How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%13+0.9Craft & service penalty93−0.7Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREPremier1 Auto Care
San Antonio, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #497Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 1,305 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Premier1 Auto Care for 8 kinds of job.
Premier1 Auto Care for steering & suspension repair
Clear ✕All 66 Google reviews tagged “Steering & suspension repair” · showing 20
Exceptional customer service. Bismarck is a Professional, knowledgeable and willing to communicate with customers. Work was done timely, efficiently and priced correctly. Premier is a pleasure to work with. Highly recommend.
Christian has been so amazing with the care of my jeep and me... I will keep going back... he even took the time to text and explain everything when I needed it...
Great service, beats dealership prices. Highly recommend!
My mechanic with AFS truck and trailer repair was the best we have ever had so far on our Class A repairs. Not only was he knowledgeable, professional, friendly and helpful educating my husband and I on having a Diesel rig. We will be bringing all our future repairs back to you. Thank you Heidi & Danny
Excellent service and communication on my 911. Serviced AC and tested for leaks, preformed 4 wheel alignment and a full vehicle inspection.
Great communication and availability. The work was completed sooner than anticipated, even though parts had to be ordered. Everything is working perfectly now! The mechanics did the job promptly, and returned my car in tiptop shape! Caleb, at the San Antonio location in San Pedro, was the agent that worked with me…
Mx for my vehicle was good. Performed all the services agreed upon and was happy with the customer service. My tech was very though in explaining upcoming services I need.
Premier1 is the ONLY place in San Antonio that we trust. Thorough and HONEST service. They take great pride in their work and we've never had an issue with their integrity. So happy to recommend them. Updating this on 5/15/2026. We moved across town a couple years ago; which made it too difficult to get our repairs…
Great spot to bring your car! The guys are always helpful, knowledgeable, and friendly. They also don’t delay on getting it fixed, so I didn’t have to wait long to get my car back.
I have been with Premier 1 a little over a year. Very intelligent front of the house Mgrs. They connect with everyone in a rare caring way. I have an older 2015 Lexus and Lexus kept going higher in repairs and regular maintenance sadly in the extreme😢..Mercy..It’s almost too expensive to own a car at all in these…
Premier 1 Auto is my go to place for maintenance and repairs. They are always thorough and are fair with their prices and don’t try to upsell you with services you don’t need. They get you in and out as quickly as possible but if you have to wait they have an awesome waiting area. Leather massage recliners with usb…
Always a good experience. I've been bringing in my vehicles since Premier opened in ~2018/19, not once have I had a bad experience. This stands true for both the Chrysler products (painful to fix/maintain sometimes) and Toyota products I've brought in for service. Premier technicians have corroborated dealer…
Customer Service & repairs were accomplished when promised at a good price and I was updated every step of the way.
Took about a week to get everything done. (Had to ship in parts and I had a lot done to my car) However. Car drives better than ever. AC actually works now. Will definitely be returning for anything else I may need done in the future. You can trust these guys 100%
This Shop Has Great Customer Service, Pricing, Employees & Communication. I Highly Recommend Them. And Have Already Recommended Them To My Friends And Family. Bringing Both Of My Cars Back For Sure.
As usual, Premier 1 has done a great job. Highly recommended.
1st visit to Premiere 1 was a great experience. I left confident that Premiere1 is my go-to place from now on for car service. Yese is a pro…. a real asset to the business. Thank you Premiere1.
I am generally satisfied of their service. They repaired my car within my cost guesstimation.
Fantastic, real quick turnaround.
update for 3/31/2023 My engine light came on and they repaired as I was driving home with the vehicle it came back on. I called the company and they came to my home and picked up the car. Left a loaner for me to drive. They found another sensor out and replaced it without charging me. I then drove to Arlington and…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 163 | — |
| Oil change | 157 | — |
| Auto engine diagnostic | 111 | — |
| Wheel alignment | 80 | — |
| Air & cabin filter replacement | 72 | — |
| Brakes | 71 | — |
| Steering & suspension repair | 66 | — |
| Engine repair | 66 | — |
