How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%13+0.9Craft & service penalty93−0.7Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREPremier1 Auto Care
San Antonio, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #497Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 1,305 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Premier1 Auto Care for 8 kinds of job.
Premier1 Auto Care for vehicle inspection
Clear ✕All 24 Google reviews tagged “Vehicle Inspection”
Excellent service as always. Extremely knowledgeable staff and always a pleasure to do business here. Shout out to Caleb for going above and beyond.
My e55 had an issue that needed diagnosing and repairing. Adam looked after me and the mechanics did a thorough inspection over the vehicle and recommended maintenance items with clear pictures/videos and explanations. Original issue was addressed as well as suggested maintenance items from flush out and replacing…
Prompt service and much more affordable than what Mercedes wanted
This Shop Has Great Customer Service, Pricing, Employees & Communication. I Highly Recommend Them. And Have Already Recommended Them To My Friends And Family. Bringing Both Of My Cars Back For Sure.
I’ve been coming to Premier 1 for years now and the staff is always polite and knowledgeable about the types of services/maintenance my car needs. Great customer service!
Always a pleasure to do business with Permier1 since I’ve found them about 2.5 years ago I’ve not gone to anyone else’s since ! It’s an absolute Best feeling to know the job will be done right the first time with honest people. There’s so much I can say😅 almost write a book on how great Pemier1 is! My last…
update for 3/31/2023 My engine light came on and they repaired as I was driving home with the vehicle it came back on. I called the company and they came to my home and picked up the car. Left a loaner for me to drive. They found another sensor out and replaced it without charging me. I then drove to Arlington and…
Very professional and quick. Love this place
Good service
Great service and quality a d educated workers
Amazing service and professionalism with a quick turn around time. Transparent on what needed to be done with no up sale. Thanks again!
Everyone is always friendly. I love that they are transparent about the repairs! Highly recommend!
My go-to shop for all my BMW needs. Professional and courteous staff gives me peace of mind that my vehicle needs are in perfect hands. They kept me updated through the services.
Flat tire repair
Outstanding customer service and care. Always great service from the fine folks at Premier 1. They service both of my Toyotas. Wouldn’t take them anywhere else.
My service advisor Joey Cabello was friendly and quick to meet my car needs. He kept me posted with updates and did a great job! Very professional business!
Like most people, they were quick to get my vehicle inspected for the AC diagnostic and had it done in about a day and a half. Considering it was mostly working but greatly reduced efficiency (making the diagnostic tricky) it ended up needing a new compressor. Not an easy task. I call it a win since it's blowing…
Will definitely go again! Went in for a Tune up and they were very honest on what needed to done for maintenance now and in the future. Didn’t feel pressured to do unnecessary work on the vehicle. Very professional and friendly as well..
Very professional and detailed oriented, will definitely be getting maintenence and repair work done here in the future.
Overall good pricing, kind personell, good place to fix your car.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 163 | — |
| Oil change | 157 | — |
| Auto engine diagnostic | 111 | — |
| Wheel alignment | 80 | — |
| Air & cabin filter replacement | 72 | — |
| Brakes | 71 | — |
| Steering & suspension repair | 66 | — |
| Engine repair | 66 | — |
