| Auto engine diagnostic | 111 | — |
| Wheel alignment | 80 | — |
| Air & cabin filter replacement | 72 | — |
| Brakes | 71 | — |
| Steering & suspension repair | 66 | — |
| Engine repair | 66 | — |