Premier1 Auto Care

Exceptional customer service. Bismarck is a Professional, knowledgeable and willing to communicate with customers. Work was done timely, efficiently and priced correctly. Premier is a pleasure to work with. Highly recommend.

Christian has been so amazing with the care of my jeep and me... I will keep going back... he even took the time to text and explain everything when I needed it...

Great service, beats dealership prices. Highly recommend!

My mechanic with AFS truck and trailer repair was the best we have ever had so far on our Class A repairs. Not only was he knowledgeable, professional, friendly and helpful educating my husband and I on having a Diesel rig. We will be bringing all our future repairs back to you. Thank you Heidi & Danny

Excellent service and communication on my 911. Serviced AC and tested for leaks, preformed 4 wheel alignment and a full vehicle inspection.

Great communication and availability. The work was completed sooner than anticipated, even though parts had to be ordered. Everything is working perfectly now! The mechanics did the job promptly, and returned my car in tiptop shape! Caleb, at the San Antonio location in San Pedro, was the agent that worked with me… Read full review

Mx for my vehicle was good. Performed all the services agreed upon and was happy with the customer service. My tech was very though in explaining upcoming services I need.

Premier1 is the ONLY place in San Antonio that we trust. Thorough and HONEST service. They take great pride in their work and we've never had an issue with their integrity. So happy to recommend them. Updating this on 5/15/2026. We moved across town a couple years ago; which made it too difficult to get our repairs… Read full review

Great spot to bring your car! The guys are always helpful, knowledgeable, and friendly. They also don’t delay on getting it fixed, so I didn’t have to wait long to get my car back.

I have been with Premier 1 a little over a year. Very intelligent front of the house Mgrs. They connect with everyone in a rare caring way. I have an older 2015 Lexus and Lexus kept going higher in repairs and regular maintenance sadly in the extreme😢..Mercy..It’s almost too expensive to own a car at all in these… Read full review

Premier 1 Auto is my go to place for maintenance and repairs. They are always thorough and are fair with their prices and don’t try to upsell you with services you don’t need. They get you in and out as quickly as possible but if you have to wait they have an awesome waiting area. Leather massage recliners with usb… Read full review

Always a good experience. I've been bringing in my vehicles since Premier opened in ~2018/19, not once have I had a bad experience. This stands true for both the Chrysler products (painful to fix/maintain sometimes) and Toyota products I've brought in for service. Premier technicians have corroborated dealer… Read full review

Customer Service & repairs were accomplished when promised at a good price and I was updated every step of the way.

Took about a week to get everything done. (Had to ship in parts and I had a lot done to my car) However. Car drives better than ever. AC actually works now. Will definitely be returning for anything else I may need done in the future. You can trust these guys 100%

This Shop Has Great Customer Service, Pricing, Employees & Communication. I Highly Recommend Them. And Have Already Recommended Them To My Friends And Family. Bringing Both Of My Cars Back For Sure.

As usual, Premier 1 has done a great job. Highly recommended.

1st visit to Premiere 1 was a great experience. I left confident that Premiere1 is my go-to place from now on for car service. Yese is a pro…. a real asset to the business. Thank you Premiere1.

I am generally satisfied of their service. They repaired my car within my cost guesstimation.

Fantastic, real quick turnaround.

update for 3/31/2023 My engine light came on and they repaired as I was driving home with the vehicle it came back on. I called the company and they came to my home and picked up the car. Left a loaner for me to drive. They found another sensor out and replaced it without charging me. I then drove to Arlington and… Read full review

My first impression of Premier Auto Care was on point; they are a professional repair shop. I did have an incident that turned into an inconvenience for me, but they resolved the issue and went over and above. I will keep bringing my cars there and recommend anyone to do so.

Generally, when the intake person listens attentively as you explain the difficulties you're experiencing with your automobile; encourages you to call if you have questions; calls to discuss findings and decisions regarding repair; and is very courteous and professional; you've probably brought your vehicle to the… Read full review

Each aspect of my experience was executed efficiently by individuals who treated me with respect

First time and I couldn’t be more pleased. The mechanics took the time to find a broken mount and remove it from the frame in which it had fallen into. Adam kept me informed along the process and was willing to stay a few minutes after closing to ensure I got my truck back. Thank you everyone for a great experience. I’ll be coming back.

Facility was spotless and the staff is very friendly. My repair was completed earlier than expected. I will be taking my wife's car this week for a repair since I was highly satisfied with their service.

Amazing service and professionalism with a quick turn around time. Transparent on what needed to be done with no up sale. Thanks again!

Professionalism at its finest. Great staff, dedicated owner. Best place in San Antonio for all your car needs!!

Fabulous service and amazing updates as it is shone on camera with detailed account of problems. I’ll never go any where else!

Outstanding customer service and care. Always great service from the fine folks at Premier 1. They service both of my Toyotas. Wouldn’t take them anywhere else.

Awesome shop! Completed the repair in a timely manner. Friendly staff, clean waiting room and facilities. Would recommend and will be back!

Very attentive. Never found the need to call and ask what the status of my vehicle was. Received emails and text alerts letting me know what Changes were being made. It was constant communication. I’ve never been to a repair shop with this much communication. My service advisor was Mike and he was awesome! 10 out of… Read full review

I highly recommend this auto repair shop for any and all repairs or maintenance for your autos! I have not received this level of service in many years. The work done was top notch, fair pricing, and the entire staff is patient, kind, and very helpful. They gained a client for life. Thank you.

Great, fast, and reliable service!!!

Premier1 Auto Care always has exceptional customer service, and stands behind their work. The team is very nice and helpful!

I decided to call Premier 1 after reading several good reviews when my warranty ran out for my German vehicle and they have not disappointed. We’ve taken our vehicle in twice now, for items they listed from their thorough inspection (we chose to break them into multiple appointments.) They’re incredibly fast with… Read full review

One of the most professional and trustworthy mechanic shops I have ever been to. They called me daily to give me an update on my vehicle. On top of that, the level of customer service provided was astounding, Wayne specifically for me. All the issues were described in a way anyone could understand and they were… Read full review

Wayne from Premier one was very helpful and courteous, he helped me out with determine what services take priority on my repairs and what might be able to be done at a later point of time. All repairs and services where performed with quality and very fast. I got a detailed report on what the technician did and how… Read full review

Quick, detailed and excellent. I love this place!

The staff at Premier1 Auto Care were courteous, professional, and informative. I worked mostly with Sam and had a couple of conversations with Will. I was kept updated frequently on the status of my car and their team worked diligently to get all my car's needs taken care of and quickly. Thank you for all your hard work. ~ Jennifer Nava

I used their services for the first time and walked away very pleased with the work, especially the extra details they took care of on their own to make things right. Same certified master techs you will see at the dealership, but with better pricing. Great customer service from the start. Local family owned business will get my support every time.

Premier1 always takes good care of us and stands behind their work. We are very careful with who we have work on our vehicles and Premier1 is our go to shop in the area.

Premier1 provided a fast and efficient check on a used vehicle I purchased. They confirmed the engine was sound and prioritized services and maintenance this 16 old car may require. Service completed on time for a fair price.

Outstanding Customer Service as always. The staff and owners are always very transparent and straightforward with you. Best part is they offer dealer OEM quality workmanship with the hospitality of a neighborhood shop. I take both my Toyota’s since they have Toyota/Lexus certified technicians on staff. Won’t trust anyone else with my baby (my Tundra).

Premier 1 Auto did an excellent job figuring out what was wrong with my car. They were honest about the time it would take them to do the work. They got to it promptly and did a beautiful job. Car drives like a dream now, like a much younger car. Premier 1 Auto took great care of me!

The place is clean and we had a good auto technician. Wayne our service representative who did the intake was not a good communicator. He talked over me several times while trying to communicate about my car. When I inquired about the high cost of the battery, 186.00, he said he would take off the 49.99 assessment… Read full review

Our experience was top notch! They were professional, courteous and went above and beyond!

Went in for an Alignment and added some upgraded Tie Rods after lifting my truck. P1 Auto & Will Bryant & John Reimann were phenomenal from start to finish. Super professional. will highly recommend family and friends here!

The customer service is amazing!! They're very polite on the phone. I had scheduled a diagnostic scan of my truck and a state inspection. They provided me a break down of critical and non-critical repairs needed to be done. I received text message reminders of my appointment. The lobby was something I would expect… Read full review

Excellent customer service. Kashaun and crew are very HONEST and PROFESSIONAL!!!! Recommend to anyone that needs car repairs from a simple oil change to major repairs!!!! Awesome honest group!!!!

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